Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nissan of Cool Springs
Franklin, TN
2,053 Reviews
Our Purpose
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,053 reviews
March 04, 2022
Great experience. LJ was super friendly! He was incredibly knowledgeable and helpful. He made sure everything was taken care and made the process very smooth. France m LJ was super friendly! He was incredibly knowledgeable and helpful. He made sure everything was taken care and made the process very smooth. France made the financing and processing the transaction quick and easy. More
by DG
Employees Worked With
Connor Lewis, Lamin "L.J." Jumu , France Champassak
March 04, 2022
Nissan of cool springs is a Quality dealership. Staff were helpful and communicated well. It was overall a good experience. Staff were helpful and communicated well. It was overall a good experience. More
by ljchunn
Employees Worked With
Raj , Connor Lewis, Raj Thakor, France Champassak
March 03, 2022
Josh was fantastic. Finding a car for me with my credit wasn’t easy at all, but he worked with the finance team and got me a great deal on my 2015 Sentra. The car is a d Finding a car for me with my credit wasn’t easy at all, but he worked with the finance team and got me a great deal on my 2015 Sentra. The car is a dream and I couldn’t be more pleased! I’ll definitely be doing business again here in the future and I recommend anyone looking for a new or used car to check them out! More
by dylanmdowns
Employees Worked With
Zach Nguyen, Josh Bagley
February 26, 2022
BIshoy read my mind,and I drove away with exactly what I wanted!! Thank you! wanted!! Thank you! More
by Pharwell13
February 20, 2022
Purchase two cars from this place 12/23/2021 the service was horrible.Left my phone in my trade in called back to tell the sales man I left my phone in the trade in he called back telling me that he had my was horrible.Left my phone in my trade in called back to tell the sales man I left my phone in the trade in he called back telling me that he had my phone in his office locked up and I could come over and get,but when I got to Nissan of cool springs the phone wasn’t there he said someone took it,I asked him to roll the camera back and see what happened to my phone,I have been getting a run around every since and it’s been two xxxx months already More
by Rodneydavis175
Employees Worked With
Matt Gleason
February 08, 2022
It was a great experience this is the 4 car I have purchased from Nissan of Cool Springs and this was the best of them all!!! purchased from Nissan of Cool Springs and this was the best of them all!!! More
by Stephanie
January 26, 2022
Friendly, helpful people. Shopped 7 other Nissan dealers in the middle Tenn. region and bought from Cool Springs which is 70 miles from my home. That should say it all. in the middle Tenn. region and bought from Cool Springs which is 70 miles from my home. That should say it all. More
by rpiefke
Employees Worked With
Lamin "L.J." Jumu , Michael Harshberger, Tim "Good Guy" Campbell
January 25, 2022
Very helpful and friendly staff! Made my first car purchase easy and pain-free. Awesome experience! purchase easy and pain-free. Awesome experience! More
by Dwallace
December 31, 2021
Everyone I met at the dealership was very nice and welcoming. Bishoy was extremely helpful. He knows so much about the vehicles. And he's incredibly service oriented. It was a great experience. welcoming. Bishoy was extremely helpful. He knows so much about the vehicles. And he's incredibly service oriented. It was a great experience. More
by JMC
Employees Worked With
December 31, 2021
It was a great experience. Very comfortable staff and easy to talk too. I would come back again. easy to talk too. I would come back again. More
by Garyjlawson
