Nissan of Elk Grove

This was the 3rd Nissan dealership I visited in the Sacramento area. I knew exactly what I wanted and hoped to buy a car close to either home or office. Nissan of Elk Grove is a long ways from either Sacramento area. I knew exactly what I wanted and hoped to buy a car close to either home or office. Nissan of Elk Grove is a long ways from either. However, they had the best selection and unlike the other dealerships, actually wanted to do business with me. Lucy has a good sense of humor and a pleasant personality. More

I bought a used gmc Yukon and was treated as if I bought new car. Not like it should make a difference. But Matt was very professional and new what he was talking about. If he didn't know something, he woul new car. Not like it should make a difference. But Matt was very professional and new what he was talking about. If he didn't know something, he wouldn't lie about but try his best to find out. They also fixed any discomfort I had with the vehicle. Free sodas, snacks, a shirt and a mug. My kidss loved that place. It's a great place to buy new or used. More

My family and I came to Nissan of Elk Grove to browse at used Nissan Altimas. While looking, Vu Huynh approached us being very friendly and helpful. He showed us a few cars and we noticed the 2010 Altima used Nissan Altimas. While looking, Vu Huynh approached us being very friendly and helpful. He showed us a few cars and we noticed the 2010 Altima would be a better way to go because it was only a difference of a couple thousand, especially with the rebate that was offered with the new car. Vu Huynh was very professional and easy to talk to. He made my first time experience with buying a car very easy and comfortable. Being that my family and I had arrived at around 7 p.m., we stayed until at least an hour after closing time negotiating and going through the paper work. What I liked best was that we did not feel rushed at all, nor did he make me feel pressured in buying a car that night. Vu made sure from the beginning that I liked the car before making any final decisions in committing to purchasing the vehicle. All in all, I feel that this dealership has awesome customer service and I will be glad to recommend anyone who is looking for a comfortable buying experience to come here. More

My husband and I came in to test drive a used 2007 VW Jetta and check out the other used cars the dealership had. Vu Huynh assisted us and he was very patient, knowlegeable and courteous throughout the Jetta and check out the other used cars the dealership had. Vu Huynh assisted us and he was very patient, knowlegeable and courteous throughout the transaction. After we decided that going used was going to be a risk for us we inquired about a new car.. that he when Vu totally saved the deal. We had been to EG Toyota the previous day and had promised to go back, just as we were leaving Vu persuaded us to test drive the Altima.... that was the clincher. We fell in love with the car and with Vu's honesty. Being a huge fan of Toyota, Vu provided us with Consumer reports and facts on the car. We told him what Toyota was offering and he bet their price... Vu went out of the way to show us every car on the lot and explain the features. At no time did we feel pressured, what we wanted was to give Vu a sales he deserved very very much. The dealship was beautiful and very very clean, we had our 11 year old with us that was amused with sitting in the 380 z, drinking all the soda he wanted, going on the internet. Everyone was friendly and made our car buying experience a pleasure!!! I know Vu is a new employee and I can tell he will be an asset to the dealership. Keep up the great work Vu and hopefully when we come back in three years you can help me trade up! More

They were very good in fixing my car at a timely manner. They notify me as soon as they know what was wrong with it and confirm with them what they are doing. My car runs great. I was able to get a rental a They notify me as soon as they know what was wrong with it and confirm with them what they are doing. My car runs great. I was able to get a rental and go on with my daily task. I came back to up pick up my car and it look beautiful. They wash my car too. Thank you. More

I kid you not, if you were to look up awesome dealership in the dictionary, you would find Nissan of Elk Grove for the definition. My dealer Khan Ho was so awesome, I would highly recommend him to anyone th in the dictionary, you would find Nissan of Elk Grove for the definition. My dealer Khan Ho was so awesome, I would highly recommend him to anyone thinking about buying a new car. I felt more like family than I did a customer. More

I am always grateful when Tina Long is my service advisor. On my last visit she not only assisted me in her usual professional manner, but offered a small act of kindness that made a huge impact in m advisor. On my last visit she not only assisted me in her usual professional manner, but offered a small act of kindness that made a huge impact in my day. Thank you for employing people like her. It matters more than you may know. More

I was very happy with the service I received by Vu and everyone else at Nissan of Elk Grove. Though the course of conversation with Vu I learned that he was new to the job. However, had he not shared th everyone else at Nissan of Elk Grove. Though the course of conversation with Vu I learned that he was new to the job. However, had he not shared that information with me, I would have never guessed. Vu was knowledgeable, informative, polite and professional. He made me feel like he I was important and he wanted to be sure that I got the vehicle with all of the things I wanted. More

I was greeted with great professionalism and courtesy. Sang was very knowledgeable about Nissan's products. He was able to get the model i wanted the very next day and i did not feel the pressure as y Sang was very knowledgeable about Nissan's products. He was able to get the model i wanted the very next day and i did not feel the pressure as you would at other dealer ships. The over experience at Elk Grove Nissan was very pleasant and would have no trouble in purchasing anther Nissan product there or referring family and friends. More

This is my second vehicle purchased at Elk Grove Nissan. I have received exceptional customer service from the sales team. This time was even better than the last. Aj was awesome! His product knowledge, cus I have received exceptional customer service from the sales team. This time was even better than the last. Aj was awesome! His product knowledge, customer services skills and understanding of my needs was key. The service department is also top notch! More