
Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The wait was a little long to be seen by the service personnel, and on completion of the service, a oil spot on the interior B pillar on the driver side was noticed, even though there was plastic on the personnel, and on completion of the service, a oil spot on the interior B pillar on the driver side was noticed, even though there was plastic on the seat. Overall, I liked the experience and will continue to use your service dept. More
I was pleasantly surprised by the relaxed, no pressure atmosphere. I have not bought a new car in many years and was dreading going to a dealer, but I have to say it was a positive experience for both my atmosphere. I have not bought a new car in many years and was dreading going to a dealer, but I have to say it was a positive experience for both myself and my husband. Our sales person, Robby, was great to work with and very knowledgeable. More
The Customer service advisor is rude and has very poor customers services skills. My wife witnessed her giving customer false information and then heard her telling another employee on what she had done. customers services skills. My wife witnessed her giving customer false information and then heard her telling another employee on what she had done. She does not know enough about vehicles and has a hard time explaining repairs properly. She tried to sell me parts for my vehicle that I did not needed for the repairs. I was told the part were a special order. They had the parts needed to fix my vehicle the entire time; she just ordered other parts that were not needed. I called the Services Manger “Rob” and left a message on his voice mail but received no reply. I will be telling all my friends, co-worker and family members about this incident. I will encourage them not to ever buy or get their vehicles serviced vehicle at this dealership. More
This was the best experience I have ever had buying a car - Jose was very friendly and personable. The price brought to us in negotiations was less than I expected to pay and I was still able to negotiate a - Jose was very friendly and personable. The price brought to us in negotiations was less than I expected to pay and I was still able to negotiate a lower price without having to haggle too much. Overall the best experience I have had. More
I was charged 110 dollars to be told that to change the part of my car seat would be $1,000.00. I had no explanation, no options of what to do. nothing. Besides, I think that the problem of my car seat ha part of my car seat would be $1,000.00. I had no explanation, no options of what to do. nothing. Besides, I think that the problem of my car seat has to be repair by Nissan , because is a matter of security. I think you should make a recall on all Nissan Murano that have the same problem. I am going to send my complaint to the The Insurance Institute for Highway Safety. Also to the goverment. More
I was very impress with the overall service I receive at your Service Dept. and I would Recommend Nissan of Elk of Grove to all of my friends and family. your Service Dept. and I would Recommend Nissan of Elk of Grove to all of my friends and family. More
It was my first experience with a Nissan Dealership. I was treated very well by Jose. His professionalism exceeded my expectations. The price was just about right even though I would have expected more fr was treated very well by Jose. His professionalism exceeded my expectations. The price was just about right even though I would have expected more from my trade-in. The ambiance of the dealership is conducive to a family environment which speaks well for selling cars. More
I was satisfied with the service. However, when i asked questions regarding future services that I needed to get for my car I do not feel i recieved the information I requested or the response was not clea questions regarding future services that I needed to get for my car I do not feel i recieved the information I requested or the response was not clear enough. Thank you. More
A J Went was a very nice and knowledgeable salesman. I was buying my car by myself and I did not feel he pressured me to do so. The color of the car I wanted was not on the lot and I was not pressured to was buying my car by myself and I did not feel he pressured me to do so. The color of the car I wanted was not on the lot and I was not pressured to buy whatever was there. My car was found in the warehouse and was brought to the dealership the very next day. I was very impressed. I would recommend this salesman and dealership to my friends. More