Nissan of Cool Springs

I had a great xperience buying my new 2013 Rogue. The car I wanted was not available, so the dealer located it in KY and had it sent down. I got a great value for my trade-in and was pleased with my payment. I wanted was not available, so the dealer located it in KY and had it sent down. I got a great value for my trade-in and was pleased with my payment. The sales and finance team I worked with were great. More

I had a wonderful experience at the Nissan of Cool Springs!!! I really was looking for a particular model of car and was able to get exactly what I wanted. The staff I encountered was not pushy but we Springs!!! I really was looking for a particular model of car and was able to get exactly what I wanted. The staff I encountered was not pushy but were nice and really had great incentives to offer. It was awesome to get exactly only what I wanted without pressure! More

Mack was a HUGE help to us in buying a NV Passenger Van for our family. Being out of state, we spoke by phone, text, and email to nail down the details of what we wanted and what he had to offer. Mack wa for our family. Being out of state, we spoke by phone, text, and email to nail down the details of what we wanted and what he had to offer. Mack was straight-forward and kind and accommodating. I will definitely suggest Cool Springs Nissan and Mack Allen to anyone I know that is looking for a large vehicle for their family. Thanks, Mack! More

I felt like this dealer wanted to help at first but after they saw my credit score and they werent going to make any money on the deal thye backed off. Quit returning my calls.... The usual. I felt like I wa they saw my credit score and they werent going to make any money on the deal thye backed off. Quit returning my calls.... The usual. I felt like I was lied to because two days ago I was told and amount to put down and the payment would be exactly where I needed it to be. Then I was told I was approved then I was told I wasn't approved. I felt like this place didn't handle the deal because they would have not made any money on it. Where is the compassion and the helping someone out mentality. I wasn't asking for a free car. I just needed the car to be worth it. I felt like I was given the run around. I was really diappointed. I hope this type of attitude gets reprimanded. The fact that a person has poor credit shouldn't be grounds for them to just be written off like dealerships tend to do. I wish I would have been told up front they couldn't help me instead of waiting 4 days. More

Kyle was very helpful and very informative. He was able to answer all my questions. He worked with me to help me get the payments acceptable to both Nissan and myself. to answer all my questions. He worked with me to help me get the payments acceptable to both Nissan and myself. More

I had a truly awesome experience buying my 2009 Altima 2.5 SL. It was very fluid and simple. The fastest by far of any car buying experience I've ever had. Michael was very nice, friendly and direct. I to 2.5 SL. It was very fluid and simple. The fastest by far of any car buying experience I've ever had. Michael was very nice, friendly and direct. I told him exactly what I wanted and he definitely delivered. I was dreading buying a new car b/c my Altima I'd just bought 6 months ago was totaled and I really didn't want to go through the long looking process again. Billy made financing and paperwork easy and I drove away w/an Altima just as great as my previous one. These guys were great! More

Ralph Matchok was great to work with. He was patient, very thorough in his explanations throughout the process and was never pushy or rushed. It was the easiest car buying experience with a dealer that I very thorough in his explanations throughout the process and was never pushy or rushed. It was the easiest car buying experience with a dealer that I have had. Ifelt we were treated fairly and that our trade-in was valued properly. Thank you Ralph and Nissan of Cool Springs. More

I was given such a warm and friendly welcome by David Vandiver. As the process moved along in purchasing a car, he wanted to be sure that I looked at the cars I was most interested in. I test drove two Vandiver. As the process moved along in purchasing a car, he wanted to be sure that I looked at the cars I was most interested in. I test drove two cars and ended up leasing a Juke which I just love. He answered all of my questions, introduced me to staff that I would work with through the process as well as showing me the service department and introducing me to personnel there. He and Chris worked very hard for me to get a deal that worked for my budget. I would recommend Nissan of Cool Springs to anyone who wanted a new car and would direct them to David. More

Everything was great! I would definitely recommend cool springs Nissan to anybody looking for a new car. The staff was very professional and the service was second to none. Very happy customer. springs Nissan to anybody looking for a new car. The staff was very professional and the service was second to none. Very happy customer. More

My husband and I have been members of the Nissan family for over 30 years and have dealt with a few Nissan dealers. Josh and Ralph promised an exceptional experience with Nissan of Cool Springs and they d for over 30 years and have dealt with a few Nissan dealers. Josh and Ralph promised an exceptional experience with Nissan of Cool Springs and they delivered! Ralph did an outstanding job of matching our needs with the perfect car. He was professional, patient and was able to answer all of our questions. We would highly recommend Ralph and Nissan of Cool Springs to anyone looking to purchase a new vehicle. More