Nissan of Elk Grove

My kid goes to school in Davis but we live 500 miles away. Called the local dealers for pricing over the phone & Sang Chac blew them all away! Gave us the best price & rebates we didn't even know about! away. Called the local dealers for pricing over the phone & Sang Chac blew them all away! Gave us the best price & rebates we didn't even know about! There was none of the haggling, "let me see what my mananger says" nonsense at all. He gave me a great price from day one and when I followed up to make further arrangements a few days later, he told me about new rebates the manufacturer had just released. We negotiated everything over the phone and then my daughter went in to sign the paperwork. We didn't have to get on a plane or deal with fed-ex'ing the contract. This was by far my best car buying experience ever! Sang Chac is a great guy! He's very honest & trustworthy. If you want to buy a car with no games & headaches, you've got to go to Elk Grove Nissan! There website is great, too and they sell more than Nissan's. We got a Mazda 3i. Happy shopping!! More

I really appreciated the coupon for oil change, 100 point inspection and car wash. It could not have come a a better time! My car was much overdue for service and needed it. Nice staff and good price. The w inspection and car wash. It could not have come a a better time! My car was much overdue for service and needed it. Nice staff and good price. The wait time wasnt too bad either. Thank you so much! More

I recently had some repairs done on my 04 Murano. The service advisor John Brooks was very helpful in dealing with my requirements. The tech Danny Singh who worked on my car explained the issues along wi service advisor John Brooks was very helpful in dealing with my requirements. The tech Danny Singh who worked on my car explained the issues along with John Brooks in a simple and easy to undertsand manner. They did a great job in fixing the car. However, Murano has some fundamental defects that Nissan of North America needs to address and fix at their own expense. Although the dealership at Nissan of Elk Grove did their best to work on my car, apparently the original design defect that Nissan has probably missed when designing the Murano is something we cannot blame the dealership or their service team on. I definitely recommend Nissan of Elk Grove to go to for service, specially if you've had hard to solve issues with your Murano. I think they are experts and offer honest and true outlook on all the repairs and suggestion when you actually need them. Good Luck and a Happy New Year! More

I have a 2008 Nissan Hybrid that I love. Last week I mst have run over something in the road and my rt rr tire went flat. Because I did not want to take a chance on filling it with air to drive it for repa have run over something in the road and my rt rr tire went flat. Because I did not want to take a chance on filling it with air to drive it for repair My son removed the tire and took it to your shop. I had called ahead to see if you had the tire, you did and my son took it in. Initialy they gave him a bunch of c--- about not being able to do it. They finally replaced the tire, and then told him they could not do anythig about pro-rating the tire I would have to deal with that myself. You charged me for tire disposal even though my son took the tir with him. This tire had 12K miles on it. I just feel that the service was not as good a it has been in the past. I tried to to call the Service Manager but he was unavaiable and I received no return call. I test drive cars for Nissan and love your vehicle, I am just disappointed. H. Pezzetti More

It’s 2010 who wants to walk into an Auto Dealer Ship and be pressured?...most of us already know exactly what we're looking for. I purchased a new SUV from AJ Went with Nissan of Elk Grove Jan 2010. I h be pressured?...most of us already know exactly what we're looking for. I purchased a new SUV from AJ Went with Nissan of Elk Grove Jan 2010. I have actually been scouting for the perfect color for over two years. Although I stopped by pretty late on a Thursday night, AJ Went was patient and friendly. He was very helpfully the whole time as we looked at almost every new Armada on the lot trying to figure out which one would work for me & my family. With AJ’s resourcefulness, in the end we located the perfect SUV which met my specifications of interior/exterior color. I have purchased a handful of new cars and have had the best buying experience with AJ Went. He is friendly, professional (no pressure type of sales) & listens extremely well to my requirements and price request. Nissan of Elk Grove is very fortunate to have AJ Went as a Sales Consultant. Lisa F. of Elk Gove, CA More

