Nissan of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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This was by far the best dealer purchasing experience that I have had, used or new. Michael and his manager Steve moved the process along quickly and with very little hassle. There wasn't a lot of pres that I have had, used or new. Michael and his manager Steve moved the process along quickly and with very little hassle. There wasn't a lot of pressure to 'make a decision now' when I told them I was going to test drive another car at a different dealer. Once I decided to purchase the car, I indicated my need for a quick close, and they delivered. After the sale, my car needed to go for emissions testing as part of the transaction, and Michael came to my office, picked up the car, and did it himself. I would recommend Michael and Cool Springs Nissan to anybody looking for a new or used car. More
Chris was very friendly and knowledgeable about the Maxima I was looking at. I really thought we were too far apart on price but was able to make a deal after all. Even when there was a misunderstand Maxima I was looking at. I really thought we were too far apart on price but was able to make a deal after all. Even when there was a misunderstanding in the final OTD total, the staff at the dealership worked with us to still work out the purchase. More
My twelve year old car just wasn't very economical or as My twelve year old car just wasn't very economical or as dependable as it used to be, so it was time for a car that was. The whole process of tradi My twelve year old car just wasn't very economical or as dependable as it used to be, so it was time for a car that was. The whole process of trading in a car was a new experience for me, so I am glad we had Rich Williams as our Sales Representative. Rich Williams was friendly, knowledgeable, and very patient with me. After test driving four cars I new which models I liked. From here Rich was very thorough in helping me determine the best car for my limited budget. Any question I had he was happy to answer. He was on his toes almost all day between getting me estimates and going on test drives. I chose a 2012 Nissan Sentra. It's a nice size car and has fun features on it. The Back Up camera and the Bluetooth system are two of the features I am getting a kick out of I tend to become attached to my cars, so the whole experience made it easier for me to drive away in my first brand new car. More
Everyone was very knowledgeable about the vehicle i was interested in. They gave me first class service and I feel like I received a great deal for my new Altima. They also gave me a fair price for my tr interested in. They gave me first class service and I feel like I received a great deal for my new Altima. They also gave me a fair price for my trade, and both Greg and Jason were very helpful throughout the whole process. Thought it would have taken a lot more time and haggling, but it was the best car buying experience for me. More
My overall expreince was awesome. Paul Stamatis made the car buying experience a positive one. I knew exactly what I wanted, and I had a fair (to me and to the dealer) budget/price in mind. We sat down, car buying experience a positive one. I knew exactly what I wanted, and I had a fair (to me and to the dealer) budget/price in mind. We sat down, went over a few details, and Paul just made it happen. I have never expreinced anything like that before in a sales person. I highly recommend checking Nissan of Cool Springs out if you're in the market for a new car and ask for Paul. More
Jonathan Pragel was my sales person and he did an excellent job from start to finish on the purchase of my very first new car. To be honest I was not looking forward to the processing of buying a new excellent job from start to finish on the purchase of my very first new car. To be honest I was not looking forward to the processing of buying a new car, but Jonathan made the process easy and stress-free. Everyone I came in contact with was very friendly and helpful. Because of the excellent service I received in purchasing my car, I look forward to working with Nissan of Cool Springs in maintenance of my car as well. I highly recommend Nissan of Cool Springs and Jonathan Pragel. He answered all of my questions and went above and beyond to make sure I had a good experience. More
This is the second car in 2-ish years I have purchased from Richard Williams. I always request him when I come into the dealership. He is incredibly knowledgeable, patient, sincere, and trustworthy. The from Richard Williams. I always request him when I come into the dealership. He is incredibly knowledgeable, patient, sincere, and trustworthy. The purchase of my Rogue in December 2009 was my first new car purchase, so I spent almost 9 hours at the dealership going over numbers and test driving and asking a million questions. Rich and Chris Creque were incredibly patient with me and did everything in their power to be sure I had the right car, the right price, and that I was comfortable with the purchase deal. (Not to mention that 9 hours led to some serious hunger and Chris shared some of his lunch with me. Talk about hospitality and kindness.) When I came back in last week to trade in my Rogue and upgrade to a newer Rogue, Richard and Chris were able to make me a generous offer and had me in and out of the dealership in 1/3 the time as my last visit. This is largely due to the fact that they have proven themselves to be trustworthy, fair, and kind, and I had no doubt they had my best interest in mind. I have always looked forward to returning to the dealership for my oil changes and such because I know they know me by name and have no trouble convincing me they are happy to see me. I truly wouldn't know what to do or where to go for my next car if Richard and Chris weren't there. I have referred so many friends to the Cool Springs Nissan and told them all to go see Rich and Chris. I just may be a Nissan girl for life now because of them. Thanks guys!!!! See you at my next oil change, and I'll buy the doughnuts! -Jaime Bowers More
Had a great experience in purchasing this car at cool springs and Nancy. She made the sale seamless and very easy to work with. Would recommend Nancy and would like to do business again. springs and Nancy. She made the sale seamless and very easy to work with. Would recommend Nancy and would like to do business again. More