Nissan of Cool Springs

Michael was very nice and helpful. I didn't feel pressured and felt this was overall a pleasant experience. We felt he was truly appreciative of our purchase. pressured and felt this was overall a pleasant experience. We felt he was truly appreciative of our purchase. More

My experience with Nissan of Cool Springs, as well as my sales associate, Michael Brown, was by far the best experience I have ever had when buying or even looking at a car. I never felt pressured nor did sales associate, Michael Brown, was by far the best experience I have ever had when buying or even looking at a car. I never felt pressured nor did I ever feel overwhelmed. I love my new Altima! I am the 5th person at my company of 25 to purchase an Altima. My associate even bought one the day after I did from Nissan Cool Springs. All in all - I highly recommend Michael as one respectable sales associate that made my car buying adventure one of the best! I also highly recommend Nissan of Cool Springs as one of the most professional and courteous dealerships I have ever visited - including all the dealerships I shopped while visiting my parents in Germantown, TN. Thank you! Kristin More

We have never been to this dealership but were very impressed. Daniell took excellent care of us. There were a lot of cars on the lot to choose from as well. We were pleased enough to make this dealers impressed. Daniell took excellent care of us. There were a lot of cars on the lot to choose from as well. We were pleased enough to make this dealership our daughter's first new car experience. Mark Nichols More

Overall we are very pleased with our experience purchasing a car from Cool Springs Nissan and with the dealership follow-up post-sale. The exact automobile that we wanted was not onsite at this lo purchasing a car from Cool Springs Nissan and with the dealership follow-up post-sale. The exact automobile that we wanted was not onsite at this location, but the dealership was committed to doing everything they could to secure the car that met best met our needs both financially and from a feature standpoint as quickly as possible. There was an issue with the driver's side door that Nancy made us aware of prior to the sale. Nancy and the Service Department made the process of scheduling this to be corrected smooth and convenient. We have had an additional issue come up that has resulted in my wife having to return the car to the Service Department for evaluation and correction, which is the reason for the "OK" score on quality of work. This is not a reflection of the quality of Nancy's work. More

Thanks Justin, you got me in and out very quickly with excellent service. Your help and assistance was extremely thorough and was greatly appreciated. Thanks again. excellent service. Your help and assistance was extremely thorough and was greatly appreciated. Thanks again. More

My son is serving in the the U.S. Navy. After training for a year he finally became stationed at a base and was ready to buy his first truck. Rich Williams did an great job helping him find exactly what h for a year he finally became stationed at a base and was ready to buy his first truck. Rich Williams did an great job helping him find exactly what he was looking for. Because of our son's unique situation it took some long distance correspondence; phone calls, texts, emails and patience on Rich's part. Our son appreciated Rich's diligence to help his dream of purchasing and owning a truck come true. More

Terry was very helpful through my emails which I had preferred for communication. When I did go in to purchase he made sure everything went as smoothly & fast as possible as I had requested from the beg preferred for communication. When I did go in to purchase he made sure everything went as smoothly & fast as possible as I had requested from the beginning. He has contacted me since to check on me & make sure everything was ok. I really appreciated that! More

We shopped around several dealerships from 3 different manufacturers. Sam and Cool Springs Nissan were the most helpful. Even though the they didn't have the specific vehicle we were looking for in stoc manufacturers. Sam and Cool Springs Nissan were the most helpful. Even though the they didn't have the specific vehicle we were looking for in stock, once we gave them the go-ahead they found and had it onsite for us within a day. All the employees we dealt with were customer service oriented and ready to help. Mike More

Salesman was very knowledgeable about the car we were interested in. He answered all our questions. The associates at the dealership were very friendly. Thank You interested in. He answered all our questions. The associates at the dealership were very friendly. Thank You More

My overall experience is always great. I'll certainly recommend this dealer not just to buy or lease a vehicle, but most importantly for regular services. The staff is very friendly, responsible and prof recommend this dealer not just to buy or lease a vehicle, but most importantly for regular services. The staff is very friendly, responsible and professional. I have been a Nissan customer for the past 6 years and this has been the best dealer & staff. Thank you so much !! More