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Nissan of Cool Springs
Franklin, TN
2,105 Reviews
Our Purpose
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,105 reviews
February 13, 2025
Brought my Ariya in for recall repairs. Nicholas was so kind and proactive. My daughter picked me up in her Nissan and he saw there was an issue and got it in to be fixed right away. Now bo Nicholas was so kind and proactive. My daughter picked me up in her Nissan and he saw there was an issue and got it in to be fixed right away. Now both of my cars are safe :) More
by Srjaeger
Employees Worked With
February 13, 2025
I go out of my way to go see Nicholas and Cole Springs Nissan. They are always on point… Don’t oversell, fix what needs to get fixed and have the best service! I know my Nissan Rogue is well taken care of Nissan. They are always on point… Don’t oversell, fix what needs to get fixed and have the best service! I know my Nissan Rogue is well taken care of! More
by Becca C
February 13, 2025
Cade was excellent! My daughter was purchasing her 1st car and he found us the one she wanted. I think she is driving a nicer car than me now. Would buy from him again i My daughter was purchasing her 1st car and he found us the one she wanted. I think she is driving a nicer car than me now. Would buy from him again in a heartbeat. More
by Naenae
February 13, 2025
The team there is always attentive to concerns and desires for my vehicle and remains in clear communication through the entire visit. desires for my vehicle and remains in clear communication through the entire visit. More
by JB
Employees Worked With
February 12, 2025
Cade is an excellent rep for Nissan. He mad me feel like I was his most important client throughout the leasing process. I really appreciated the no pressure approach. Cade thoroughly He mad me feel like I was his most important client throughout the leasing process. I really appreciated the no pressure approach. Cade thoroughly explained all the car’s features and the leasing details. Came away extremely satisfied with the car and the deal. Would definitely recommend asking for Cade if you find yourself at Nissan Cool Springs. More
by mcairnes
February 08, 2025
I recently bought my third vehicle from Nissan of Cool Springs. Their sales and service teams are outstanding! E Price took the time to go over all the features of my new Armada and made sure I was comfor Springs. Their sales and service teams are outstanding! E Price took the time to go over all the features of my new Armada and made sure I was comfortable before leaving the lot. I highly recommend paying them a visit if you are in the market for a new vehicle. More
by Courtney B.
February 08, 2025
Excellent experience. Transaction was smooth and fast. Cade. Was very helpful explaining the vehicle and process. Transaction was smooth and fast. Cade. Was very helpful explaining the vehicle and process. More
by casper.kiser
February 08, 2025
Actually surprised we had fun today! Cade made it a great experience. Highly recommend when buying your next vehicle! Cade made it a great experience. Highly recommend when buying your next vehicle! More
by Skiser
February 08, 2025
Miranda went above and beyond to take care of our vehicle. Her care and focus on service was outstanding. I’ll definitely take all of our cars here in the future. vehicle. Her care and focus on service was outstanding. I’ll definitely take all of our cars here in the future. More
by Rob H.
Employees Worked With
February 06, 2025
Awesome service really enjoyed Miranda will come again and again I bought many cars here. and again I bought many cars here. More
by Alanleestephens
Employees Worked With
