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Nissan of Cool Springs

Franklin, TN

4.7
2,053 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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212 Comtide Court

Franklin, TN

37067

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Showing 2,053 reviews

August 30, 2024

Thanks Oreanna for your support, you’re so kind, the experience was wonderful, thanks Alex Davis for help me to get the SUV that I wanted!! Guys good Job!! The best Nissan Dealership More

by Jose.salmeronr.47@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oreanna Anez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Nissan of Cool Springs responded

Hello, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

August 29, 2024

I love this dealership everybody is nice, Very professional and good service, Oreanna Anez was very kind and helpful with me, I bought my Frontier here! Excellent truck More

by Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oreanna Anez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Nissan of Cool Springs responded

Hi Miguel, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 28, 2024

Raj was nice and helpful as a sales person. Our main issue was with the finance/paperwork part of the process. Before standard service with Christian. More

by tracij1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raj Thakor Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian (unsure of his last name)
Aug 31, 2024 -

Nissan of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2024

La mejor atención. Cero quejas la chama súper amable tratable . Se adapta a tus necesidades. Excelente sin duda alguna. La recomiendo al 100 % . Gracias Oreanna. Gracia More

by Yuleccymoya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oreanna Anez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Nissan of Cool Springs responded

Aquí en Nissan de Cool Springs, entendemos que su tiempo es valioso. Nos alegra saber que pudimos brindarle una experiencia tan increíble. ¡Gracias por contarnos cómo fue su experiencia y esperamos continuar brindándole un servicio increíble!

August 17, 2024

Great job! Very attentive, upbeat, and knowledgeable. From the first phone call, she didn’t waste any time in finding us what we wanted. More

by agray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oreanna Anez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Nissan of Cool Springs responded

Hi Agray, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 17, 2024

Oreanna was easy to work with, quick, made the whole process effortless. It was worth the drive! More

by rcskinne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oreanna Anez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Nissan of Cool Springs responded

Hi, thank you for sharing your positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 17, 2024

Oreanna Anez did an awesome job helping us with the purchase of our Chevy Colorado! I highly recommend going to see her for your next vehicle. She’ll help you make it happen!! More

by cconklin70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Sartin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oreanna Anez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 07, 2024

I am grateful for your attention and kindness always. May the successes continue in your career. Recommended seller 100% Estoy agradecida por su atencion y amabilidad siempre. Que continuen los exitos e More

by racely
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oreanna Anez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Nissan of Cool Springs responded

Hola, muchas gracias por la reseña positiva. Gracias por la recomendación. ¡Que tengas un día maravilloso! Saludos, Mark Hepler (615) 790-2500

June 29, 2024

E Price, Alex and Bishoy were fantastic to work with. They made the whole leasing process smooth and seamless as we traded in our Altima for an Ariya. More

by qcmbr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
E Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Nissan of Cool Springs responded

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We do hope we can be of assistance in the future. Take care!

June 22, 2024

I had a wonderful experience today with my purchase. Thank you so much Oreanna for the great care you gave me today. Above and beyond. Highly satisfied all around. More

by kellysullivan72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Willie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oreanna Anez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Phillips
Jul 19, 2024 -

Nissan of Cool Springs responded

Thank you so much for your wonderful review!!