Nissan of Elk Grove

Wow, where to begin. This was my girlfriend and I's first new car buying experiencing so sufficed to say we were nervous and a little intimidated. We were helped by Omar and continued to talk about the Altim new car buying experiencing so sufficed to say we were nervous and a little intimidated. We were helped by Omar and continued to talk about the Altima's. We weren't too happy with settling for that car and that's when Lorin said the magic word to my girlfriend Jessica; Maxima. sigh... We ended up leaving with a 2011 Maxima SV with everything in it including the kitchen sink. Throughout the whole process though, Omar and Lorin were more than accommodating and friendly. Omar even shared his secret stash of snacks with us! When negotiating price, they were always more than fair and also willing to work with us. We left Elk Grove Nissan with a great experience, a great car with a great price, and a great sense of pride in our local dealer. I would absolutely go back for my next purchase and recommend Omar to our friends. You are a car selling god in a world full of mortal salesmen, sir. Well, that might be a little extreme but the guy is a rockstar. Thanks again! More

We were over and hour late for our appointment and the service department was still able fix the problem and return our vehicle before 1:00 PM. I was almost certain that the repair would take all day and service department was still able fix the problem and return our vehicle before 1:00 PM. I was almost certain that the repair would take all day and that the part(s) would need to be ordered. Thanks More

Always receive friendly, professional and quality from John Brooks and Scott Groshong of Nissan of Elk Grove. I only schedule appointments with Nissan Tech - Scott Groshong. His attention to detail and John Brooks and Scott Groshong of Nissan of Elk Grove. I only schedule appointments with Nissan Tech - Scott Groshong. His attention to detail and quality work is 2nd to none. I trust him with my family vehicles. By the way, the only reason "price" is only good is well because - well even though I got "good pricing" .. I always want better. More

I have been dealing with Nissan of Elk Grove for a few years now and have always been treated with great service and respect, in fact Angie and John always call me by name we kid each other a lot and that years now and have always been treated with great service and respect, in fact Angie and John always call me by name we kid each other a lot and that shows me that they care. Everyone always has a hello or a smile even if it's just in passing. More

Yesterday, we had our brand new 2011 Nissan Version 1.8SL worked on for a faulty IKey (kept getting the red key light and the car wouldn't start). Thanks to Cruz Solorzano's very hard work, and the expert h worked on for a faulty IKey (kept getting the red key light and the car wouldn't start). Thanks to Cruz Solorzano's very hard work, and the expert help from Fred Noda the master mechanic, the problem was resolved very quickly. Cruz went out of her way to call us on her day off, and set us up with Fred to get to the bottom of the problem. As a result, we got the car back in one day. We feel that both Cruz and Fred went beyond the call of duty, and should be highly commended for their hard work. More

I would definitely recommend this dealership to anyone who wants good customer service along with quality work. I have bought 2 vehicles from this dealership and whenever i take it in for service, the sta who wants good customer service along with quality work. I have bought 2 vehicles from this dealership and whenever i take it in for service, the staff is very friendly and they always explain what would benefit me and my vehicle. I have been taking my vehicles to this dealership driving almost 20 miles each way for the past 2 yrs and never had any complaints about service. With oil change they'll wash your vehicle, vacuum the car, check tire pressure, all for one low price. Excellent Dealership. More

Went to the dealership for a recall on my Armada, turns out it had 3 recalls. Nothing really major as my Armada has never had any problems ever since I bought it. I was amazed at the customer service there out it had 3 recalls. Nothing really major as my Armada has never had any problems ever since I bought it. I was amazed at the customer service there in the service department. Not only did they accept my vehicle for the recall, they notified me of the other two, offered me something to drink and also offered to shuttle me back to my house and call me upon completion. While I was there, I decided to look around the lot. Great sales talk from the guy helping me out with a 2010 Platinum Armada (can't remember his name though, I think it was Vu?). Very knowledgeable and helpful. Even offered to give me a quote on my Armada if I decided to trade it in. I loved that Armada he showed me but unfortunately I am really hesitant in buying a vehicle since I have been a victim of identity theft, and with all these dealerships checking my credit and turning me away, I shy away from even asking anymore. But VU? even told me he would see what he could do if I ever decided to try. Great guy! The payment counter was very friendly as well. They even gave my Armada a courtesy car wash (and it needed it) LOL ... all in all Nissan of Elk Grove has THE very best group of individuals working as a great team. Well-oiled machine! Thanks again. V/R, AM2(AW) Wendt U.S. Navy More

Imagine dreading buying a car because most of your past experiences have been anything but fun. The last car I bought was a Saturn because I hated the haggling part of dealing for a car, and Saturn, at th experiences have been anything but fun. The last car I bought was a Saturn because I hated the haggling part of dealing for a car, and Saturn, at that time, offered no-haggle pricing. Now, with the Saturn brand gone and me needing a new car, I dove back in to car-buying by using the internet as a tool for research, and a way to avoid having to go to dealerships with all the hassle I'd felt in the past. I found several dealerships that I began to shop with and negotiate with online and by phone, but, purely by chance, found myself out in Elk Grove to visit a favorite restaurant near the Elk Grove Auto Mall. Since I had been curious about a Nissan Versa as one of my possible choices, I decided to drop by Nissan of Elk Grove (I'd seen their huge billboard often on Highway 99) and check out the car in person, hoping to avoid being pounced on by sales staff. As it turned out, I was able to comfortably park my car, check out car models, and relax while doing so--sales staff that approached me never pressured me, just answered questions and asked that I let them know if I wanted to take a test drive or had any more questions. I was surprised by the lack of pressure, and spent more time looking around than I had intended to. The next thing that surprised me was the clear--and low--pricing freely and openly displayed in large decal numbers on two of the Versa models I'd been interested in, the hatchback and sedan--I happened to know from internet research that these prices were very good, well below MSRP (they included rebates advertised at the time, too, but were even lower than that), so that impressed me as well. I didn't have time to take a test drive, but I took a business card from Omar Bubakar, and decided to include the dealership in my search despite not having found them on the internet, solely because of the relaxed nature of visiting there. There's a lot more to this story, but what ended up happening is that I bought my car from Khan Ho and Omar, my sales team there, both of whom were fun, easy to talk to, and even enjoyable to negotiate with! When it came down to Nissan of Elk Grove and one other Nissan dealership I was negotiating with on the phone, I ended up deciding to go with Khan and Omar as much for their personalities and attentiveness as for the final price--although they came through with a great deal there, too. After I made the decision to buy, I continued to be amazed by everyone at the dealership for their attention to my specific needs and questions and the checkout process--from my sales team of Omar and Khan, to Dave, the General Mgr, Grant, the Finance Mgr, Chris in Parts, and Glenda, the DMV liaison--everyone was terrific, to the last person. The purchase process was fast and much more hassle-free than I expected, the delivery easy, and the follow-up since has maintained that standard of excellence, too, including calls from Nissan corporate as well. Keep in mind, too, that I was buying one of their least expensive cars, so it amazed me even more to realize I was getting that kind of attention and focus--it made me feel that ALL customers are likely to get the same treatment, and that's impressive. Simply put, I highly recommend Nissan of Elk Grove, and everyone there! More