Nissan of Fort Myers

Thanks to Roberto Castro best salesman in town and thanks to the dealer Nissan ft Myers for this amazing service. to the dealer Nissan ft Myers for this amazing service. More

Thanks to Roberto Castro best salesman in town. Thanks to Nissan ft Myers for this amazing car !! Thanks to Nissan ft Myers for this amazing car !! More

Jaimie was very attentive to my needs I had a wonderful experience being that it was my first time purchasing a car I’m very appreciative of the attention I received thank you !!🙏 experience being that it was my first time purchasing a car I’m very appreciative of the attention I received thank you !!🙏 More

I brought my car in for the a c they supposedly fixed it, got it back still wasn't right?They took it back and fixed the blower, and it still is not blowing cold.Air like it was when I first got it got it back still wasn't right?They took it back and fixed the blower, and it still is not blowing cold.Air like it was when I first got it More

Thank you so much for doing a wonderful job on my vehicle especially my tech Mike Lovejoy. He was amazing very attentive and kept me posted. especially my tech Mike Lovejoy. He was amazing very attentive and kept me posted. More

Best sales experience ever. This is my 6th vehicle from Fort Myers. I was ready to go somewhere else because of the poor inconsistency in service. Sales department was always if This is my 6th vehicle from Fort Myers. I was ready to go somewhere else because of the poor inconsistency in service. Sales department was always iffy. Then I met Palm and Oliver. Game changer.Hopefully service will step up to the plate as well. More

The dealer corrected the issues the customer originally had and the original review has been updated! had and the original review has been updated! More

Landon was honest and a man of his word! I thank him and the dealership for being honest with me!!! I thank him and the dealership for being honest with me!!! More

Mike was my service advisor & he was rude, dismissive & made this experience terrible. My car was dropped off Thursday night 11/18 the car was intaked @7:06am 11/19. I was supposed to get the car back Frid made this experience terrible. My car was dropped off Thursday night 11/18 the car was intaked @7:06am 11/19. I was supposed to get the car back Friday. In the afternoon I was told the part did not come in, it would be in Saturday and I would have my car back. Saturday around 2 I was told the part didn’t come in, so now the car is pushed to possibly Monday 11/24. Never was I offered a loaner car, was told you only have rentals. This is my wife’s car, she contacted Mike who was not concerned with the fact that she would have no car for the weekend. He was quite disturbed that she was inquiring about the status of her car. Monday around 1, my wife went to pick up the car. Upon arrival she wa directed to Mike. He was with 2 ladies, so she waited, an older white lady was in line behind her & once Mike was done with his customers he proceeded to call the white lady behind my wife. So now, she’s invisible! Gerald helped check her out, he was great- he moved the car out for her as it was parked in a weird spot. After leaving she discovered that her Gucci glasss and case were missing along with a yellow microfiber cloth from the cup holder. She called Gerald and he told her to come back, less than 5 minutes later, she came back to the dealership & went right to Mike. He was very rude and adamant that no one would take anything out the car. He proceeds to look at his intake video and shows her the video which shows the yellow microfiber cloth in the car, which now is missing. He goes over to the service bay and comes back, still insuring no one to anything, when clearly is video proves that to be wrong. He opens the passenger door and looks under the seats and glove box then slams the passenger door. My wife loses it and yells at him do not slam my door, he opens the back door and searches again nothing found. The manager Rich then comes over and she explains the situation to him. He tells her to email the link with the glasses and he will get them replaced. The email along with the link and a picture of her in the glasses were sent and received by Rich. The manager John, I believe was out until Monday 12/1. So I expect to hear the status on the glasses and that Mike has been spoken to and have some more training on how to deal with Black customers! His dismissive behavior is biased in all his actions towards my wife. More

He was a very good salesman, honest and human being I like him and that’s what I like about a person that he’s very honest like him and that’s what I like about a person that he’s very honest More