Nissan of Elk Grove

I bought my GTR from Khan Ho. Khan was very friendly and helpful. I even received gifts from the dealership as well as from Khan for purchasing the car. I had one problem with the car after taking deliver helpful. I even received gifts from the dealership as well as from Khan for purchasing the car. I had one problem with the car after taking delivery and called the "client relation manager" who was surprisingly not helpful and actually hung up the phone on me. However, John Driebe the owner was very accomodating and helpful. John Driebe actually cared about his customers and helped me find a solution to my problem. When I brought my car in for service, John Brooks, the GTR service adviser, was very helpful. He was easy to get a hold of for any question that I may have. I called him on his cell phone on his day off and surprisingly he answered the phone! The gentleman who helped me with a loaner car was also very friendly (sorry that I forgot his name). Overall, I am very satisfied with this dealership and would recommend it highly. The only thing that needs to be changed is to have a more friendly and understanding "client relation manager." More

1st, let me just say..WOW!!! I am a 1st time car buyer at 54...yes,I said that right..54. I am a nurse by trade, and when it came time...well, shall I also say.. I was terrified: the money, having to find a 54...yes,I said that right..54. I am a nurse by trade, and when it came time...well, shall I also say.. I was terrified: the money, having to find a place in my budget, the money, the mind boggling choice that is out there, the money, how much would my insurance rate go up, the money, and the shark salesmen hard sales approach that I really meant I was panic attack terrified. After a long job of researching everything I could on the Internet about my car that i wanted, the dealerships in my area, the way to buy a car( which I intensely studied), the fair price of the new car and at lastly, the amount I could get on my trade in; I was finally able to put out my request to a few dealerships that had the car in stock that I wanted...(did I say that I intensely studied)...yea, even for dealers that had the exact car that I wanted on their lot, now. Then it came time to read up on the dealership that were really the best in my area. Time and time again, Elk grove was leading in the polls in fair pricing, customer service, and their salesmen. Ladies and Gentleman, we have a winner! If they only would quote a price that would beat out the rest, I was on to something. And they did..My only question to each dealership was: give me a fair price for the car i want. I didn't want to haggle...I wanted a good price, I knew what was the fair price and I was going to get it. I just wanted to see if any one would give it to me. And Elk Grove did..the very first time. Other dealers said afterward..that they would beat it, if I would tell them the quote I got. NO, I said I asked them to give me their best price..a one time deal.. and they lost out. Besides Elk Grove gave me a much better than the going price for my car...Yahoo!! And when I met with Elk Grove..it was everything and more than I expected..Wonderful people, truthful, and fair. The whole experience left me with a smile. Finally I could smile...it was a relief. OH, did I say that I never smiled through the whole process of researching before I went to Elk Grove, not once! And let me tell you one more thing: I went out to the garage more times that night to view my new 2010 Altima... and yes, I smiled really big every time. More

While I had some initial difficulty getting a response from the Internet sales department to an offer I had made on a 2010 Nissan 370Z, once I got the sales manager's attention all the problems got ironed from the Internet sales department to an offer I had made on a 2010 Nissan 370Z, once I got the sales manager's attention all the problems got ironed out quickly. The sales person I dealt with (Mr. Sang Chac) did an excellent job during the test drive in pointing out the features of the car and also during the sales process itself. He had all the paperwork ready when I came to get the car (as I requested). He carefully showed me through the car and gave me a lot of helpful advice with it. After I had gotten home I found that the actual sticker which summarizes the features of the car was not with the car. I called Mr. Chac and he arranged for a copy of the sticker to be sent to me by mail. It arrived in just a few days. Everything I asked him to do was done promptly and thoroughly. All in all I am very happy with the car and the treatment I got from Mr. Chac. I am a very satisfied customer of Nissan of Elk Grove. More

It was a very excellent job, they even washed and waxed my car. The price is right, they DID NOT even try to ripped me off just like any other dealer do. Very convenient, they loaned me a 2010 nissan sentr my car. The price is right, they DID NOT even try to ripped me off just like any other dealer do. Very convenient, they loaned me a 2010 nissan sentra for a 30,000 mile service. What a great service I will come back again for my next service even just for an oil change. They really took care of me and my car. More

on the day i went to purchase a new car Tommy Davis(our sales rep) was very understanding of our situation. Nissan was the first dealership we went to in the elk grove auto mall. when i got out of my car sales rep) was very understanding of our situation. Nissan was the first dealership we went to in the elk grove auto mall. when i got out of my car, Tommy did not ambush or overwelm me. He gave me time to get my mind in the right place and not feel like i was being rushed through cars and paper work. out of all the car dealerships and sales reps we met that day, Tommy Davis was the only person that shook our hands and introduced himself and listened to our needs and criteria. he always had a smile and was very accomindating. after visiting the rest of the car dealerships(from xxxx) I went right back to Nissan and Tommy Davis. when we walked back in Tommy was helping another costumer with a test drive. when he saw us coming back in, he asked if we wanted to have him help us or another sales rep. when i said him, he immdiatly asked another person to help the other costomers and came back to us. when he came back he was still helpful and not full of himself( like alot of the other sales reps). when we said we wanted to retest the cube, he got the keys and said lets go for a ride. he let me make the decisions on were we went and let me test everything the way i wanted to. we checked the car out and he answered all our questions truthfully. once we decided to buy the car, he did everything he could to get me into my car. now i had a bankrupcy, and he still got into a new 2009 cube for under 17,000, and this car comes with alot of great aspects. if i was to rate Nissan and Tommy Davis, I would rate them at an 11 out of 10. I recommend, Nissan to anyone. More

The exceptional service we get fron Nissan of Elk Grove - professional, friendly and quality is what we've become accustomed to. We ONLY schedule work to be performed by Scott Groshong. Scott's attention t professional, friendly and quality is what we've become accustomed to. We ONLY schedule work to be performed by Scott Groshong. Scott's attention to detail, quality work and professional ethics are the primary reasons we utilize the NoEG Service Center. More

I loved how i brought my car in to nissan with an intermittent issue that i thought could not be reproduce at least i couldn't by myself they took it in and were able to reproduce the issue and get t intermittent issue that i thought could not be reproduce at least i couldn't by myself they took it in and were able to reproduce the issue and get the part with in 24 hours and return my car to me the next day the speed of this dealer is awesome and i recommend this dealer to everyone i talk to! More

I don't just expect to have my care serviced, I depend on the service people to inform me regarding the status of my vehicle. I appreciate it that they always write what needs to be done next on the receipt the service people to inform me regarding the status of my vehicle. I appreciate it that they always write what needs to be done next on the receipt so I can either get it done or prepare my budget to have it done in the necessary time. I have never been disappointed. They make me feel my service and the status of my car is important to them. I always get good service and am treated with respect. More

All of my questions and problems were resolved. This is the only dealership where I will ever take my car. If I move I will definitely come back for the major service. I bought this car in Southern Cali the only dealership where I will ever take my car. If I move I will definitely come back for the major service. I bought this car in Southern California in an emergency and researched dealers within about 50 miles. Nissan of Elk Grove has proven to be a winner. More

I have bought several new cars in my life time, and without a doubt Elk Grove Nissan has given me the best service starting with the purchase of my Altima and the maintenance program. I highy recomme without a doubt Elk Grove Nissan has given me the best service starting with the purchase of my Altima and the maintenance program. I highy recommend to anyone who is looking for a car go to Elk Grove Nissan Thank you, your people are the best. Nancy Breshears More