Nissan of Elk Grove

I was at the oil change location for an hour or more. It was a really long time, just for an oil change. However, I do like the service people. The price could be a little high given I go every 3000 miles, was a really long time, just for an oil change. However, I do like the service people. The price could be a little high given I go every 3000 miles, I would hope regular patrons could get better coupon deals in the mail. Thanks. More

I brought my car in at 7 am, and cruz arranged for a loaner car for me right away. She expedited my service, because I'm from out of town and needed to be home at a certain time. She called my cell phon loaner car for me right away. She expedited my service, because I'm from out of town and needed to be home at a certain time. She called my cell phone and let me know my car would be done within an hour of her call, so I could make my way back to the dealership. I waited a few minutes after I arrived and she had my car ready to go. Great, friendly service. Clean, well run dealership! Thank you, Cheryl Fondse More

I purchased my Nissan Altima in 2005. The salesperson was great and I felt confident in my purchase. I have great appreciation for service I continue to receive these past four years. Kush and his team was great and I felt confident in my purchase. I have great appreciation for service I continue to receive these past four years. Kush and his team at the Quick Lube are wonderful, and the whole team in Service and Parts Department are helpful. Recently someone hit my car, and today I took it to the collision center on Florin Road. George and his team were equally as amazing as the rest of Nissan of Elk Grove. I will be in the the market for an additional car within the next year, and will be purchase it from Nissan of Elk Grove again. I am confident they will take care of my needs in the same manner as the previous four years. Everyone should stop by this dealership and enjoy the service provided by the staff. More

Robbie was very nice and he explain eveything in the car from the motor to the trunk of the car. He was very fiendly and very helpful with my buying a car! Dave was nice also. I had a good time in shoppin from the motor to the trunk of the car. He was very fiendly and very helpful with my buying a car! Dave was nice also. I had a good time in shopping for a car @ Elk Grove....The experence is always good customer service. More

STEVE NGUYEN (Sales), HUY NGO (Sales), KHAN HO(Sales), WARREN SANTOS(Finance),(Technicians)Jorge Munguia, William Li, Eduardo Estrada, Chio Saechin. The service was great by Steve Nguyen, he was the on WARREN SANTOS(Finance),(Technicians)Jorge Munguia, William Li, Eduardo Estrada, Chio Saechin. The service was great by Steve Nguyen, he was the one who took us test driving with all their vehicles. Unlike Toyota of Elk Grove who asked us if were buying the car or not, that was a bad presentation of the sale guy! Huy Ngo who we knew from a friend and spoke highly of him. We met in September of 2008 and wanted to buy at that time but we did not have enough money for a down payment. He told me when I'm ready he'll be there rain or shine. Behold! Huy was not working on December 24 2008 but he came in and help us with the price. Khan Ho was also there to greet and meet us. All three sales representative was ready and on hand, I enjoy those kind of services. The quick lube department was very professional when I did my first 3700 miles oil change. Receive a good deal and best services. The cost of my coupe 2.5s license/tax/interest was 25K. I alway go for the free coffee and soda every time I go in there. Regards, Douglas Nhan More

I had a good experience,would recommend to friends and family. i will consider buying another car in the future. this is the 4th Nissan car we have owned. i believe Nissan has the best quality at a afford family. i will consider buying another car in the future. this is the 4th Nissan car we have owned. i believe Nissan has the best quality at a affordable price and elk grove Nissan does anything possible for us to get in the car we really want. More

Service Advisor Mike Burke has always provided superior customer service for all of my car's maintenance needs. He is the reason I made Nissan of Elk Grove my first stop (and thankfully the only one!) when customer service for all of my car's maintenance needs. He is the reason I made Nissan of Elk Grove my first stop (and thankfully the only one!) when I decided to buy a new car. Khanh Ho, Senior Sales Consultant, handled the purchase of my new Nissan and is an excellent sales person with a great sense of humor. He, along with Finance Director Dave Lewis (who is also great to work with and has a wonderful manner), made the process flow smoothly and quickly. This was a very different experience than I have had at other dealerships - extremely pleasant and stress free. On top of that, I got the car I wanted at a price that was much more than competitive with other dealerships. More

Upon entering the service department, I immediately noticed the cleanliness of the operation. I was impressed with the fast and courteous treatment I received. I initially came in for a minor warrant noticed the cleanliness of the operation. I was impressed with the fast and courteous treatment I received. I initially came in for a minor warranty item for replacement, however, I was informed that a recall item was in need of review on my 2006 Titan. I was very appreciative that the service representative identified the recall item, and advised me of such. I received a call later in the afternoon, noting that the warranty work was completed, however, action needed to be taken in regards to the recall item. I was provided a clean rental vehicle for the evening and next day, at no cost to me, due to the extended period of time the repair took to accomplish. When I received my truck, the interior and exterior were cleaned and polished. Nice job!! No "messy leftovers" - very professional. All in all, my experience was great. I highly recommend Nissan of Elk Grove for warranty and recall services. Sincerely, Louis Booros More

I found this to be a very rewarding experience. The sales staff was friendly, knowledgeable, and responsive. We were able to reach a price and terms that met my needs for the car I wanted. My wife and I were staff was friendly, knowledgeable, and responsive. We were able to reach a price and terms that met my needs for the car I wanted. My wife and I were also impressed with the amount of time that the salesman was willing to spend with us to assure we got what we wanted. More