Nissan of Elk Grove - Service Center

Terrific Customer Services! Jerry Reynolds, Carprousa, referred me to John, owner of Elk Grove Nissan. After explaining to John Driebe, Elk Grove Nissan owner, my frustrated 1 Jerry Reynolds, Carprousa, referred me to John, owner of Elk Grove Nissan. After explaining to John Driebe, Elk Grove Nissan owner, my frustrated 10/2015 car buying experience with Future Nissan Roseville. He said he would introduce me to his staff to assist me with my 2010 Murano LE problem. Next morning, John follow through. Intructed staff to keep him informed to outcome of my visit. Marie Angulo and Tommy Davis listened to my car concerns and request for extended warranty on payments. Tommy completed extended warranty document included monthly payment. And sent me home in a free rental car to return next day after my Murano was checked out my the auto shop. Grateful, Kathy Berry More

Recall Repair, Extended Warranty, and Excellent Service I received a recall notice and scheduled an appointment. Making an appointment was easy and I was able to get the desired time so I did not have to ta I received a recall notice and scheduled an appointment. Making an appointment was easy and I was able to get the desired time so I did not have to take time off from work. The repair was made properly and in the promised amount of time. I was then approached by the service manager regarding my mileage and reminded that eventually my warranty would expire. I then spoke to Tommy Davis who clearly explained the available warranty extension options. Mr. Davis presented the warranty information in a professional manner without the hard sell. It was a very relaxed atmosphere and it made logical and financial sense to extend the warranty and I did so. I really liked that he made the plan affordable and he answered every question in detail; there were no simple yes or no responses. Elk Grove Nissan really tries hard to get it right every time I visit and they succeed...every time. Do yourself a favor and give them a try so you can experience the same excellence that I did. I rated all fives except for the Price but only because who wants to part with their money? I did get a great price though. :-) More

They made it right I went in for a oil change with a coupon and they couldn't honor the coupon but gave me a discount. I found a scratch on my car the manager didn't ar I went in for a oil change with a coupon and they couldn't honor the coupon but gave me a discount. I found a scratch on my car the manager didn't argue just buffed the scartch out. That's how you treat a customer. ???? More

My service. I am satisfy with the great service. I am so happy with the incredible job Mr. Cruz did on my Nissan it's working so good. I am satisfy with the great service. I am so happy with the incredible job Mr. Cruz did on my Nissan it's working so good. More

Great place to buy your cars! I went this place to pick my mom up for an oil change and left with a newer version of what I had bought from them a couple of years prior due to ther I went this place to pick my mom up for an oil change and left with a newer version of what I had bought from them a couple of years prior due to there great customer service! More

Dustin Jones, great Service Advisor This is my 3rd attempt. for some reason I keep getting sent back to google website. I must be hitting a wrong button. Dustin took great care of m This is my 3rd attempt. for some reason I keep getting sent back to google website. I must be hitting a wrong button. Dustin took great care of my car (Little Red) recently when it broke down. I felt I could trust him with my car like a brother. No pressure to have more done than needed. Also had the car detailed and they did an outstanding job. Thank you Dustin! I also purchased a service contract and will bring my car to Nissan Elk Grove for all future repairs More

Diagnostic service and prescribed other work Jeff was professional and showed a personal involvement in correcting our problems. He did a diagnostic routine and then called us over what was need Jeff was professional and showed a personal involvement in correcting our problems. He did a diagnostic routine and then called us over what was needed and what we wanted done. The parts department had to order parts, but we had the car fixed to our satisfaction efficiently and with post-work follow-up We will certainly contact this salesforce in the future, and we will ask for Jeff.. More

Wonderful Experience! I had the most incredible experience at the Elk Grove Nissan Dealer. Tommy Davis was very professional, very knowledgeable, friendly and helpful. He I had the most incredible experience at the Elk Grove Nissan Dealer. Tommy Davis was very professional, very knowledgeable, friendly and helpful. He took time to show me the various features on my new Altima and how they operate. Thanks Tommy you are the Best. I shared my experience with by brother, he now wants to purchase his car from Elk Grove Nissan Dealership. More

Very Thankful & Blessed! This was a great experience, they really worked as a team to make this all possible. They could have easily said as a first time buyer with no co sign This was a great experience, they really worked as a team to make this all possible. They could have easily said as a first time buyer with no co signer that I can't get that certain car & limit my choices but they made it happen with a big help by Steven who helped me throughout the whole process & still does. Thanks a lit Nissan Of Elk Grove! More