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Nissan of Cool Springs
Franklin, TN
2,061 Reviews
Our Purpose
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,061 reviews
December 21, 2024
I bought from out of state and my deal was a little more complicated than a traditional deal. Cam Newton and Cory Harper made it as easy as it could possibly be. We did the deal with great communication and complicated than a traditional deal. Cam Newton and Cory Harper made it as easy as it could possibly be. We did the deal with great communication and attention to taking care of things and in a timely manner too. I never thought I would say this, but buying this vehicle was actually a good experience! Maybe the first time for me, lol I highly recommend Nissan of Cool Springs and no matter where I live, will look to them for the next Nissan too. More
by Triad_Ajr
December 20, 2024
Samina did a wonderful job answering my questions through the entire buying process. I highly recommend her for your next purchase. the entire buying process. I highly recommend her for your next purchase. More
by timaultman
Employees Worked With
December 18, 2024
My favorite ( Service) coordinator is J. R. Richardson, ever. His personality and professional knowledge are first class, and I've had the pleasure of his excellent service over may years of R. Richardson, ever. His personality and professional knowledge are first class, and I've had the pleasure of his excellent service over may years of my Nissan Maxima ownership. He is an outstanding representative for Nissan of Cool Springs, as he would be for any similar organization. More
by rcolm1958
Employees Worked With
December 17, 2024
Friendly service, knowledgeable and helpful without being pushy. I never felt pressured and got the car I wanted. pushy. I never felt pressured and got the car I wanted. More
by rldtn
December 14, 2024
Nissan of Cool Springs is the best! We are the happy owners of a new Nissan Sentra and our buying experience was excellent. Raj (Jr.) was very knowledgeable, polite and professional. He We are the happy owners of a new Nissan Sentra and our buying experience was excellent. Raj (Jr.) was very knowledgeable, polite and professional. He made us feel so comfortable and relaxed during the entire process. My husband and I both said, "Raj was awesome!" on our drive home. And we appreciated Corey in the Finance Department for his thorough explanation of all our paperwork. Very happy customers! More
by AMH
December 06, 2024
Nissan of Cool Springs is helpful, friendly, fast, and helped my husband get the car he wanted and with a price in our budget! No other dealership worked with us on our budget! We will go nowhere else but helped my husband get the car he wanted and with a price in our budget! No other dealership worked with us on our budget! We will go nowhere else but here from now on! Shout out to Cade, E Price and Peyton for working with us and making it happen! ❤️ More
by Kim
December 05, 2024
Very professional and willing to work with you to provide the best service into getting you into the vehicle you want! the best service into getting you into the vehicle you want! More
by Jamestyler723
Employees Worked With
December 04, 2024
They gave me and my wife an excellent buying experience. We felt no pressure which is a nice change. They treated us like family and made sure we were happy with our purchase. Jackson did a great job explai We felt no pressure which is a nice change. They treated us like family and made sure we were happy with our purchase. Jackson did a great job explaining all of the features to us More
by Joseph Nichols
Employees Worked With
Other Employees :
Jackson King
November 19, 2024
Friendly environment . Helpful in selecting the Nissan Frontier. Good service over all . Satisfied with the vehicle. Helpful in selecting the Nissan Frontier. Good service over all . Satisfied with the vehicle. More
by Curtis
Employees Worked With
October 15, 2024
Cade was so refreshing! When he approached us he looked young but his communication skills and knowledge of the vehicles more than impressed my husband and I. We tried to ge When he approached us he looked young but his communication skills and knowledge of the vehicles more than impressed my husband and I. We tried to get him to jump ship and come to work for us but he is dedicated and loyal. Ask for Cade, you'll be happy you did. More
by DeeLee
