Back

Nissan of Cool Springs

Franklin, TN

4.7
2,053 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
Contact Dealership

212 Comtide Court

Franklin, TN

37067

Directions

By Type

Showing 2,053 reviews

December 16, 2011

The sales staff was very knowledgeable and friendly. Showroom was immaculate and they had plenty of vehicles to choose from. This is my first experience with NIssan and this dealership, but from my exp More

by jerrtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Michael Brown
December 14, 2011

My Interaction with Noami Walker was very pleasant. She comes across as a very humble and honest sales representative. She was keen to explain the features of the car, take me for a test drive and also pat More

by Utsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naomi Walker
December 14, 2011

My experience with the dealership was amazing... i was actually pleasantly surprised at the service and help with my car. With temperatures in the 30's, my drivers side window would not roll up. i took More

by rfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gary
December 13, 2011

Immediate response with no sales pressure. I had visited many dealers over the course of 4 days and each dealer seemed to have no respect for my time. I would be kept in their showroom for 3 to 4 hours, as More

by gferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pragel at Nissan Cool Springs
December 11, 2011

Nancy Freeman is an excellent salesperson to work with. She is no pressure and knowledgeable about her product. She strives to make sure her clients are happy with their purchases no make what the limitati More

by sandyhaynie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Freeman
December 09, 2011

I found Sam to be very knowledgeable about the vehicle I purchased and he not only stayed past closing to help me out, but was thorough on his delivery checklist, making sure I knew everything before drivin More

by lbrutledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Simpkins, Steve Totok and Stu Green
December 07, 2011

service personnel... bob shank, parts dept, cashier and others were very friendly and helpful in providing service to my car. My first visit. At this point, I feel I can trust the service dept. to provide More

by rgsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob shank and others
December 03, 2011

Bob was extremely friendly, helpful, and knowledgeable when I came in to get my car serviced. He made sure that I had everything I needed, and that I knew all the options that were available. The car look More

by Magnitude10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Shank
December 02, 2011

Easy to work with and customer friendly atmosphere. Sales people were low pressure and were willing to negotiate on the price. They were also very responsive to all my questions and provided a prompt More

by tnharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naomi Walker
November 30, 2011

Shopping at Cool Springs Nissan was a very pleasant experience. Michael Brown was so helpful and took a lot of time to help me choose the right car. He listened to what I was looking for and did not tr More

by Edie Coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Michael Brown
...
202
...