All staff was very nice and helpful. The service was completed quickly and I was on my way within the time they said I would be. Everytime I make a appointment with this dealship, they always get me in completed quickly and I was on my way within the time they said I would be. Everytime I make a appointment with this dealship, they always get me in at resonable time. I would recommend this dealship to my friends and family More

I have been going to the Nissan of El Grove for my cars maintenance and repair (when needed) for at least eight years. Nissan of El Grove provides a great customer service as well as a very reliable one. maintenance and repair (when needed) for at least eight years. Nissan of El Grove provides a great customer service as well as a very reliable one. In the last several years, I have been dealing with John Brooks (Service Advisor). I respect John for his knowledge, professionalism, care, courteousness, and his sincerity. The job gets down very well. The mechanic’s performance has been excellent; I have never had to re-repair. For these reasons, I much rather drive from Sacramento to Elk Grove and have been doing so for many years. The dealer also provides shuttle service all the way to downtown Sacramento. The Service Center’s waiting room is clean and it provides Internet service, a big screen TV, and beverages. I highly recommend Nissan Elk Grove and John Brooks (Service Advisor). More

Everytime I go in for either an oil change or car wash, Kushwant is friendly and very helpful. He is a very nice man and an asset to your company. Just today when I came in to wash the car, I asked him a Kushwant is friendly and very helpful. He is a very nice man and an asset to your company. Just today when I came in to wash the car, I asked him about turning off my "rotate tires" message. We were forced to buy all new tires since our Murano is an AWD and we had a flat while out of town. The message wasn't applicable since the new tires only have around a 1000 miles on them. His lunch had just been brought to him, so I told him to show me "after" he had lunch. Within a couple minutes he was showing me how to fix the problem, while his lunch got cold. He didn't need to be so prompt, but that's, what he does; always helping, always going above and beyond. More

The couple things that stuck out from my recent visit with Nissan of Elk Grove. (1) I was surprised that if not covered by warranty, the service and parts would have been cheaper at les schwab even thou with Nissan of Elk Grove. (1) I was surprised that if not covered by warranty, the service and parts would have been cheaper at les schwab even though they were ording the part from Elk Grove Nissan. (2) They found a squeak in my belts on the morning they serviced my vehicle and said that it must be because of the cold weather. The squeak had never been there before, so now I have a truck that squeaks everyday that apparently can never be fixed. They said they checked out all the belts and could find anything. I thought that if it was due to cold weather, would every Nissan sold in cold weather do the same? (3) When I originally called the dealership to get a quote on the part needed (5 minutes after Les Schwab called and got their quote) I was on hold for 5 minutes then told I would get a call back. After 1/2 hour, I called back, still no answer and once I gave entire story of how Les Schwab found out in less than a few minutes, somebody was able to quote me. So although, I have had all my service done on my vehicle at the dealership, I now will have seconds thoughts when I need service done to my truck. If you have any follow-up questions feel free to contact me Wayne Gravelle wgravelle@frontiernet.net 9190 Colonsay Way Sacramento, CA 95829 (916)320-7601 More

This is a top-notch dealership! They had the car I wanted and sold it to me for the lowest price around!(believe me I did my research)No salesman pressure, from this dealership! Paperwork was processed as qu and sold it to me for the lowest price around!(believe me I did my research)No salesman pressure, from this dealership! Paperwork was processed as quickly as possible. No waiting around for anything. A.J. was very knowledgeable about the vehicle we purchased and showed us how to work everything on the dash too! Car was clean, detailed and ready to go before we finished the paperwork! They were able to get us financing lower than our own bank rates. We enjoyed the free beverages from the self-serve soda fountain! We will definately take advantage of the lifetime of free car washes from this dealership. Will highly recommend to others, as well as return there to purchase another car in the future! Thank you Nissan of Elk Grove! It was a pleasure to buy our new car from you, sure glad we didn't choose to go elsewhere! More