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Nissan of Cool Springs

Franklin, TN

4.7
2,053 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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212 Comtide Court

Franklin, TN

37067

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Showing 2,053 reviews

October 25, 2011

Nissan of Cool Springs has been BY FAR the BEST Nissan dealership I have EVER been to. Aside from the beautiful, well kept facilities, the service outstanding with friendly employees. I would recommend th More

by alexhoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.J. Moore
October 25, 2011

The service was great. I got there 20 minutes before they closed and they still helped me out, and I didn't have to wait long at all. After they took care of my car they drove it through their car wash for m More

by rachel12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Moore (J.J. Moore) [Express Service Advisor]
October 23, 2011

I was very pleased with my experience at Nissan. I felt Stew especially looked out for benefit and was precise and quick in finding what I was looking for. I give him an excellent rating because of the ab More

by mary ruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stew and Rich
October 22, 2011

Justin was very informative and helpful with my service and I would recommend Nissan Of Cool Springs to friends and relatives. Thanks for doing a good job. More

by jokertozer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Moore
October 18, 2011

I loved Terry's ability to provide excellent Customer Service. He was very good at getting back to me if I had a question! Great Job Terry! More

by dadell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cross
October 18, 2011

Michael was totally professional. We got off to a rough start with the sales manager, but overall, it worked out. I still have a couple of issues with the condition of the car as it was delivered from the More

by mikebuckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Michael Brown
October 17, 2011

I've probably purchased 18-20 vehicles in my life and my recent experience purchasing at Nissan of Cool Springs had to be the most pleasant car buying experience yet. The dealership is honest, direct, and More

by calioch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Matchok
October 10, 2011

Very pleased with sales agent expertise, professionalism and overall treatment. Doing business was easy and a very pleasant experience. M Blackford, satisfied customer. Looking forward to purchasing anoth More

by Milton Blackford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
October 07, 2011

My experience with Nissan of Cool Springs was the best that I've had with a dealership in a long time. I went to several places before I ended up at this dealership and the service was not great at all a More

by shanbur42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Jones
October 05, 2011

We had gone to the dealership to see what trade-in offers they had to offer. Michael was very patient as we looked at different cars, deciding what we liked and didn't like. He went to bat with us on finan More

by amybmid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Michael Brown