Nissan of Elk Grove

Estoy muy contenta con el servicio que nos dio Lucy Cortes. Muy amable, exellente y muy profesional . Muy atenta y muy servicial Nos dieron café y snacks. Es el mejor servicio al cliente que e tenido Cortes. Muy amable, exellente y muy profesional . Muy atenta y muy servicial Nos dieron café y snacks. Es el mejor servicio al cliente que e tenido . Muchas gracias Lucy More

Very good service he made us feel very comfortable and, gave us us our options and was very patient. We were pleased with the overall experience. gave us us our options and was very patient. We were pleased with the overall experience. More

Peter was very nice & understanding to what I wanted in a car, & he was generous with the final offers. He answered all of my questions. car, & he was generous with the final offers. He answered all of my questions. More

Gracias Edwin Escamilla, muy efisiente,amable,y sonriente...muy agradesidos con Edwin,habla español...gracias Nissan of Elk Grove💯😍👌🙏👈pueden benir confiados sonriente...muy agradesidos con Edwin,habla español...gracias Nissan of Elk Grove💯😍👌🙏👈pueden benir confiados y preguntar x Edwin Escamilla... More

Great Customer Service On January 20th, I took my 2010 Nissan Altima in to the Nissan of Elk Grove Service Department for a loud engine knock. Jet Wolfe was my Service Ad On January 20th, I took my 2010 Nissan Altima in to the Nissan of Elk Grove Service Department for a loud engine knock. Jet Wolfe was my Service Advisor. He was very knowledgeable, friendly, courteous and helpful. He worked with the mechanics to diagnose the problem, as the knocking was not something that could be pin pointed right away. My husband and I waited most of the day in the waiting room. During that time, Jet provided constant feedback to us on the progress of the diagnosis. As it turned out, my alternator need to be replaced, but the part was not available for a few days. My husband and I returned on Saturday, January 25th and Jet ensured us that my car would be repaired first thing. My residence is 60 miles away and he understood what an inconvenience it was for me to return. Jet provided us with a courtesy shuttle that took us to the IHOP restaurant for breakfast while we waited. My Altima was quickly repaired and we returned home. Unfortunately, during the repair my car was dented. Jet worked with us to have it quickly repaired. We returned today, January 31st. While we waited Jet arranged for us to have a courtesy rental car for a couple of hours. He also gave us spending money for lunch. All of these courtesies were provided because he understood that we were inconvenienced for us to travel such a long distance and the long waiting time we would encounter. Jet is an excellent Service Advisor and one who deserves recognition and should be commended. In the past, we have taken other vehicles in for repairs and all Service Advisors were courteous, friendly and helpful. In general, this dealership has provided quality and courteous service. All employees we encountered were helpful and courteous. This is there culture. More

Bought a new Rogue Made an online appointment with Claudia Ayala after a chat and met her at the dealership the next morning. She was very friendly, already had a car in Made an online appointment with Claudia Ayala after a chat and met her at the dealership the next morning. She was very friendly, already had a car in mind for me due to our conversation. Went through all the normal, test drive etc. and the rest was very stress free!! Claudia did all the imputing of our info for financing so when we got there it was just a review of the deal. This dealership has it together and treats their clients warmly. More

Thomas was fantastic. He emailed me when I had requested a quote on a possible trade in for my truck. With the right timing of the sale on the Sentras he was able to get me in the car I wanted with the mont a quote on a possible trade in for my truck. With the right timing of the sale on the Sentras he was able to get me in the car I wanted with the monthly payments I wanted. More

Vine al Nissan.compre un carro al tima. Esta muy amplio. Me gusto mucho. Primera ves k vengo a Nissan. Me gusto el personal. Muy amable. Trabajan con los clientes te consiguen. Lo k buscas te acomodan tu pa Me gusto mucho. Primera ves k vengo a Nissan. Me gusto el personal. Muy amable. Trabajan con los clientes te consiguen. Lo k buscas te acomodan tu pago a tu comodidad. Yo recomendaría a todas K traten y vengan visiten. Aquí Nissan. No se arrepentirán. More

Edwin is a great salesmen to come to. He really helped my family and I out. Explained everything to us thoroughly & the best part is that he speaks both English and Spanish so he was able to communicate with family and I out. Explained everything to us thoroughly & the best part is that he speaks both English and Spanish so he was able to communicate with my mom & I both! Will definitely be coming back to him with my next purchase & also recommending family and friends to him! Thank you Edwin! More

I was treated with the best care and had a wonderful experience! Rick and his management were incredible and helped me get the car I wanted! This place is great!! experience! Rick and his management were incredible and helped me get the car I wanted! This place is great!! More