Nissan of Elk Grove

I have been in the Nissan family since 1989. I have purchased (8) Nissans and have referred family and friends to a Nissan dealership as well. I was first introduced to the Nissan via the Datson Honey purchased (8) Nissans and have referred family and friends to a Nissan dealership as well. I was first introduced to the Nissan via the Datson Honeybee. I have found the Nissan cars to be quite durible as well as dependable. My Sales Consultants have been extremely helpful, as well as patient and understanding and most of all honest! I have also appreciated my Sales Consultant's friendly demeanor and giving me and all referrals his undivided attention and not pushing me to the curb when another customer arrived or showed up. I plan on staying in the Nissan family and bringing on board as many new and returning patrons as possible. More

I arrived at approximately 7:20 a.m. and I had paid and was back in my vehicle by 7:50 a.m. I was expecting to leave and return later while my truck was being serviced. Service was so quick that I decide was back in my vehicle by 7:50 a.m. I was expecting to leave and return later while my truck was being serviced. Service was so quick that I decided to just wait there while the work was performed. More

As long as Nissan sends out great %-off coupons to their customers, I'll continue to bring my Versa in for services!!! Love the great attitude of the folks @ Elk Grove Nissan and look forward to doing many customers, I'll continue to bring my Versa in for services!!! Love the great attitude of the folks @ Elk Grove Nissan and look forward to doing many years of business with them, thanks and thanks again! More

Nissan of Elk Grove was the best experience I have had at a dealership. The customer service is outstanding and it's very clear that the team wants the best for you. A.J Went was an employee at Nissan of E a dealership. The customer service is outstanding and it's very clear that the team wants the best for you. A.J Went was an employee at Nissan of Elk Grove that took the time with us and really made sure we were happy with our vehicle. More

I took my car in for an oil change at the quick lube. I was greeted immediately and the car was taken in for service. The staff behind the counter in the waiting room was very friendly and ensured I was co was greeted immediately and the car was taken in for service. The staff behind the counter in the waiting room was very friendly and ensured I was comfortable while I waited. The service was performed quickly and my car was run through the car wash before it was returned. I was very pleased with the friendliness, quickness and efficiency of the staff. More

The dealership overall does a good job with servicing my vehicle. Sometimes I think it can take longer than it should for a simple oil change. I waiting for an hour on this most recent visit with only two vehicle. Sometimes I think it can take longer than it should for a simple oil change. I waiting for an hour on this most recent visit with only two people ahead of me. I think the carwash needs to be worked on as well. The water has a terrible smell that will linger in your car for several hours after a visit. More

I have been going to John Brooks for approximately 5 years now after a bad experience at the Stockton Nissan Dealer. In my book John is the number one for customer service. I have recommended several o years now after a bad experience at the Stockton Nissan Dealer. In my book John is the number one for customer service. I have recommended several of my friends to John and everyone has told me how happy they were to have gone to John and how they will continue to go to him only because of the quality of customer service he provides. John is an AWESOME person and provides the BEST customer service. More

Charged high labor cost for a $15.00 exhust bracket.I would had like to have been given more detail, to determine if we could had replaced it ourselves. Mtc.on battery that was not authorized,was miscomm would had like to have been given more detail, to determine if we could had replaced it ourselves. Mtc.on battery that was not authorized,was miscommuication on both our parts.Labor cost to high!! More

I waited an hour and I had no coupons, so it was quite expensive. The general welcoming was not present like prior times. Email coupons that do not need print out would be good because most people get ema expensive. The general welcoming was not present like prior times. Email coupons that do not need print out would be good because most people get emails on their phones and it would be nice to just be able to show the employee upon check in/out. More

Both John and Scott are both friendly and professional. They are the reasons why I utilize NoEG Service. If they weren't there. I'd find someplace else to take my Armada and Versa to have work done on th They are the reasons why I utilize NoEG Service. If they weren't there. I'd find someplace else to take my Armada and Versa to have work done on them. I only have Scott service my family's vehicles. More