Nissan of Elk Grove - Service Center

Exceptional Service Josh was very courteous, professional and knowledgeable of what needed to be done with my car. Great experience, great reception and time of job perfo Josh was very courteous, professional and knowledgeable of what needed to be done with my car. Great experience, great reception and time of job performed. More

Outstanding customer from Mr.Jeff Hanks Jeff was very professional, polite and had very best customer service skills.Had a problem with the transmission the second time for my vehicle and wa Jeff was very professional, polite and had very best customer service skills.Had a problem with the transmission the second time for my vehicle and was kind of upset with the brand and was loosing my trust with the vehicle and made it so easy for the repair from beginning till the end and brought my faith back to the brand.Thank you Jeff for your service. More

everyone was very nice and helpful. i loved that i called and was able to be seen on the same day. they also took care of the service in the time that they stated. and was able to be seen on the same day. they also took care of the service in the time that they stated. More

I took my car for it's first oil change. Andrew Jones was my service advise and it was the first time I got to see his professional attitude, courteous. The timely manner that my car was taken car Jones was my service advise and it was the first time I got to see his professional attitude, courteous. The timely manner that my car was taken care of and ready for me was TRULY EXCEPTIONAL! :) Thank you Andrew for your friendly attitude, professionalism, and being courteous! I would defiantly recommend Andrew to friends who wants to take their car for service. Thank you and best wishes to you! :-) Soheila More

My family works with John and Scott exclusively at Nissan of Elk Grove. Their (John/Scott) friendly, professional manner and attention to detail keep us coming back and asking for them - ONLY. Simply put . of Elk Grove. Their (John/Scott) friendly, professional manner and attention to detail keep us coming back and asking for them - ONLY. Simply put .. I trust my family's cars to John and Scott. More

I have asked various people including delerships regrading Fog light option for my 2010 Nissan Altima Hybrid. Billy is only one who provided complete solution for my car. Still I can't find root ca regrading Fog light option for my 2010 Nissan Altima Hybrid. Billy is only one who provided complete solution for my car. Still I can't find root cause of why Nissan is not offering Fog light kits for my car. I have to buy separate parts which will cost around $800 and $300 for labor.. More

I love everyone in the Service Department at Nissan of Elk Grove. They are like my family. In November 2013, I took my 2012 Altima in for an oil change and tire rotation. I had the pleasure of meeting Elk Grove. They are like my family. In November 2013, I took my 2012 Altima in for an oil change and tire rotation. I had the pleasure of meeting Cruz Solorzano. Cruz was so sweet and provided excellent customer service! She went above and beyond to take care of me! My car was finished 45 min before the estimated time of completion. Additionally, Cruz had my car hand washed! Overall, my experience at the Service Department at Nissan of Elk Grove has been wonderful. I am glad to have met Cruz and enjoying seeing her the next time I come in to service my vehicle. More

I went to the Elk Grove Nissan dealership to have my Leaf service and buy some parts, the advisor is friendly and provide great services. Also, the parts advisor is very knowledge and gave me great advise. service and buy some parts, the advisor is friendly and provide great services. Also, the parts advisor is very knowledge and gave me great advise. Will recommend to my friends!! More

I LOVE ALL OF YOU. I Have been a long time customer, BUT feel like YOU ARE MY CAR FAMILY. Especially John Driebe, you run an honest Dealership. Fred Noda, you are an honest, excellent mechanic. And Cruz So feel like YOU ARE MY CAR FAMILY. Especially John Driebe, you run an honest Dealership. Fred Noda, you are an honest, excellent mechanic. And Cruz Solorzano, you have helped evaluate and fix my concerns / problems with excellent organization skills. You have serviced my 300 (Christine), my 350 and now my Infinity. You make me feel safe on the road and I know you'll help me if there is a problem in the future. You're honest and that is a quality that is hard to find. I want to get on a roof and shout - YOU'RE HONEST! --- I'M A LIFE TIME CUSTOMER! --- I LOVE YOU AND I'M AT YOU BACKS. --- THANK YOU FOR WHO AND HOW WONDERFUL YOU ALL ARE !!!!!!!!!!!!!!!!! Jennifer Gordon More

Side mirrors button wasn't working properly, Keith fixed it in a jiffy! He took it apart and put it back together so fast! Thanks so much! fixed it in a jiffy! He took it apart and put it back together so fast! Thanks so much! More