Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Thank you Nissan of Elk Grove, you have always have provided me with excellent service. In particular Michael Burke, He has helped me in servicing my 2007 Versa, I appreciate his courtious attitude and provided me with excellent service. In particular Michael Burke, He has helped me in servicing my 2007 Versa, I appreciate his courtious attitude and knowledge my vehicle needs. Last but not least, I have a minor issue with my car hub cap, someone kick it and broke it, after replacing it twice it keep falling off. Michael, is aware of this issue and will get fix on next vehicle visit. Other than that, I am very happy to come from Vallejo to Elk Grove Nissan just to keep old custom going. Thank you all of you for such great job you provide. Omar A. Ortiz 1333 N Camino Alto, unit 202 Vallejo, CA 94589 More
I have been dealing with Nissan of Elk Grove, (previously Florin Road Nissan) for the past nine years with no less than outstanding service and sales. Florin Road Nissan) for the past nine years with no less than outstanding service and sales. More
#1. I was greeted quickly upon arrival and delivered the vehicle promptly upon my return. #2. None of the services is visible as they are mostly fluid changes, tire rotations, and inspections. I was glad t vehicle promptly upon my return. #2. None of the services is visible as they are mostly fluid changes, tire rotations, and inspections. I was glad that the DC outlets were repaired. #3. She had an arrogant demenor. Insinuated that the outlet problems were caused by my own misuse of the plug power limitations. Stated we weren't charged for the repair because the service department was "nice to me". Overloading the DC connections isn't even mentioned in the owners manual.Cruz became defensive when I mentioned that traffic is worse in Elk Grove than in Natomas..??? #4. Only the complimentary rental makes this a 4 from a 3. #5. $500 is way too much for what was performed. I wish all the prices for recommended services were included in the original price quote. To add insult to injury a 20% off any service coupon was sent to me the day AFTER the service. A coupon that could have saved me $100!! More
This was absolutely THE BEST car buying experience I have ever had. The staff was friendly, professional and HONEST! I think I have found a new home for all my future car buying needs! ever had. The staff was friendly, professional and HONEST! I think I have found a new home for all my future car buying needs! More
I gave this rating because the staff at Nissan of Elk Grove is extremely friendly & helpful, their pricing was hassle free and very competitive, and they delivered an exceptional vehicle. I would recomme Grove is extremely friendly & helpful, their pricing was hassle free and very competitive, and they delivered an exceptional vehicle. I would recommend this dealership to anyone looking for great service and a true value at a reasonable pice. More
Both employees are very friendly and professional. I rely on them on their recommendations and knowledge. They are very honest and considerate. I highly recommend Nissan. Thank you for your excellent service on them on their recommendations and knowledge. They are very honest and considerate. I highly recommend Nissan. Thank you for your excellent service. More
I went into the dealership the weekend before Christmas. HAD to buy a car, due to an accident that totaled mine the weekend before. Cole, was outstanding. I explained to him what I was looking for, we tal HAD to buy a car, due to an accident that totaled mine the weekend before. Cole, was outstanding. I explained to him what I was looking for, we talked about the different option packages. He got the paperwork rolling, we test drove a couple of models, and came back and finished the paperwork, and where down the road in what I would say is record time. The follow-up has been awesome. I would totally recommend them, and have already. More
We had a great experience buying my truck. They found the truck I wanted in Concord, brought it to Elk Grove and got the price we were looking for. After that, they lowballed my trade-in price by almost 2k. truck I wanted in Concord, brought it to Elk Grove and got the price we were looking for. After that, they lowballed my trade-in price by almost 2k. Got up to walk out and they changed their mind. It took two times to get the trade-in price right. OK. Everything seemed to be going fine. However, they took at least two weeks to pay off my trade-in. It took several calls to the dealer to get this going. We were close to having to pay late fees on the trade-in. This left a bad taste in our mounth. In addition, the day after we bought the truck, they added another 2k rebate on the vehicle. Love the truck, not happy about the process. More
Everybody at the dealership was great to work with starting with Rosie on the internet. The staff was knowledgeable about their product and don't use a hard sale or try to pressure you as the buyer. starting with Rosie on the internet. The staff was knowledgeable about their product and don't use a hard sale or try to pressure you as the buyer. More
I was disappointed with the quick lube service technicians. The oil change was done well, but the technicians left oil/grease spots on the driver's side carpet, on the back of the driver's seat a technicians. The oil change was done well, but the technicians left oil/grease spots on the driver's side carpet, on the back of the driver's seat and on the front door sides where they opened and closed the doors. Even though they washed the car, the numerous oil/grease spots created more work for me, when I got home. More