
Nissan of Cool Springs
Franklin, TN
Filter Reviews by Keyword
By Type
2,109 Reviews of Nissan of Cool Springs
We were initially very anxious and apprehensive about trading our car and buying a new one. We quickly realized that the Nissan Altima was a quality car and that our sales person, Ralph, is someone we c trading our car and buying a new one. We quickly realized that the Nissan Altima was a quality car and that our sales person, Ralph, is someone we could trust. He was very professional without being pushy and did an excellent job expaining the functions and features or our new car. Our Nissan experience far exceeded our expectations. Thanks to Ralph, Josh and Donnie for making this car buying experience such a pleasant one. We will be happy to recommend your dealership to our friends and family. Sincerely, Jim and Carol Ann Shull More
Kyle made my car buying experiacnce very easy, comfortable, honest. For the first time I left a dealership not feeling like I was just ripped off, swindled, or lied too. My family and I will be comfortable, honest. For the first time I left a dealership not feeling like I was just ripped off, swindled, or lied too. My family and I will be going back to nissian of cool springs for future car purchases.. More
Very positive experience at Nissan Cool Springs. Prompt response to quote requests with honest, workable numbers. Would recommended Doug and Ron to friends for contact persons at Nissan. response to quote requests with honest, workable numbers. Would recommended Doug and Ron to friends for contact persons at Nissan. More
Our experience with the good folks at Nissan of Cool Springs was excellent. Doug Hammond and the rest of the staff were very helpful and immediately understood what our needs were in a car. When it's ti Springs was excellent. Doug Hammond and the rest of the staff were very helpful and immediately understood what our needs were in a car. When it's time to purchase our next vehicle Nissan of Cool Springs will definitely be our first choice! More
Nissan of Cool Springs was the perfect place to purchase my very first car! They made me feel welcome and comfortable as well as worked within my budget to get me the car I wanted! I am a very satisfied cus my very first car! They made me feel welcome and comfortable as well as worked within my budget to get me the car I wanted! I am a very satisfied customer! Thanks! More
Such a great experience buying my first new car; Kyle was great! When I originally came in, Kyle knew I was looking at a Black Rogue, but I saw the 2013 Sentra in the show room, and asked to drive that; I di great! When I originally came in, Kyle knew I was looking at a Black Rogue, but I saw the 2013 Sentra in the show room, and asked to drive that; I didn't love it. Then I sat in the Altima, asked to test drive that, from the second I got behind the wheel, I knew that had to be my car! Unlike the sales person I talked to at the Nissan dealership in Gallatin, Kyle was more than helpful when it came to seeing different cars, and letting me know what my options were. I am so glad I got the original call from Michael Brown welcoming me to the Cool Springs dealership after I had gotten sponsored for the VPP discount. The other Nissan dealer I went to didn't seem as excited when I told them I was eligible for that. It is so great to see a car company whose employees are so eager to share the dependability, and quality of their product. I talked to quite a few sales people there, and they were all genuinely passionate about their job, and the product they sell. I was convinced I wanted a black cross over with black leather interior, and I drove off the lot in a pearl white sedan with beige, soon to be leather interior. I pulled a complete 180 on Kyle, but he let me see what I wanted to see! Josh Miller also helped in making sure that I am completely satisfied with my new car. Thanks for an awesome, stress free buying experience, you have a great team. More
It is hard to convey in writing how happy I am with my new Sentra!!!! You need to be able to see my smile!! I dealt with Paul Stamatis and Steve Bubel...they were so helpful and professional as well as k new Sentra!!!! You need to be able to see my smile!! I dealt with Paul Stamatis and Steve Bubel...they were so helpful and professional as well as knowledgeable of their vehicles... My father had been a car dealer for 50+ years, so buying a vehicle from someone else was hard..but Paul and Steve put me at ease and walked me through the entire process. They were understanding of my feelings and apprehensions. So far, in two days, I have recommended Paul and Steve to eight (8) people! I believe the price I paid was more than fair, and I received a much better finance rate from Nissan than from the credit union where my previous vehicle was. I would have never believed that buying a new vehicle could go soo smoothly...I am soo looking forward to enjoying this new car for years!!! PAUL, STEVE, AND NISSAN OF COOL SPRINGS ROCK!!! Bambi Goodwin, Murfreesboro, TN More
Our experience at your Cool Springs Dealership was made simple and easy with the caring help of Kyle Weihe, your sales manager Josh Miller and your accountant Chris. They made us feel as though they genuin simple and easy with the caring help of Kyle Weihe, your sales manager Josh Miller and your accountant Chris. They made us feel as though they genuinely wanted to treat us fairly and make it a positive situation. Kyle took quite a bit of time helping us with our car phone which we never could fully understand with our last Murano. He certainly has patience. We felt so good about the entire process that we suggested to our daughter that she might want to trade in her car as well and she did. She was very pleased as well with the entire process. Kyle and Josh were there for her ready to simplify matters and answer any questions. The important thing was that never once did my husband and I, nor our daughter feel pressured. Purchasing a car is something my husband and I have never looked forward to. That opinion has changed. I can say that "everyone" we met was professional in their demeanor. My husband and I look forward to returning for our second car. I can honestly say that I left feeling as though Josh and Kyle were family. Diana and Tony Lopez More
Michael was wonderful to work with and he made our experience of leasing our new Leaf enjoyable and easy! We would recommend Michael and Nissan to anyone! experience of leasing our new Leaf enjoyable and easy! We would recommend Michael and Nissan to anyone! More
Buying a car is not what i look forward to, I had rather do anything else. I talked to Doug on the phone and he seemed like a guy that cared but wasnt pushy so I decided to come in and talk to him. I was do anything else. I talked to Doug on the phone and he seemed like a guy that cared but wasnt pushy so I decided to come in and talk to him. I was pleased with the way him and others dealt with my needs. The price was fair, Doug was fair and thats really all you can ask for. More