Nissan of Cool Springs

I was very pleased that Pat Pointer understood up front that I was serious about purchasing a new Murrano and was looking for a terrific deal. I felt that Pat and the staff at Cool Springs Nissan went abo that I was serious about purchasing a new Murrano and was looking for a terrific deal. I felt that Pat and the staff at Cool Springs Nissan went above and beyond to have me as their customer. More

After searching for months, I found this dealership where I looked forward to dealing on the purchase of an automobile. The information was accurate and the price was the price I had found on the web. Discu I looked forward to dealing on the purchase of an automobile. The information was accurate and the price was the price I had found on the web. Discussion was straightforward and the many legal logjams were resolved the same day that my son (the actual purchaser) decided on the purchase. We were not told what we should buy or how much we should pay. The dealership is customer oriented; I have had ample opportunities to speak about my experience and to caution potential purchases of a Nissan product not to stop shopping until after they have spoke to a Nissan at Cool Springs representative. More

I highly recommend Greg Smith at Nissan of Cool Springs for those in the market for a new car. While I have always hated the pressure and disingenuineness of auto sales, Greg Smith was truly likeable and for those in the market for a new car. While I have always hated the pressure and disingenuineness of auto sales, Greg Smith was truly likeable and honored my request to wait to talk about money until I asked him to do so. The process of getting a written response to my offer went quickly, which was a big improvement over my previous experiences of being asked to wait extensively for answers. He has been eager to make certain I am satisfied with the purchase of my Rogue, even after the sale was final. I will certainly give his name to friends who need a new vehicle. J. Daniel More

It's a big decision to buy a car and most dealerships and dealers make you feel pressured. Greg Smith was a a pleasure to work with. He was very informative about the Nissan products. I would definitely recc dealers make you feel pressured. Greg Smith was a a pleasure to work with. He was very informative about the Nissan products. I would definitely reccommend him to anyone who wants the car buying experience to be a great one. I will be passing his name along to anyone I know in the market. More

Our experience at Nissan of Cool Springs was excellent. Our sales consultant, Jonathan Pragel, gave us great service. He was friendly, polite, professional and very attentive. He also did a good job of ask Our sales consultant, Jonathan Pragel, gave us great service. He was friendly, polite, professional and very attentive. He also did a good job of asking us questions as to what we were looking for, what we had been driving, etc. He let us have a longer test drive so we could have a better idea of the car's power and performance on both local roads and the interstate. Jonathan has really good people skills. He has good eye contact with the customer and listens well to what the customer is saying. We had not planned to purchase a car on the day we visited the dealership but we received such great service and were so impressed after test driving the Maxima, we decided to purchase that day. More

On March 14th, I purchased my new, 2012 Nissan Rogue from Richard Williams. Richard was a fantastic salesman. I felt very comfortable and at ease. He was very helpful in so many aspects. He was interested in Richard Williams. Richard was a fantastic salesman. I felt very comfortable and at ease. He was very helpful in so many aspects. He was interested in my needs and what I was looking for in a vehicle. Several hours were spent looking at different vehicles and test driving a couple to find the best fit for what I was looking for. I was not rushed or pressured into making a decision. I had the pleasure of working with not only Richard but, Josh Miller, Sales Manager and Scott Craig, Finance Manager. Business was conducted in a very professional and timely manner. The customer service was wonderful. It was fun and exciting and no where near as stressful as I thought it would be. The guys did a great job from start to finish. The entire experience at the dealership, from the minute I walked in, to driving off the lot was exceptional. More

Greg Smith was a pleasure to work with - in every way. We highly recommend that you seek him out if you are considering purchasing a Nissan. We will tell our friends about him.. We highly recommend that you seek him out if you are considering purchasing a Nissan. We will tell our friends about him.. More

My experience with Cool Springs Nissan was the best ever with a car dealership. I knew what I wanted and knew what I was going to pay before I even went. Chris never tried to talk me into anything and he with a car dealership. I knew what I wanted and knew what I was going to pay before I even went. Chris never tried to talk me into anything and he got me exactly what I wanted and what I wanted to pay. Great experience!! More

I had a great experience while buying 2 vehicles (2012 Murano & Altima) We had already purchased a 2011 Sentra for our college age son The whole experience was well done. Murano & Altima) We had already purchased a 2011 Sentra for our college age son The whole experience was well done. More

We always get good service here. We had initially came to get the oil changed from our other Rogue and then I saw the blue one. The color, navigation system and backup camera sold me on the car. I love my get the oil changed from our other Rogue and then I saw the blue one. The color, navigation system and backup camera sold me on the car. I love my car except for 1 thing. I wish my model would have the choice of the 'Bose' radio. That radio sounds much better than the stock radio that comes with the car. The radio that came with the car has a tenny ?? sound. But I love my car. The backup camera is so helpful. I'm so glad you put those in the cars now. Richard is a joy to work with. The day we purchased our car Richard already had an appointment so he asked his sales manager to work with us. He is also great to work with also. We hadn't eaten and he got us come cookies. I thought that was really nice. Thank you for good folks to work with. Alice Henderson More