Nissan of Cool Springs

Vince greeted me when I walked in and was ready to help from the get go. He said that while he was new-ish, if I had a question he couldn’t answer, he would ask someone who could, which I appreciated becau from the get go. He said that while he was new-ish, if I had a question he couldn’t answer, he would ask someone who could, which I appreciated because I would rather he be honest about not knowing something than blow smoke up my butt. More

My bank approved me for this car and Nissan gave me a better interest rate and a better deal. Within 5 minutes of being approved from the bank, Bishoy had my paperwork from the bank and called me to come better interest rate and a better deal. Within 5 minutes of being approved from the bank, Bishoy had my paperwork from the bank and called me to come see the car. I already knew this was the car I wanted and we had everything wrapped up in about 90 minutes and drove it home! Bishoy wouldn't let me leave until it was detailed, even though the weather is supposed to be nasty this week. Fastest purchase I have ever made! Thanks Bishoy for getting me in the care tonight!!!!!! More

Great customer service! I would definitely refer family and friends to this dealership. Thanks for the great experience! I would definitely refer family and friends to this dealership. Thanks for the great experience! More

The one car at this dealership that I went to look at had been sold by the time I arrived, and I was not prepared to switch my focus to something else and make the most of the visit, but Vince had me covere been sold by the time I arrived, and I was not prepared to switch my focus to something else and make the most of the visit, but Vince had me covered with another very similar car of the same model ready to take for a ride. I did end up liking the vehicle but the differences from the first one I wanted did not seem to be appropriately reflected in the different price tags, they were practically the same range with thousands more miles on number two which was also just a hair older. I told Vince that was a barrier for me, and he asked if the price were right for my comfort level did I like the car enough that I would be purchasing today, and when I said that would be a yes he accepted that challenge and worked to deliver. His strategy to make the sale was clearly to get the customer what they want and let them buy the car they are there to go home with. I had pre arranged financing in hand from my bank, and I got the same terms I was quoted and willing to accept. The business office was efficient and my wait was not as long as the last time I bought a car that way, and everyone I interacted with was nice to chat with while we worked. I would recommend stopping in even if you're not sure you want a Nissan, or which, or if they have that, because they'll get your car in front of you if they have it, just go tell them what you need! More

Bishoy greeted us as soon as we got there. He introduced us to the General Manager and worked with us to purchase a vehicle I wanted. He introduced us to the General Manager and worked with us to purchase a vehicle I wanted. More

Cameron was very genuine and attentive, making our car buying experience a very pleasant one. Don’t let his good looks and sharp dressing fool you, he is genuinely interested in making sure the customer i buying experience a very pleasant one. Don’t let his good looks and sharp dressing fool you, he is genuinely interested in making sure the customer is happy during the whole process. In fact, he has even called several times since our purchase to see how we’re doing and ask if there is anything we need. The manager was equally as accommodating and reasonable during negotiations, which is commendable during a time when supply and demand is such an issue. Did I mention that I really love my new Rogue? More

Great experience! Cameron took great care of me and my needs. He offered many solutions and always asked someone knowledgeable when he didn't quite have the answer. Th Cameron took great care of me and my needs. He offered many solutions and always asked someone knowledgeable when he didn't quite have the answer. That kind of service goes a long way for me. I will be back to service my car at Nissan and I will rest easy knowing Cameron will make sure my new baby is taken care of. More

I highly recommend this dealership. They were honest from the get-go, worked with me to get an awesome deal on a pro 4x in a time where other dealers are scalping customers and taking a They were honest from the get-go, worked with me to get an awesome deal on a pro 4x in a time where other dealers are scalping customers and taking advantage of them. These guys didn't and I'm very happy that I had my business with them. Other dealers beware. People will remember that you were taking advantage of them. These guys didn't! More

One of the best dealer ships I been to in awhile really enjoy the experience enjoy the experience More

Jacob was extremely polite and professional through the car buying process. He kept us updated on a variety of cars, swiftly answering any questions that did arise and was extremely knowledgeable regarding car buying process. He kept us updated on a variety of cars, swiftly answering any questions that did arise and was extremely knowledgeable regarding the mechanics of the car. I would highly recommend working with Jacob to purchase your next vehicle!! More