Nissan of Dearborn

My used car purchase was nice but could have been better Vechicle was presented at very good condition and clean.staffs were good and helpful in my vehicle search. Communication during price negotiations co Vechicle was presented at very good condition and clean.staffs were good and helpful in my vehicle search. Communication during price negotiations could have been little better and bit more transparent upfront to avoid last minute price changes. They could have provided some additional benefits to customers like first service free(oil& filter) like other dealership to enhance customer satisfaction.in my case they didn’t provide it but for my another friend they gave him.They need to be bit consistent for all customers. More

Get a new lease Great service. My lease was going to expire in two weeks and I came in looking for a good deal. There wasn’t one available but a few days later I get Great service. My lease was going to expire in two weeks and I came in looking for a good deal. There wasn’t one available but a few days later I get a call saying they have a great deal on a car I liked More

Ease of making an Appointment I was able to get an appointment the same day for an oil change. The wait for the oil change was less than 50 minutes. I was able to get an appointment the same day for an oil change. The wait for the oil change was less than 50 minutes. More

Got a good salesman We leased our 2017 Nissan from here, with a good salesperson Amir Al Homoudi, we leased another Nissan 2019 from here, he is the very best, efficient We leased our 2017 Nissan from here, with a good salesperson Amir Al Homoudi, we leased another Nissan 2019 from here, he is the very best, efficient and always available when needed More

Helpful, courteous, professional Informative and helpful with questions. Patient with me the customer. Work done in a timely manner and executed with excellence. Always makes me feel Informative and helpful with questions. Patient with me the customer. Work done in a timely manner and executed with excellence. Always makes me feel welcome at the dealership More

Service Experience at Dearborn Nissan was excellent. Service manager Justin treated me with respect and answered all my questions. I was greeted by dealership Experience at Dearborn Nissan was excellent. Service manager Justin treated me with respect and answered all my questions. I was greeted by dealership manager Chris to sure my vehicle concerns were answered. More

Good attitudes, promises kept but car poorly prepared This CPO car had a reasonable asking price, drove well and had a set of new tires. There was some minor sheet metal damage near a rear wheel well and This CPO car had a reasonable asking price, drove well and had a set of new tires. There was some minor sheet metal damage near a rear wheel well and various rub marks, scratches and dings that we wanted repaired. We also asked for a couple of accessories thrown in and that the interior be detailed, as it was visibly filthy. We gave them a week to accomplish all this and were informed that all was in order for our appointment time. After signing papers there was an unexplained delay "getting the car ready", which apparently resulted from the detailer arriving to work an hour after our appointment. The sheet metal and bumper cover repairs (by an outside body shop) had been excellently done. Other scratches and rub marks were left untouched and the interior remained filthy, with multiple air fresheners tossed under seats. The windshield and outside mirrors were actually messier than before. After I returned home and started cleaning things, I had difficulty opening the hood, found everything under a layer of dust and that the washer bottle was empty. After detailing the car myself, I've got myself a nice car but I would have expected it to be prepped before putting it on the lot (particularly when listed as CPO). More

Good visit Not bad but the manager for the used car are very hard To deal with But the employee for nissan are very friendly and u can work with them If u a Not bad but the manager for the used car are very hard To deal with But the employee for nissan are very friendly and u can work with them If u a buyer u have to give some discount some times Not the pedget More

Awesome service - friendly knowledgeable team My husband and I have been going to this dealership for years- they have taken such great care of us. They bend over backwards for their customers. We My husband and I have been going to this dealership for years- they have taken such great care of us. They bend over backwards for their customers. We pass a lot of other dealerships to get to them and are always beyond happy with our car buying and service visits. More

Great Sales Experience! My salesperson was very friendly and helpful. He worked out a fair price for the vehicle I wanted to purchase. He was also very prompt with getting ba My salesperson was very friendly and helpful. He worked out a fair price for the vehicle I wanted to purchase. He was also very prompt with getting back with me when I had questions or concerns. The dealership was very clean and attractive with a modern look. More