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Nissan of Cool Springs

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.8
2,105 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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212 Comtide Court

Franklin, TN

37067

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Showing 2,105 reviews

November 16, 2022

Celia was great finding me my Rogue that fit my budget with low mileage. And with the features that I wanted on my vehicle. More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
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Nov 17, 2022 -

Nissan of Cool Springs responded

Hi, we appreciate your positive review about your recent experience with us! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

November 10, 2022

She is amazing sales person , so nice and respectful , a lot a patience with us More

by josecarrascalbenott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Nov 14, 2022 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2022

Celia was an excellent seller. Kind, knew all the process and answered every single question we had. More

by lilianam.herrera37@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Nov 11, 2022 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 08, 2022

She was awesome very patient, professional and her Manager was extremely kind and understanding about my needs. More

by ad.miller0906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Nov 10, 2022 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 07, 2022

Everyone was very friendly and professional. I was very pleased with their service. Nice job!! More

by thomasjocelyn1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harshberger, Marwan Babiry, Christine Jean, Celia Dukeshier
Report | Print
Nov 09, 2022 -

Nissan of Cool Springs responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Best Regards, Amber Amarx (615) 861-8514

November 06, 2022

The dealer room was wide and open, all the representative were very friendly and helpful. Celia was very friendly, sweet, answered all questions that we had, funny. We are so happy that she was our seller. W More

by Jorge Calidonio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Report | Print
Nov 09, 2022 -

Nissan of Cool Springs responded

Hi Jorge, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

November 04, 2022

The dealership was great. Very clean and friendly staff. Cameron Newton was awesome and we wouldn’t have bought the car if it weren’t for him. More

by Avion.black
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Nissan of Cool Springs responded

Hi Avion.black, thank you for taking the time to let us know about your recent experience. We do see that we missed a concern somewhere in the process. Please, give us a call at your earliest convenience so I can assist you. Thank you, Amber Marx 615-790-2500

November 03, 2022

Everyone was friendly , asking if we wanted coffee or water, they bent over backwards trying to be helpful. More

by DarDar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marwan Babiry
Report | Print
Nov 10, 2022 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Nov 10, 2022 -

DarDar responded

Thank You I know you mean that

Nov 10, 2022 -

Nissan of Cool Springs responded

DarDar, We do! Please let us know if we can help in any way! Have an amazing day!

November 01, 2022

Vincent was very helpful even after the sale! I will definitely recommend him to my friends and family! More

by Missgina33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields, Vincent Stokes
Report | Print
Nov 04, 2022 -

Nissan of Cool Springs responded

Missgina33, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cool Springs! We look forward to your next visit! Take care! Thank you, Amber Marx

October 31, 2022

She was very kind and sweet and helped me with everything I needed. She explained me everything I needed. More

by Elvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Williams, Celia Dukeshier
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Nov 04, 2022 -

Nissan of Cool Springs responded

Hi Elvis, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Thank you, Amber Marx

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