Nissan of Elk Grove

Second time buyer - ripped off again I bought a car in 2012, the first APR I was given was 8.99%, when it was time to sign, the finance guy (who is now a manager), tried to sell me a mech I bought a car in 2012, the first APR I was given was 8.99%, when it was time to sign, the finance guy (who is now a manager), tried to sell me a mechanical breakdown insurance, and I bought it. After adding it, my APR suddenly went to 2.99%, I was excited at the moment, but as I got thinking, I realized he fooled me. I went back and cancelled the policy after reading the fine print. I recently went in to this dealership to buy/lease a SUV. Horrible experience, salesperson makes wrong claims and uses tactics to just sell or "oversell" a car. Fiance guy rushes you to make all the signatures and then goes over the payments with you. We didn't like the car we bought because we were told incorrect information. After trying to exchange it, we even called John Driebe, and he tried to help but did not help enough. We were rushed to make an exchange on the 5th day, and they still ended up stealing the money from out pockets and leaving us unsatisfied. WE WILL NEVER RETURN to this dealer again. Horrible sales tactics, sales persons do not know their product and worst of all, you are RUSHED. The worst part is when you are rushed to complete a dealer rater review and give 5 stars before you even buy the car. Please go to either Toyota of Elk Grove or if you really like Nissan's, stay away from this place and go to Folsom, they will take care of you. More

Was very painless took care of us completely Very helpful. Very courteous to our whole family will be back again!saleman Yang was funny and very very . Come them soon you won’t be disappointed! Very helpful. Very courteous to our whole family will be back again!saleman Yang was funny and very very . Come them soon you won’t be disappointed! More

New car! we went to Elk Grove Nissan And has an excellent experience. It was very quick and easy from start to finish. Great job everyone. Thank you! we went to Elk Grove Nissan And has an excellent experience. It was very quick and easy from start to finish. Great job everyone. Thank you! More

Best person in the building Helped me get a good deal! Would recommend to anyone. Best salesman I’ve met so far. Thanks for all your hard work on getting me my car Helped me get a good deal! Would recommend to anyone. Best salesman I’ve met so far. Thanks for all your hard work on getting me my car More

Great service Rob was very helpful in finding us our new car, and helped us find what we needed in no time, while helping get the best deal possible! Rob was very helpful in finding us our new car, and helped us find what we needed in no time, while helping get the best deal possible! More

Great salesman, great experience Ron was very helpful and personable! We were at the dealership for a couple hours but his help made it tolerable. Nissan of Elk Grove has great custom Ron was very helpful and personable! We were at the dealership for a couple hours but his help made it tolerable. Nissan of Elk Grove has great customer service and we appreciated it! Everyone was welcoming and informative when we had any questions or concerns. Great! More

Great customer service Jose Padilla went in to purchase a car he was very professional and took his time to help me find the car I was looking for he is a very patient perso Jose Padilla went in to purchase a car he was very professional and took his time to help me find the car I was looking for he is a very patient person as well I recommend coming to him if you going to purchase a car at Nissan More

Great customer service I just purchased my Challenger car with Jose Padilla, his a very nice person and he gave me great service! He was very helpful! Thank you Nissan! I just purchased my Challenger car with Jose Padilla, his a very nice person and he gave me great service! He was very helpful! Thank you Nissan! More

New Car I had a great experience getting my first car here. The customer service was great and Yang was excellent at helping me find my first car! I had a great experience getting my first car here. The customer service was great and Yang was excellent at helping me find my first car! More

Awesome BUY We had a great experience with Elk Grove Nissan...they got us exactly what we wanted...we are very happy. PASAO YANG was an awesome sales person...no We had a great experience with Elk Grove Nissan...they got us exactly what we wanted...we are very happy. PASAO YANG was an awesome sales person...no pressure, got us what we really wanted at a really good price...we looked at several other dealers...these guys were our last stop no more searching thank you guys...and the finance guy Jambert was so helpful too! Great experience...love the freebies too :) More