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Nissan of Dearborn

Dearborn, MI

4.9
356 Reviews

24501 Michigan Ave

Dearborn, MI

48124

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356 Reviews of Nissan of Dearborn

August 16, 2018

Expensive I never expected I will be so unhappy after getting my new car. 1 hr after getting the car, I found out Tamaroff Nissan southfield is offering $35/mon More

by lost.kutta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amir Al-Homoudi
Aug 31, 2018 -

Nissan of Dearborn responded

Hello, I am sorry to learn of your disappointment with the terms of your purchase and the communication with our Sales team. I take your feedback seriously and would like to speak with you further regarding your experience. At your earliest convenience, please reach out to me. Sincerely, Adam Helberg General Manager ahelberg@allpronissan.com 844-338-0010

August 13, 2018

Don't buy anything from them, ever Worst customer service, blatent lies about condition of used vehicles. Sold me a broken car and won't do anything to fix the issue. Will not return More

by Jon M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terrance Borthwell, Zahraa Amhaz, Chris Dugan, Mike Gurny
Aug 29, 2018 -

Nissan of Dearborn responded

Jon, I am disappointed that your experience with us did not meet your expectations. I take your feedback seriously and would like to speak with you further about your concerns. Please reach out to me by email or phone. Sincerely, Adam Helberg General Manager ahelberg@allpronissan.com 844-338-0010

July 31, 2018

Amazing!!! By far one of the nicest dealerships I have been to on my car search. Everyone was so friendly and I spoke with Erika who was more than willing to a More

by Gbaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika V
Aug 01, 2018 -

Nissan of Dearborn responded

Thank you for taking the time to leave us a superb five-star review. We are ecstatic to learn Erika went above and beyond to assist you in our Service Department. We look forward to continuing to take care of all your auto needs. Let us know if you should need anything.

June 02, 2018

Happy Customer Worked with Z at this dealership she worked very hard to get my deal done how i wanted it done. Very pleased with her professionalism., and her aggres More

by Crane930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
Jun 03, 2018 -

Nissan of Dearborn responded

We're thrilled to learn that Zahraa and the rest of our team worked hard to ensure that you were happy and satisfied. It's great to know that you were pleased with your experience. If we can assist you with anything else, then please let us know. We are always happy to help with your vehicle needs.

May 29, 2018

Highly Recommend Amir A! I bought a Jeep Wrangler from Amir A and everything went very smoothly! In fact I found the car online and Amir sent me even more current pictures (i More

by Chuck123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amir Al-Homoudi
May 27, 2018

Professional and excellent customer service I recently leased a 2018 Rogue from Nissan Dearborn. It was a pleasure to have Belal as my sales representative. He was very helpful, professional and More

by Mehdi hage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal
May 29, 2018 -

Nissan of Dearborn responded

Mehdi, thank you so much for the great review! We are happy to learn you received stellar service from Belal! It was a pleasure doing business with you. Congratulations on your new 2018 Rogue!

May 16, 2018

Awesome Service and Follow-up! We recently purchased a used 2017 Chrysler 300 C AWD car from All Pro Nissan of Dearborn. We found the car on their website and decided to call before More

by Norma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zahraa Amhaz
May 17, 2018 -

Nissan of Dearborn responded

Hi Norma, Congratulations on your new vehicle! Thanks for sharing your experience with Zahraa. We are delighted to learn of your satisfaction and we appreciate the recognition! Please come again if we can ever assist you with anything else.

April 23, 2018

Excellent service, no pressure Jim Khoury gave the timing and insights required for me to take the best decision I was looking for. Taking the extra length picking me up and delive More

by MIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Khoury, Chris Dugan, Mike Gurny
Apr 24, 2018 -

Nissan of Dearborn responded

Thank you for your outstanding five-star review. We are ecstatic to hear Chris, Mike, and Jim was there to assist you in the process. We hope you continue to love your brand new ride. We'd love to see you again soon.

April 13, 2018

BEST DEALERSHIP ,SALESPERSON, MANAGEMENT, BEST DEALERSHIP ,SALESPERSON, MANAGEMENT, SERVICE, CAR BUYING PROCESS "EVER!!!!!" Out of the three previous dealerships I've visited More

by verrita lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esam Nemer, Amir Al-Homoudi, Matthew Kuula, Chris Dugan
Apr 14, 2018 -

Nissan of Dearborn responded

Verrita, thank you for the glowing five-star review! Congratulations on your new Pathfinder! We are thrilled you chose us as your dealership, and that Esam and the team gave you an outstanding experience from start to finish. We appreciate your time and business, and look forward to your future visits!

April 11, 2018

Sales Flat out lied to by the sales associate. Visit was centered around over mileage forgiveness which he said he would do. Later received an over mileag More

by Sarducci
Recommend Dealer
No
Employees Worked With
“Billy”, Terrance Borthwell
Apr 27, 2018 -

Nissan of Dearborn responded

Hello, I regret if you feel in any way misled after your interaction with us about our policies for mileage overages. That was not our intention and I would appreciate the chance to get more of your feedback on your experience. Your detailed feedback will help ensure that any potential miscommunication about this topic does not happen again. If you are willing, you can contact me by email or phone. Thank you for your time and I hope to speak with you soon. Best, Adam Helberg General Manager ahelberg@allpronissan.com 844-338-0010

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