
Nissan of Cool Springs
Franklin, TN
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2,109 Reviews of Nissan of Cool Springs
After having some unpleasant experiences in the past with car dealerships, I was pleasantly surprised to meet Greg Smith. He was quick to offer his services and very friendly right away. He truly made the ca car dealerships, I was pleasantly surprised to meet Greg Smith. He was quick to offer his services and very friendly right away. He truly made the car buying experience a positive one. I knew that I was interested in purchasing a Juke, but did not know much about them. He took me to look at one and started explaining all the different features. He was very thorough, but explained things in a way that was easy for me to understand. As I took the car for a test drive, he continued to explain the different features and was patient with me while I figured everything out. After returning to the dealership and starting paper work, he walked me through the entire process and made it as easy as possible. I ended the day with a beautiful new car and a positive experience. Greg made the whole day enjoyable and as stress free as possible. I would recommend Greg and the Nissan of Cool Springs dealership to any of my friends or family interested in purchasing a new car. More
My experience at Nissan of Cool Springs was great Mr. Brown was very helpful with the purchase of my Armada. I enjoyed talking to him just in general. He made the whole process so easy to deal with. I ap Brown was very helpful with the purchase of my Armada. I enjoyed talking to him just in general. He made the whole process so easy to deal with. I appreciate everything he did. More
Everyone was very friendly and helpful. they worked with me to get a car that i wanted on the lot that day. billy especially was efficient at quickly explaining the finance options. ralph was level and calm me to get a car that i wanted on the lot that day. billy especially was efficient at quickly explaining the finance options. ralph was level and calm and worked through any situation that we ran into. josh saw that everything came together. More
Never have a met a Gentleman more accomodateing and sincere than Mr White. He strived and succeeded to make the very very traumatic chore of purchasing a new vehicle quite rewarding and pleasurable. sincere than Mr White. He strived and succeeded to make the very very traumatic chore of purchasing a new vehicle quite rewarding and pleasurable. His knowledge of the product line and difficulties of working thru the Infrastructure disarray of the dealership expemplified his friendlness and desire to please the customer. The sensitivity that Mr. White displayed when I shared the issues of my purchasing the vehicle and the timeline needed was extraordinary. Your Dealership has a winner!!!!!!!.. More
Great car buying experience! Kyle has a wonderful personality! We absolutely love our new Maxima!! We have never bought a Nissan before, but will again after this one! personality! We absolutely love our new Maxima!! We have never bought a Nissan before, but will again after this one! More
It has taken me a while to post this rating due to my own procrastination. However, I think I can give more feedback since I have now worked with both the sales and service department (yes, it has been so lo procrastination. However, I think I can give more feedback since I have now worked with both the sales and service department (yes, it has been so long I have already had my oil changed!). My husband and I had a great all around experience. Paul was great! He was very personable and trust-worthy. I continue to have a positive experience with this dealership and recommend them to anyone in the market for a vehicle. Ask for Paul, he is awesome! Thanks from the Martin family! More
Wonderful experience at Nisson of Cool Springs. After having several bad experiences from other dealerships when I was looking at cars with my son, we went to Nissan of Cool Springs. This dealership was having several bad experiences from other dealerships when I was looking at cars with my son, we went to Nissan of Cool Springs. This dealership was great! My son purchased a 2012 Altima from Ronnie Adams. Ronnie was friendly, informative and not pushy. A few weeks later, I decided to purchase a new Murano and there was no question where I would go. I called Ronnie Adams and told him exactly what I wanted. He was ready for me when I arrived and did everything he could to make sure the deal went smooth with no hassles. I would definitely recommend Nissan of Cool Springs and Ronnie Adams. More
I could not have had a better experience. We called ahead and they were waiting on us when we arrived. I had been looking for several months before and knew exactly what I wanted. Greg pulled it around and and they were waiting on us when we arrived. I had been looking for several months before and knew exactly what I wanted. Greg pulled it around and gave me a tour of the vehicle which showed me options I was unaware it had. He was super friendly and very efficient. After a small time discussing price, we were able to come to a extremely reasonable deal. Everything after that was painless and easy. I think I was there for a total of 3 hours and I felt comfortable the entire time. I will absolutely recommend Greg, Chris, and Nissan Cool Springs to others and I will more than likely go back for another purchase. More
Communication relating to the recall on the Juke was not timly which delayed my delivery. i understand there are recalls outside of the control of the dealership but aknowledging the recall quickly did not timly which delayed my delivery. i understand there are recalls outside of the control of the dealership but aknowledging the recall quickly did not occur. More