Nissan of Cool Springs

Richard Williams was very professional and friendly. He was not pushy when deciding to buy a new vehicle. He and the dealership give me a great offer and a great trade-in (much better than I expected). W was not pushy when deciding to buy a new vehicle. He and the dealership give me a great offer and a great trade-in (much better than I expected). Was to good of a deal to turn down. Best experience I have ever had when buying a car. Everyone was friendly and polite. Richard gets an A Plus rating (5 stars). Would highly recommend this dealership and Richard to anyone. For a year, I have been thinking about trading my vehicle for a new one, but just was not ready. I wanted a certain color, style and 4X4 Armada. Had talked to Richard in the past when getting my car maintenance and he was super nice. Finally, I decide the time is right and Richard finds the vehicle I want and Bam; Its Done. Got the Armada I wanted and a great deal on top of it. Did not finance my car, paid cash, but I am sure the financing there would be great. Once again I would highly recommend the Nissan of Cool Springs! Thanks for an enjoyable experience. More

After waiting for 30 minutes, Mack Allen approached us and apologized for the dealership delay in customer service. He then devoted several hours of his time showing us various 2012 Muranos and answered and apologized for the dealership delay in customer service. He then devoted several hours of his time showing us various 2012 Muranos and answered a multitude of questions about the different models and Nissan's family plans, leasing arrangments, and transfering Tennessee lease agreements to Michigan. Mack also introduced us to additional dealer personnel when their special expertise was required. Upon leasing our new 2012 Murano, Mack spent time showing us how to operate its various functions. He was always courteous and helpful throughout. Since arriving home to Michigan with our new Murano, Mack has kept touch by email and phone to answer our futher questions and troubleshoot for us when necessary. Mack Allen should be the prototype auto sales representative. Knowledge of his product and commitment to customer service is paramount importance to him. We will eagerly seek out Mack Allen again should we purchase another Nissan automotive product. More

We stopped in just to look and ended up buying. They were very busy but no one ever made us feel like we were not important or bothering them. It was great to buy a new car and not feel preasured. Everyone very busy but no one ever made us feel like we were not important or bothering them. It was great to buy a new car and not feel preasured. Everyone was so great and very helpful with everything. We have already talked to some family members and they are talking about coming up and looking at a new car/van. Nancy, the sales manager, and the finance department was great to work with. We have bought many cars and this is the first time I have felt good about buying a car/van. More

I had a very good experience working with my sales consultant to find the exact vehicle I wanted. They quickly located the color and options in requested and had the vehicle delivered for pick-up the consultant to find the exact vehicle I wanted. They quickly located the color and options in requested and had the vehicle delivered for pick-up the next day. They also made sure all the paperwork was in order which allowed a smooth transition when I picked up my new Frontier truck. More

The salesman was good they was very nice didn't seem like they tried to harass us or make us feeled pressured I enjoyed the salesman and the atmosphere they tried to harass us or make us feeled pressured I enjoyed the salesman and the atmosphere More

Everyone was very courteous. We returned to the dealership with the same salesperson because of prior experience. The car that we purchased for our daughter in the summer of 2011 has been very good dealership with the same salesperson because of prior experience. The car that we purchased for our daughter in the summer of 2011 has been very good. We feel secure in her driving it back & forth to college. I had a Mercury Villager minivan and was looking for same. I called Mack & asked him to be on the look out for us. He returned the call when some prospects came to the dealership. I appreciated meeting the owner of the dealership and some of the other key people. I also appreciated being treated respectfully as I purchased the vehicle since my husband was not with me at the time. When we are looking for the next vehicle for our family, I am sure that we will contact Mack first. More

I was inmpressed with the staff and service. they worked very hard to get me what i wanted and went over the features of the car carefully with me. very hard to get me what i wanted and went over the features of the car carefully with me. More

My visit to Cool Springs Nissan was great. I had an excellent sales person and his knowledge of the product was outstanding. As a former and future Nissan owner I look forward to many years of visit excellent sales person and his knowledge of the product was outstanding. As a former and future Nissan owner I look forward to many years of visiting the same dealership and having the same staff makes the experience all the more wonderful. C Morrisette More

I really enjoyed working with Deborah. She was excellent in that she was attentive, professional, and knowledgeable about the product I was buying. Although it was a terribly busy Saturday, she took the tim in that she was attentive, professional, and knowledgeable about the product I was buying. Although it was a terribly busy Saturday, she took the time to focus on me, and answer my questions/concerns. She was friendly, and honest. I felt that she truly was interested in me as a person, and not just my money. I would certainly buy another Nissan from her, and I will recommend people go see her at Nissan of Cool Springs. The finance manager, Daniel Cox, was also very courteous and professional. Working with him was low stress and easy. He answered my questions, and was attentive to my needs. The lot and showroom were spotless. More

Great customer service. Very Low pressured. Everyone was Great customer service. Very Low pressured. Everyone was very friendly and helpful. Convenient location for me and they had a Great selection to cho Great customer service. Very Low pressured. Everyone was very friendly and helpful. Convenient location for me and they had a Great selection to choose from. The 0% interest was a big factor in the final decision. I would probably buy there again. More