Nissan of Elk Grove

Purchase of our new Altima After looking at cars at other dealerships all afternoon in the hot sun and walking around the lots with the sales people, it was refreshing to be abl After looking at cars at other dealerships all afternoon in the hot sun and walking around the lots with the sales people, it was refreshing to be able to sit down in the cool office with a cold soft drink and discuss what type of vehicle and features we were with Jay. His knowledge of the vehicles and their available features made it so easy for us to narrow down what was important to us. Once we narrowed down the vehicle we were interested in, Jay retrieved the vehicle. We didn't have to walk around the lot at all! During our test drive of the vehicle, Jay covered pretty much everything that was included in the instructional videos that I later viewed. What we liked most about Jay is that we never felt pressured or that he was trying to sell us the vehicle. We purchased a used vehicle 15 years ago from this dealership, and were impressed with the same quality of customer service that we experienced yesterday when purchasing our new vehicle. Thank you, Jay, for making our car buying experience a pleasant one! More

Great Service Walking in the dealership, we didn’t expect to get great services from Jay. He was beyond great and knew his stuff about cars. He was funny and helped Walking in the dealership, we didn’t expect to get great services from Jay. He was beyond great and knew his stuff about cars. He was funny and helped us figure out which car worked out for us. If we were to come back, we would love to have Jay as our guy again! More

New car! I walked into Nissan not sure if I could get approved or not. Everyone here is very friendly and welcoming. Within the first few minutes, Edwin greete I walked into Nissan not sure if I could get approved or not. Everyone here is very friendly and welcoming. Within the first few minutes, Edwin greeted me and my family and asked us what we were interested in. He was very helpful and I was able to find my dream car at an affordable price and I couldn’t be any happier! My family always comes back to purchase a new vehicle and will continue to do so. Thank you Edwin!!!!! More

Thank you My experience here went nice and smooth. Very informative staff and very patient. They listened to what I wanted to work with and helped get me into a My experience here went nice and smooth. Very informative staff and very patient. They listened to what I wanted to work with and helped get me into a vehicle that fits me. More

My experience as a first time buyer As a first time buyer, my experience was smooth and easy. With the help from Mitchelle, I couldn’t be more satisfied with my brand new car. He helped As a first time buyer, my experience was smooth and easy. With the help from Mitchelle, I couldn’t be more satisfied with my brand new car. He helped guide me through every step and made sure I had all the information I needed to know. I walked in there nervous and scared and had no clue what to expect but I’m happy with the outcome and Mitchelle exceeded beyond my expectations. I’m as happy as can be!!!! More

Above and Beyond Mitchelle wasnt kidding when he said he would go to the stars and back for me on my vehicle purchase and he will do the same for any customer. Mitchelle wasnt kidding when he said he would go to the stars and back for me on my vehicle purchase and he will do the same for any customer. More

Pleasantly easy experience After a lunch outing came back into my car and to my unfortunate surprise, my car would not stay on. Fortunately being nearby I limped the car to NISS After a lunch outing came back into my car and to my unfortunate surprise, my car would not stay on. Fortunately being nearby I limped the car to NISSAN of Elk Grove. Mitchelle came outside and asked me what was going on with the car as I was in the parking lot trying to figure out what was going on, he spent about 15-20 minutes trying to help in anyway he could, but the car was just on its last legs. After about 30 minutes of talking to him, He suggested in my situation the new Altima would be my best fit. After a few test drives of 2 different cars, to my surprise that Altima really was everything I was hoping and looking for in a new car. The process was extremely quick and they had the color I wanted in stock. Got approved in seconds, and next thing I knew I had a offer for my old car, got a offer and a final monthly payment and I was set! A hour later I was in doing paperwork and soon as I was done my new car was sitting in the delivery room where Mitchelle helped me setup Bluetooth and answered my 15+ questions. Going on day 4 and I can’t stop looking at my new ride! Thanks Mitchelle Soneja and all the guys and gals that made my Saturday so much better after the fiasco. More

Fascinated and extremely happy Got us a great deal that was on my budget we thank him very much awesome deal excellent service stayed always honest and profesdional. Defently will Got us a great deal that was on my budget we thank him very much awesome deal excellent service stayed always honest and profesdional. Defently will come back not to mention he had our SUV brought from Fresno all the way here to satisfy our needs. More

Great service Everything was just excellent no complaints here If I had to recommend anyone I’ve definitely wanted again no complaints over here Experience was much Everything was just excellent no complaints here If I had to recommend anyone I’ve definitely wanted again no complaints over here Experience was much better than any other places I visited More

Was pleasant, and a wonderful greeting Agent shown me around, he knows exactly what I was looking for, I was impressed of how knowledgeable he was. He was patient with me. Great deal. Agent shown me around, he knows exactly what I was looking for, I was impressed of how knowledgeable he was. He was patient with me. Great deal. More