Nissan of Dearborn

Awesome Service and Follow-up! We recently purchased a used 2017 Chrysler 300 C AWD car from All Pro Nissan of Dearborn. We found the car on their website and decided to call before We recently purchased a used 2017 Chrysler 300 C AWD car from All Pro Nissan of Dearborn. We found the car on their website and decided to call before driving over an hour to the the dealership for a test drive. We spoke with Zahraa, known as “Z” who was very knowledgeable and professional. We decided to drive to the dealership to test drive the car and she was a pleasure to work with and made the whole process very easy! We purchased our dream car at a fair price! Zahraa has kept in touch since the purchase to see if we had any questions and make sure we were happy with our, new-to-us car. We thought that was awesome service! If you need a car, give Zahraa a call at All Pro Nissan of Dearborn - you’ll be happy you did! More

Excellent service, no pressure Jim Khoury gave the timing and insights required for me to take the best decision I was looking for. Taking the extra length picking me up and delive Jim Khoury gave the timing and insights required for me to take the best decision I was looking for. Taking the extra length picking me up and delivering the car in front of my office. Thanks much for an excellent service. More

BEST DEALERSHIP ,SALESPERSON, MANAGEMENT, BEST DEALERSHIP ,SALESPERSON, MANAGEMENT, SERVICE, CAR BUYING PROCESS "EVER!!!!!" Out of the three previous dealerships I've visited BEST DEALERSHIP ,SALESPERSON, MANAGEMENT, SERVICE, CAR BUYING PROCESS "EVER!!!!!" Out of the three previous dealerships I've visited, this one knocked it out of the park and scored a home run! Esam Nemer had sealed the deal within the first 10 minutes of entering the dealership. My Fiance and I were greeted by Esam upon entering the dealership, I immediately saw the Pathfinder I wanted in the color I wanted and we told Esam what we were working with, and if he could do the deal for our price out the door, it was a done deal. We did the paperwork, talked to Finance Manager Chris Dugan (who kept us laughing while we signed the papers), and Esam had the car driven off the showroom floor and washed and buffed. Esam also gave us an overview of the car, switched our plates and let us leave our original Pathtinder on the lot while we took the new Pathfinder out for a drive. We also met Matthew Kuula who also extended his availability to us when ever we had any questions. Esam Nemer deserves more than a 5 star rating. I can't say enough about All Pro Nissan. Everyone at this dealership was professional yet very personable. I've been recomending All Pro and Esam to everyone who has stopped me and commented on my Pathfinder and where I got it. When we want another Pathfinder, we'll definitely be back, Esam! More

Sales Flat out lied to by the sales associate. Visit was centered around over mileage forgiveness which he said he would do. Later received an over mileag Flat out lied to by the sales associate. Visit was centered around over mileage forgiveness which he said he would do. Later received an over mileage bill from NMAC. Salesman totally denied saying anything about it. Even had his boss call us back, and he basically called us liars and backed his salesman. He finally conceded that there might have been a “miscommunication.” Shameful, shameless liars. More

Location is excellent I always deal with Zahraa She is one of the best sales helpful try to do discounts for customers I strongly recommend it for anybody , she is a p I always deal with Zahraa She is one of the best sales helpful try to do discounts for customers I strongly recommend it for anybody , she is a professional I wish the best for her More

It was a good experience I leased a car recently from All Pro Nissan and my sales contact at the dealership was Zaahra. It was a very good experience and Especially Zaahra was I leased a car recently from All Pro Nissan and my sales contact at the dealership was Zaahra. It was a very good experience and Especially Zaahra was very friendly helpful and informative. She was patient with the options I was looking for and offered the best deals going on at the dealership. I have been to atleast 6-7 different dealerships around and my experiences with the sales contacts at other dealerships have not been that great. I would definitely recommend All Pro Nissan as a dealership and Zaahra as a sales contact for leasing or buying a car. Good Job Zaahra. Thanks a lot. Appreciate your help and guidance. Hope to see you again for my next 7 seater interest. More

Outstanding sales person Bilal El Rida is an outstanding sales person. He is friendly, energetic, respectful, and extremely efficient. He sincerely tried to secure the best de Bilal El Rida is an outstanding sales person. He is friendly, energetic, respectful, and extremely efficient. He sincerely tried to secure the best deal on a car lease and streamlined the process efficiently. Very pleasant individual to work with and is definitely an asset to the dealership. More

Best deals and Customer service! Zahraa made it easy for me to buy a new car. I’ve been looking around for the right car and price for months until I met her. She went above and beyon Zahraa made it easy for me to buy a new car. I’ve been looking around for the right car and price for months until I met her. She went above and beyond to get me the best deal! I highly recommend her. Outstanding customer service! She’s friendly, professional, courteous, and patient! I’m so glad All Pro Nissan has an employee like Zahraa. My friend is also getting a car from her. Thank you for everything, I’ll def be referring more family and friends! More

Great deals, and better service! The dealership is wonderful, and I actually had a previous lease from a different sales person. When it came time to return that lease I found out my The dealership is wonderful, and I actually had a previous lease from a different sales person. When it came time to return that lease I found out my previous salesperson had left and I was referred to Z by Chris Dugan in management. Z is one of the nicest people I have ever worked with at a dealership and after both working in one myself, and stopping at about 500 in the past month that is saying something. She always went above and beyond to help make sure that I got anything I wanted in the car buying process, even offering to get me and my family anything from the customer lounge, like coffee or water, just to save us the short walk. Between her, Chris, and Mike we were able to find the perfect vehicle, trim level, mileage, and monthly payment to get me out of my old lease and into a new one. The only issue I have about how quick the process was, is that I enjoyed my time talking with Z and didnt want to leave once paperwork was signed, although I would gladly seek her out for a conversation any time I find myself back at the dealership. And to further sum upo how far above and beyond Z went to help make sure I got the vehicle I wanted, when I wanted it, I asked her around 8:30PM when she was scheduled to leave and she let me know she was meant to leave at 6, and even had an hour to travel in inclement weather, but she still stayed and didn't even mention her own situation until I asked. Wonderful person, wonderful salesperson, wonderful dealership. I definitely can't see myself wanting to work through anyone other than Z for any future deals I want to work out at All Pro. More

Great customer service and all-star employee I came into today to get my air duct replaced in my Nissan Sentra. Throughout my time there, Trisha Wais, the customer loyalty manager, treated me wit I came into today to get my air duct replaced in my Nissan Sentra. Throughout my time there, Trisha Wais, the customer loyalty manager, treated me with kindness and respect. She was in a positive mood and radiated friendliness throughout my interactions with her. Her treatment of me and her genuine spirt demonstrates that she realizes that she recognizes how imperative it is for her to foster good relationships with the customer. I hope she is well appreciated by her supervisor and coworkers. Next time I need to schedule maintenance I will do my best to reach out to her because I know she’ll be attentive to my needs and brighten my day. More