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Nissan of Cool Springs

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.7
2,053 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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212 Comtide Court

Franklin, TN

37067

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Showing 2,053 reviews

August 25, 2022

I bought car through LJ. He is very helpful and doing the best at customer service More

by rambe2004
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu
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Aug 28, 2022 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 25, 2022

Great place! ! Hey build good healthy relationships which is key to success and respect! Definitely a good spot!! More

by Smoothmoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Stokes
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Aug 28, 2022 -

Nissan of Cool Springs responded

Hello there! Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 25, 2022

The dealership is always clean and the employees are very friendly. Someone always meets me with a smile and asks how they can help. More

by Adamlane#1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gareth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy, Matthew Harmon, Vincent Stokes
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Aug 28, 2022 -

Nissan of Cool Springs responded

Hello there! Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 25, 2022

Vince and the team were super easy to work with and we were able to come to an agreement about a trade-in in very little time. More

by reberry82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Stokes
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Aug 29, 2022 -

Nissan of Cool Springs responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! Best Regards, Amber Amarx (615) 861-8514

August 25, 2022

Vincent was friendly and did a great job helping us with the purchase of our car More

by dcorry73
Recommend Dealer
Yes
Employees Worked With
Vincent Stokes
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Aug 29, 2022 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514

August 24, 2022

Cameron was extremely helpful, resourceful and very polite. He followed through with everything we asked and took very good care of us! More

by Loriee57
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lewis
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Aug 28, 2022 -

Nissan of Cool Springs responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Best Regards, Amber Amarx (615) 861-8514

August 24, 2022

I came to buy a car on a whim! Cameron was so helpful! I highly recommend buying from him. He will treat you like a rockstar! More

by juliadunn74
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello there! Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 24, 2022

Nissan of Cool Springs is a family friendly environment. The staff make the car buying process enjoyable, exciting and engaging. Test driving the vehicles is a great experience. Everything is great. Cameron More

by jalex9220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

August 24, 2022

I found the vehicle I wanted on the website and went to the dealership to test drive. Can Newton was very friendly and helpful and helped seal the deal in my vehicle selection! I would recommend Cam to an More

by JShelton725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello there! It really means a lot to us that you took the time to write such a positive review about Nissan of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 16, 2022

The service department was amazing - accommodated my schedule, fixed the issue, and did not charge me ! More

by melissajdill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Tim”
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Aug 19, 2022 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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