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Nissan of Cool Springs

Franklin, TN

4.7
2,053 Reviews
Our Purpose At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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212 Comtide Court

Franklin, TN

37067

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Showing 2,053 reviews

October 28, 2022

Came in and bought a used Nissan Altima and Casey Flores was so helpful and tried to get the best deal for me. He was able to answer all my questions. Enjoyed dealing with him. Also Jeffery in the finale de More

by calimom1314
Recommend Dealer
Yes
Employees Worked With
Casey Flores
Nov 04, 2022 -

Nissan of Cool Springs responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Nov 04, 2022 -

Nissan of Cool Springs responded

Calimom1314, we're happy to hear you had such a positive experience with Casey and Jeff! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you, Amber Marx

October 28, 2022

Celia went the extra mile to go pick up Certified Pre Owned car I wanted, thanks for helping me buy my Rogue! More

by Jacob
Recommend Dealer
Yes
Employees Worked With
Willie Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celia Dukeshier
Nov 04, 2022 -

Nissan of Cool Springs responded

Hi Jacob, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Nov 04, 2022 -

Nissan of Cool Springs responded

Hi Jacob, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you, Amber Marx

October 24, 2022

Christine and staff helped me find exactly what I was looking for. The best car purchasing experience I've ever had. More

by vanessac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields, Christine Jean
Oct 29, 2022 -

Nissan of Cool Springs responded

Hi Vanessac, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 22, 2022

Very friendly and informative. I love my new car! As well Celia was able to accommodate to my price range making things more affordable. Paper work takes a little while longer than More

by melissa_fessenden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Oct 28, 2022 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 21, 2022

I had such an amazing and smooth car buying process! Marwan was very helpful and professional. The dealership was very clean and had a nice atmosphere. I would definitely recommend Marwan and Nissan of More

by Summer Frederick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marwan Babiry
Oct 23, 2022 -

Nissan of Cool Springs responded

Summer, Thank you for filling out a glowing review for Marwan. We will pass along your comments! Let us know if we can help you with anything! Thank you, Amber Marx 615-261-7315

October 19, 2022

Excellent service and a lot of friendliness and professionalism, I will definitely recommend the store and seller Celia to my friends. More

by Charlene Mateus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celia Dukeshier
Oct 21, 2022 -

Nissan of Cool Springs responded

Charlene, Thank you for taking the time to fill out a Google review for us. We really appreciate you giving us a 5-Star and love having you as part of our Nissan family. From Everyone here at Nissan of Cool Springs, we hope you have a wonderful day and thank you for being a vital part of our success story! Laura G. Montgomery 615.814.7404

October 13, 2022

I’ve been with Nissan for my last two cars and specifically worked with Bishoy Rizk. He’s more than my salesman, he’s my friend now. He knows and cares about my work helping the deaf community and More

by JVsfs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Nissan of Cool Springs responded

Thank you for taking the time to leave such a glowing review! We are happy to report that your friend, Bishoy is now a sales manager and happy to work with all of our customers! Let us know if we can help you with anything in the future! Thank you, Amber Marx 615-261-7315

October 10, 2022

Marwan was great. I let him know what I was thinking and he put me in the perfect truck. He was very knowledgeable about the available options and their inventory. If More

by Charles.metz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gareth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hoggatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Starzyk, Marwan Babiry
Oct 13, 2022 -

Nissan of Cool Springs responded

Hi Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Thanks again for the recommendation, and have an amazing day! Regards, Mark Hepler (615) 790-2500

October 08, 2022

We love these guys. Connor and Cameron are very nice, not pushy and really know their cars. They gave me more for my trade than anyone else offered, and got me a better More

by Solly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in Finance, Connor Lewis
Oct 12, 2022 -

Nissan of Cool Springs responded

Hi Solly, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Please don't hesitate to reach out if there's anything additional we can do for you. Best Regards, Amber Amarx (615) 861-8514

October 07, 2022

We were very happy with our experience @ your dealership which is why we decided to continue business. More

by tracibobrien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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