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Nissan of Cool Springs

Franklin, TN

4.7
2,053 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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212 Comtide Court

Franklin, TN

37067

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Showing 2,053 reviews

August 29, 2022

We love our 2021 Nissan Titan we just bought at Nissan of Cool Springs. It was our first ever car purchase, and they were a wealth of information, guided us through the process, and allowed us the space to s More

by emily.stayskal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Nicholas Fink
Sep 01, 2022 -

Nissan of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 27, 2022

LJ was great throughout the process. He went above and beyond to help us out. He even personally drove to our house to drop off our vehicle. I would highly recommend using him and the de More

by ptaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu
Aug 30, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2022

Working with Vincent was easy, fast, and he helped me get the price i wanted without any delays. A great experience! More

by kamudatrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu , Vincent Stokes
Aug 30, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2022

I love my new Rogue I bought at Nissan of Cool Springs! The friendly atmosphere was great. I recommend them and especially Cameron Newton! He was friendly, knowledgeable and there for me every step of t More

by Mary Alice Malone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Nissan of Cool Springs responded

Hi Mary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514

August 26, 2022

Great experience. Cameron newton helped us find what we were looking for put didn’t pressure us into a fast decision. More

by Jaimes Tuttle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Nissan of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Best Regards, Amber Amarx (615) 861-8514

August 26, 2022

This is the way car buying should be! Quick, easy, stress free, and a friendly atmosphere! More

by Danfb50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stokes
Aug 29, 2022 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels! Best Regards, Amber Amarx (615) 861-8514

August 26, 2022

Great people, very friendly and great service, definitely will buy here again in the future More

by Tntank01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric G. McGinnis, Lamin "L.J." Jumu
Aug 30, 2022 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 25, 2022

Very personal and straightforward kind of guy. Does good in getting what you want, what you need, and nothing more to make it hassle for you. Cameron's definitely sees the value in having a happy More

by Nicholas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello Nicholas, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 25, 2022

Best dealership I've been to by far. Helped my dream come true. Couldn't thank yall enough More

by Justinblakewells23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu , Vincent Stokes
Aug 28, 2022 -

Nissan of Cool Springs responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Best Regards, Amber Amarx (615) 861-8514

August 25, 2022

Vincent is an outstanding young man! His service level is beyond his years and I would without question buy another vehicle from him and recommend him to others! Outstanding follow up an More

by SBurr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Stokes
Aug 28, 2022 -

Nissan of Cool Springs responded

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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