Nissan of Elk Grove

It has been my experience that dealing with Nissan of Elk Grove I have had nothing but exceptiional service and attention to detail. I do not take either one of my cars any place else for service. I have Grove I have had nothing but exceptiional service and attention to detail. I do not take either one of my cars any place else for service. I have been dealing with Mike for quite awhile now. I am totally satisfied with his courtesy, his friendliness, and his efficiency. More

My truck was suppose to be ready on a Wednesday afternoon, so I had a friends go pick it up for me. Once she was there she was given a bill of over $400 when I had already been told it would only b afternoon, so I had a friends go pick it up for me. Once she was there she was given a bill of over $400 when I had already been told it would only be $50 because the work was covered by the extended warranty. Then the service advisor that was taking Tina's place realized he had not made note of that. Then my friend noticed that the truck had the same problem it was taken in for. Turns out the technician never took care of the problem and had only taken care of a recall that was needed. So I didn't get the truck until Saturday morning. Customer service was great, but I think there is too much going on and lack of communication due to changing shifts was the problem. More

I came in because my check engine light was on. The problem was discovered and corrected and I was able to leave in the amount of time that had been estimated. I received excellent service from Mr. Br problem was discovered and corrected and I was able to leave in the amount of time that had been estimated. I received excellent service from Mr. Brooks. He was courteous,friendly and patient. I say that because after the car was ready to go I remembered another problem I had experienced since I owned the car and he graciously sent it back to be checked out. More

I found this experience to be very refreshing. Ms. Solorzano was a joy to work with. I was totally impressed with her knowledge. She certainly takes pride in the work she performs for you. You must Solorzano was a joy to work with. I was totally impressed with her knowledge. She certainly takes pride in the work she performs for you. You must be proud that you have such a person representing you. I came in at a horrible hour with a very dead battery and Ms. Solorzano saw that I left with my car all taken care of. More

Dealing with the personnel of Nissan of Elk Grove has always, to date been a satifying experience. It's also nice to be able to relax with a cup of coffee, doughnuts, newspaper and watching satellite te always, to date been a satifying experience. It's also nice to be able to relax with a cup of coffee, doughnuts, newspaper and watching satellite television which are all provided by them. My rating on the price I paid, I'm sure is not surprise. I know it would be cheaper to go elsewhere but I value my car just as much as Nissan does. More

well ,all you you guys (NISSAN) give a exelent service , the best deals in the area and the tratment you give me is exelent i cant ask for more but all these is thanks to managment , thanks to them for ha the best deals in the area and the tratment you give me is exelent i cant ask for more but all these is thanks to managment , thanks to them for have NISSAN ELKGROVE the way it is !!!!!!!!!!!!!!!!!!!!!!!!! thanks att Chris Guerrero . More

We were happy to have the good service we received. It was a little frustrating to have to bring our car back the very next day for an adjustment on the brakes and a dead battery, but your dealership was was a little frustrating to have to bring our car back the very next day for an adjustment on the brakes and a dead battery, but your dealership was fair to us when helping with our sudden dead battery from the original work. More

We moved to the Elk Grove area about a year ago and came in to see cars last June. We met AJ on our visit to Nissan of Elk Grove - he was a great sales person but we were not ready to purchase as we needed in to see cars last June. We met AJ on our visit to Nissan of Elk Grove - he was a great sales person but we were not ready to purchase as we needed to sell our home back east. We easily maintained a relationship with AJ and he would check on us and we would contact him about deals. Finally after a year we were ready to buy we called AJ and he worked with us told us what we could do and got us into a new XTerra - we are loving the vehicle and the support of your Nissan of Elk Grove Team. AJ, Joe and Frank were all awesome in the process and just great people to work with. AJ really made our buying experience a memorable one and we appreciate everything he has done. It took us a year to purchase but he was always so confident, knowledgable and pleasant there was no way we were going to buy from anyone else but him. AJ we appreciate your hard work! Thanks for everything - the Gardner Family. More

AJ and Joe made a greater effort than at other dealerships to determine what my driving characteristics are and which vehicles would work for me. They were not just trying to move cars. An extra dealerships to determine what my driving characteristics are and which vehicles would work for me. They were not just trying to move cars. An extra effort was made to make sure I understood the different options on different SUV's and whether they would benefit me or if another vehicle would better suite my needs. I arrived late on a busy weekend and they remained friendly and patient through my decision process. More

I can't say enough good things about this experience. From the second I walked in the door, it was like walking into family. As far as the car goes - I'm absolutely in love with it. I know everything b From the second I walked in the door, it was like walking into family. As far as the car goes - I'm absolutely in love with it. I know everything bumper to bumper because of AJ's thoroughness. I have to say, we were at the dealer for a little over 5 hours! And AJ had been there all day long. We didn't leave until a little after 10pm and even though he was completely spent, he had the best attitude and not once did he rush anything. Thank you AJ. You know I'll always keep you in mind. And you know I'll always have great things to say about all of you!! Take care. More