Nissan of Elk Grove

I'm 43 years old and have bought more than my fair share of cars in the last 30 years both new and used. Like thousands or millions of people I've been screwed by dealerships and their rotten salespeople wh of cars in the last 30 years both new and used. Like thousands or millions of people I've been screwed by dealerships and their rotten salespeople who are masters at manipulation and being deceitful. Car dealerships and car salespeople have a horrible reputation because history has shown how bad some of them can be. I am more than happy to report that my buying experience with Joe Luis and Danielle Frazier at Elk Grove Nissan was anything but bad. In fact, it was the best, least stressful and pleasant experience I've ever had buying a car. No games, no bull. I went in and told them exactly how much I wanted for my trade-in and how much I wanted to pay for the car and they matched it within a couple hundred bucks. The rest was smooth as silk and I was out of there in about 3 hours start to finish (including the test drive). Call Joe Luis or Danielle Frazier and see what it's like to buy a car stress free. Robert Heitner Rancho Cordova, CA More

I came in for my first 370 Z oil change and inspection I came in for my first 370 Z oil change and inspection and Nancy at the desk took care of everything with Tina's help . They were awesome! Could no I came in for my first 370 Z oil change and inspection and Nancy at the desk took care of everything with Tina's help . They were awesome! Could not have been more friendly or helpful . I even got a ride back to pick up my Z , by Gerardo - excellent young man. Your dealership from day one has been perfect . From The lady in finance to the internet mgr and everyone else . What a breath of" fresh air" compared to the reputation a lot of car dealerships have . Thank you so much ! Don Walsh More

This was a second visit to fix a problem whuch needed more time than a previous visit allowed. I had complained of excessive noise inside the cab of my myr old truck. An alignment seemed to be the poss more time than a previous visit allowed. I had complained of excessive noise inside the cab of my myr old truck. An alignment seemed to be the possible cure. John had shown me the wear on my tires which indicated it was out of alignment; this also might cure the noise, he said. Two wks later I was able to make the trip from my home to get the work done. A loaner car was provided me, which I appreciated. I was able to do a few errands and also go for brunch. Came back later and consulted w John who said there WAS some misalignment. Went home happy - in a newly washed pickup! More

we have four nissans in our family all have remained in great condition thanks to notification and prompt service always given by cruz she is truly an asset to this dealership and make us very confortable great condition thanks to notification and prompt service always given by cruz she is truly an asset to this dealership and make us very confortable when we do have problems eg.i ran over something that did damage under the car cruz respond bring it in and we will take care mission complete larry williams More

Mr. John Brooks, is one of the best service technician I have work with since I purchase my 2006 Nissan Maxima. He was curtious and very knowledgeable about my vehicle. I would also like to give kudo's to have work with since I purchase my 2006 Nissan Maxima. He was curtious and very knowledgeable about my vehicle. I would also like to give kudo's to the team member that performed the work on my vehicle. My vehicle was returned to me clean inside and out. Aslo, under the hood where 100% of the maintenance was perfored was spotless. Thank you guys for making sure that my vihecle will continue to run just like it was off the show room floor. More

Cruz is awesome I would recommend anyone with a service issue over to Cruz in the service department of Nissan of Elk Grove. She always takes car of me and always calls me by name. Not only that but she ke issue over to Cruz in the service department of Nissan of Elk Grove. She always takes car of me and always calls me by name. Not only that but she keeps me well apprised of the status of my car and how its doing. Cruz you get an A in my book! More

Since we purchased our 2009 Nissan we have had regular service visits 2-3 times a year per our extended service agreement. Cruz has handled our needs each time. Making the appointment(s) are easy and qu service visits 2-3 times a year per our extended service agreement. Cruz has handled our needs each time. Making the appointment(s) are easy and quick. Our car and service preview have always been handled on time and car completed very close to when promised. There is no reason for us to change our service location for a long time, especially with Cruz as our contact ! More

Took car in for scheduled oil change and everything was great. Need to see if I have a coupon to get new Cabin Filter so I can get taken care of next month (January) great. Need to see if I have a coupon to get new Cabin Filter so I can get taken care of next month (January) More

I have been using this dealership since 2005 I have made three purchases two personal and one for a friend. I have always been given VIP treatment both in sales and service. On my last visit I was even g three purchases two personal and one for a friend. I have always been given VIP treatment both in sales and service. On my last visit I was even greeted by the owner since he observed me walking around the show room. I suppose John thought I was in the market again for a new vehicle. If you are in the market for a new Nissan this is the dealership that is ready to do buisness with you. You will get the best deal here and also the best service. More

My experience with the purchase of my new (pre-owned) Nissan 350Z vehicle was nothing short of exceptional! Nissan's Team is the best that I have ever seen...bar none! Karen Capote and team at Nissan O Nissan 350Z vehicle was nothing short of exceptional! Nissan's Team is the best that I have ever seen...bar none! Karen Capote and team at Nissan Of Elk Grove accomodated ALL of my requests and concerns, most of the time before I even asked. I had none of the usual buying anxiety that accompanies a major purchase like this because it was clear to me from the start that I could TRUST Karen & Nissan, to not just SELL me a car, but to get me into the best car for MY needs. TRUST being the operative word. Through the whole process I never had the feeling that any of their team had anything other than my best interests at heart! As a sales agent Karen made the buying process transparent and as smooth as could possibly be! I got a great vehicle, at a great price, with great Nissan Financing! I would strongly recommend that you skip going anywhere else and head straight on down to Nissan of Elk Grove for your purchase to save yourself alot of headaches and hassles. I visited more than 20 different dealers in my car search and the unprofessionalism and poor treatment I got from most of the sales people I encountered was truely incomprehesible! Thank God that some even screwed up the deal when I was ready to buy elsewhere, otherwise I would have never got to Nissan! Awesome service, professionalism and just all around great people! I am sold and will be a customer for life! More