
Nissan of Cool Springs
Franklin, TN
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2,109 Reviews of Nissan of Cool Springs
I had a very good experience at Cool Springs Nissan - the only problem was a delay in the financial transaction piece at the end (this was due to one person being out due to a death in the family). only problem was a delay in the financial transaction piece at the end (this was due to one person being out due to a death in the family). More
I recieved professional service an assistance in buying my new nissan. The experience was pleasant an the friendly atmosphere made the experence pleasant an they worked within my timeframe to get everythin my new nissan. The experience was pleasant an the friendly atmosphere made the experence pleasant an they worked within my timeframe to get everything finished. I would recomend this dealership to anyone in the market for a nissan that wants a good experience in buying a new car with a knowledgeable staff that will work with whatever you need to get you rolling. More
I contacted Michael online about a few vehicles I had been looking at. He was friendly from the beginning, answering all questions & was extremely attentive. I filled out my financing information online been looking at. He was friendly from the beginning, answering all questions & was extremely attentive. I filled out my financing information online & went down to see him & the vehicle several days later. He was friendly, courteous & knowledgable. After going over everything, I took a test drive. Liking the vehicle, we began the process of me buying the vehicle. Michael was friendly, courteous & inviting to my family & I. I felt no pressure whatsoever while making my decision. He answered all questions & was very informative. He went above & beyond throughout the process & I am appreciative for all of his assistance. More
I thourghly enjoyed working with Maria Jones. She was I thourghly enjoyed working with Maria Jones. She was very persistant in finding me the car I wanted. The best part is Maria was not pushy and work I thourghly enjoyed working with Maria Jones. She was very persistant in finding me the car I wanted. The best part is Maria was not pushy and worked with my work schedule. I told her what I was looking for and the price range which I wanted my payment to be within with what I had to pay down. All of this took several weeks to complete and Maria was pleasant and very hepful throughout the whole pocess. When I came in last saturday on March 17,2012 everything was set up. There were no suprises. The car was exactly what I wanted and the payments and price was worked out prior to my getting there. All I had to do was test drive the car and be sure it was what I wanted. I think you have a jewel having Maria as an employee she does her work very well. Gloria Sandra Brown More
I was very pleased that Pat Pointer understood up front that I was serious about purchasing a new Murrano and was looking for a terrific deal. I felt that Pat and the staff at Cool Springs Nissan went abo that I was serious about purchasing a new Murrano and was looking for a terrific deal. I felt that Pat and the staff at Cool Springs Nissan went above and beyond to have me as their customer. More
This was my best car purchasing experience ever. Pricing was excellent on the Titan and all questions about the vehicle were answered in a knowledgable and timely fashion. Maria, her sales manager, and cre was excellent on the Titan and all questions about the vehicle were answered in a knowledgable and timely fashion. Maria, her sales manager, and credit manager were very helpful in my decision process. I had already decided prior to my visit to purchase a Toyota Tundra but, after my visit with Maria she convinced me I could purchase much more vehicle for my money with Nissan. I am extremely happy with the vehicle and will definately buy another vehicle from Cool Springs Nissan. More
After searching for months, I found this dealership where I looked forward to dealing on the purchase of an automobile. The information was accurate and the price was the price I had found on the web. Discu I looked forward to dealing on the purchase of an automobile. The information was accurate and the price was the price I had found on the web. Discussion was straightforward and the many legal logjams were resolved the same day that my son (the actual purchaser) decided on the purchase. We were not told what we should buy or how much we should pay. The dealership is customer oriented; I have had ample opportunities to speak about my experience and to caution potential purchases of a Nissan product not to stop shopping until after they have spoke to a Nissan at Cool Springs representative. More
I was very pleased with the service that I received at Nissan of Coolsprings. My dealer, Michael Brown was very helpful and insightful and took care of making sure we made the right choice for our needs. Nissan of Coolsprings. My dealer, Michael Brown was very helpful and insightful and took care of making sure we made the right choice for our needs. All of the other staff that I worked with was equally helpful. I really enjoyed my experience and will most definitely visit Nissan of Coolsprings again in the future. I would also highly recommend Michael Brown for my friends and family car purchasing needs as well. Thanks so much for your excellent service. More
I highly recommend Greg Smith at Nissan of Cool Springs for those in the market for a new car. While I have always hated the pressure and disingenuineness of auto sales, Greg Smith was truly likeable and for those in the market for a new car. While I have always hated the pressure and disingenuineness of auto sales, Greg Smith was truly likeable and honored my request to wait to talk about money until I asked him to do so. The process of getting a written response to my offer went quickly, which was a big improvement over my previous experiences of being asked to wait extensively for answers. He has been eager to make certain I am satisfied with the purchase of my Rogue, even after the sale was final. I will certainly give his name to friends who need a new vehicle. J. Daniel More
It's a big decision to buy a car and most dealerships and dealers make you feel pressured. Greg Smith was a a pleasure to work with. He was very informative about the Nissan products. I would definitely recc dealers make you feel pressured. Greg Smith was a a pleasure to work with. He was very informative about the Nissan products. I would definitely reccommend him to anyone who wants the car buying experience to be a great one. I will be passing his name along to anyone I know in the market. More