
Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This was my first time buying a car and the whole idea of buying a new car was very stressful. However, Roo made the experiance very stress free for me. He answered all my questions and was very knowledgeabl buying a new car was very stressful. However, Roo made the experiance very stress free for me. He answered all my questions and was very knowledgeable. He made the experiance go smoothly and was able to find a car that had everything i wanted in it and at a great price. I love my new Nissan Versa Note! I will definatly be reccommending Roo and Nissan of Elk Grove to all my friends and family. More
I hate to ding an entire organization because of one person, however, if they are willing to have someone work there like the person we dealt with, then they have to accept responsibility for the end cu person, however, if they are willing to have someone work there like the person we dealt with, then they have to accept responsibility for the end customer result. I am a sales manager for a living and I would never treat my customers or allow anyone on my team to act towards customers the way we were treated. We really liked the used Nissan we were looking at so we put up with a lot. Steve was very demeaning to my wife. On several occasions he would cover some negotiating terms and then look away from my wife in disgust and turn to me and say, "You understand that, don't you Mr Williams." He was clearly acting like my wife was not getting it and that I was going to be much more likely to know what he was talking about. The car was for my wife. She fully understood all that was being discussed. He was the issue and she was less willing than I was to put up with it to get a car she liked. He also made several references to us 'using him' and 'wasting his time'. Despite all of this and other tactics such as extensive stalling over and over, we got to an agreeable price and when he left to talk with management, we finally decided we would wait in the hopes of finding another car we liked and a salesman we appreciated and respected us. In the end, there was a sale there and we walked away. In parting he made some other sarcastic remark about wasting his time. Within a week we found another car at a lot in the AutoMall and bought from someone else. Sadly enough, the first guy we talked with appeared to be respectful but was apparently new because they brought Steve in. He is what the term 'used car salesman' has come to mean - disrespectful and not trustworthy. I have used his poor example on many occasions already and will continue to do so. I will also let others considering a car know that they should avoid him and even consider going anywhere but that dealership. Ironically enough, we just bought another car from the sister mazda dealership next door, but even that was difficult considering our past result. However, the Mazda team was phenomenal! More
I was so shocked to know that I qualified for a NEW CAR.. WOOOO WHHOOO because I thought with not good credit and first time buyer, I would not qualified. I been driving an old car and OMG this new car is so WOOOO WHHOOO because I thought with not good credit and first time buyer, I would not qualified. I been driving an old car and OMG this new car is so different. Its like switching from a flip phone to a smart phone. You can totally feel the differences. LoL. I would highly recommend Rick Saelee to anyone because he got me approved just like that. I got a great deal for my car because I want a gas saver and a small compact car. The auto place is clean, nice, and the good part is that they have a soda machine which mean you will never be thirsty after walking around the car lot. There were so many cars to look at. The staff were friendly and everyone greeted and asked me if I needed help. I would recommend anyone to buy from Nissan of Elk Grove because the staff are great. More
I called the dealership first to see if they had the vehicles with the options that I wanted in stock before I drove all the way out to Elk Grove from Roseville. I spoke with Sohe Babakhani. I was a li vehicles with the options that I wanted in stock before I drove all the way out to Elk Grove from Roseville. I spoke with Sohe Babakhani. I was a little wary giving her my contact information after a bad experience with the Nissan dealer in Davis that bordered on stalking. Sohe assured me that if she could not find what I wanted, she would not continue to call me. I felt comfortable enough to go ahead and drive out to the dealership and look around. Sohe listened to what I wanted and we settled on the Rogue and Murano to test drive. I like both cars for different reasons. She was patient and let me drive them both several times without any pressure to choose one. I finally settled on the Murano. One of the features that Sohe pointed out was the keyless door lock. If your hands were full, you didn't need the key to open the door. I thought it was kind of foofy at the time, but I LOVE that feature now. I really appreciate that there was no pressure to buy the car while I was there. I think that helped me to go ahead with the purchase. I have recommended Elk Grove Nissan to friends and coworkers because of the friendliness of Sohe and the other staff there. Sincerely, Linda Hundley P.S. My sister and niece have now switched their service and maintence to Elk Grove Nissan because I have been so happy with them. More
I want thank Elk Grove Nissan for helping me with my car needs! They really are a customer service professionals who takes care of families! needs! They really are a customer service professionals who takes care of families! More
After shopping around a bit, we visited Nissan of Elk Grove and we had an outstanding experience. We own an '04 Titan and had an Altima previously so we knew of the quality of Nissan's vehicles. After ha Grove and we had an outstanding experience. We own an '04 Titan and had an Altima previously so we knew of the quality of Nissan's vehicles. After having a GMC Acadia for a couple years we needed to upgrade and settled on the Nissan Quest. Our salesman (who has a ridiculously awesome name) Maverick America was just what you hope for in a salesman. No pushy sales pitch, no haggling back and forth for hours and no cheesy lines. He was honest and straightforward and very thoughtful, as we had our 3 boys with us for the entire day. He even brought us and our boys pizza when lunchtime rolled around. Both myself and my wife were very impressed with Maverick and our entire experience. It was a breath of fresh air compared with other dealerships. We will definitely be coming to Nissan of Elk Grove for our future car purchases. More
I am so pleased with my new Rogue and the entire "buying experience" at Nissan of Elk Grove. I would like to thank Sohe for her patience, kindness, and knowledge, that allowed me to make my purchase "buying experience" at Nissan of Elk Grove. I would like to thank Sohe for her patience, kindness, and knowledge, that allowed me to make my purchase. She was committed to ensuring that I had the car I wanted and she went the extra mile to do it. Thanks, Sohe! Would I recommend Nissan of Elk Grove? I already have! More
The staff was very friendly, and very knowledgeable. I had a particular price in mind, a particular vehicle in mind, and they were straight shooters as far as what they were able to do for me. They gave had a particular price in mind, a particular vehicle in mind, and they were straight shooters as far as what they were able to do for me. They gave me a better deal than what I had requested. More
Maverick described all of the safety features during the test drive. He also scheduled the first oil change which is complimentary. I bought a 2013 Nissan Versa and was highly satisfied. test drive. He also scheduled the first oil change which is complimentary. I bought a 2013 Nissan Versa and was highly satisfied. More
Excellent service! The people were very nice and very helpful. Lots of options of Nissan cars. I would recommend other people to purchase a car from Nissan Elk Grove. Very good deals and pleasant. helpful. Lots of options of Nissan cars. I would recommend other people to purchase a car from Nissan Elk Grove. Very good deals and pleasant. More