Nissan of Elk Grove

Anthony was recommended to me by family, when I went in to purchase a new Nissan Sentra he was very helpful. I was very nervous when I first got there but he was extremely friendly and made me feel very c to purchase a new Nissan Sentra he was very helpful. I was very nervous when I first got there but he was extremely friendly and made me feel very comfortable. He answered all my questions and was very knowledgable about the car. He was easily able to explain the difference between the various models you guys had displayed. Anthony went above and beyond in working with me to keep my payment amount around what I was willing to pay. I would definitely recommend him for his great services to my family and friends. More

Ez did an amazing job. He got us a great deal but more importantly the customer service we received was outstanding. We would definitely recommend Ez and Elk Grove Nissan. importantly the customer service we received was outstanding. We would definitely recommend Ez and Elk Grove Nissan. More

My son's Grandparents had been looking to buy a car for him during the last few weeks in Roseville and Sacramento. They did find a few to keep in mind but he wanted to look at other dealerships first. for him during the last few weeks in Roseville and Sacramento. They did find a few to keep in mind but he wanted to look at other dealerships first. We had a few bad experiences with the dealerships in Elk Grove in the past so we really didn't think he would seriously buy a car here but my son wanted to look anyway. After looking at a few dealerships we stopped by Nissan. Nissan had a couple of cars that he liked and was approached by a salesman ( I won't mention names). The salesman gave us some information and he walked back to the group of other sales associates to chat it up. After checking out the car my son liked we had to look for the same salesman who had the key so we could start it up (Really?? who walks away from potential customer looking at a car?). My son then wanted to take a test drive so the salesman pulled out the car and we took it for a test drive but let me tell you... this salesman did not tell us anything about the car. The only time we heard from him was when he would say...turn left ..turn right. (During a test drive shouldn't this be the salesmen's opportunity to actually sell the car??) After we returned to the dealership we asked if there was room for negotiation he seemed firm and said to look around at other places. He gave us his card and told us to call him if we wanted the car then walked off??? ( lol...really??) This is the exact reason I didn't want to look in Elk Grove. We were getting into our vehicle to check out the new Carmax that opened when another salesman named Omar overheard us talking to each other and asked us about our shopping experience and why were we leaving, when we explained to him about the bad customer experience we just had he apologized. He then asked us if we liked the car and would like to take ownership of it he would do everything he could to help us. Seeing Omar standing there with a big smile and enthusiastic attitude we decided to give this dealership another chance. Omar stayed with us the whole time and reviewed all the details of the car. He answered all of our questions about the price, warranty, and history. He actually sold us on the car! Omar is a very energetic, friendly, and considerate Salesman. Nissan of Elk Grove is lucky to have such a professional employee working for them. He is why i gave 5 stars across the board Excellent Customer Service!!! Thank you Omar! More

EZ Barham was patient and friendly with our entire decision process. He was also very knowledgeable and provided us with useful information to help us make our purchasing decision. decision process. He was also very knowledgeable and provided us with useful information to help us make our purchasing decision. More

I have always disliked shopping for a car, unless it was from CarMax, however, Maria changed that for me. Courteous, professional, without being aggressive , she gave us the space we needed , but she was th from CarMax, however, Maria changed that for me. Courteous, professional, without being aggressive , she gave us the space we needed , but she was there ready when we were ready. Very helpful and excellent customer service. Great job! More

I took my car for it's first oil change. Andrew Jones was my service advise and it was the first time I got to see his professional attitude, courteous. The timely manner that my car was taken car Jones was my service advise and it was the first time I got to see his professional attitude, courteous. The timely manner that my car was taken care of and ready for me was TRULY EXCEPTIONAL! :) Thank you Andrew for your friendly attitude, professionalism, and being courteous! I would defiantly recommend Andrew to friends who wants to take their car for service. Thank you and best wishes to you! :-) Soheila More

Purchased a brand new Altima but not once did he pressure us into buying new and never made us feel uncomfortable. He made every attempt to meet everything we requested while making our purchase us into buying new and never made us feel uncomfortable. He made every attempt to meet everything we requested while making our purchase More

Ez was awesome to work with. He went above and beyond to try to accommodate me and my expenses. He was very friendly and made the whole process easy and fast. I would hands down recommend him to anyone in t try to accommodate me and my expenses. He was very friendly and made the whole process easy and fast. I would hands down recommend him to anyone in the market for buying a car. More

Anthony was helpful but not pushy. I went in to the dealership educated on what I wanted, but Anthony was friendly, genuine, and made the whole process very easy. Will certainly be getting my car serv dealership educated on what I wanted, but Anthony was friendly, genuine, and made the whole process very easy. Will certainly be getting my car serviced there, and would recommend to a friend More

Friendly and helpful. We traded our charger for a nissan altima brand new. They managed to work with our price range. Staff were helpful, friendly and easy to talk to. altima brand new. They managed to work with our price range. Staff were helpful, friendly and easy to talk to. More