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Nissan of Cool Springs
Franklin, TN
2,053 Reviews
Our Purpose
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,053 reviews
November 19, 2024
Friendly environment . Helpful in selecting the Nissan Frontier. Good service over all . Satisfied with the vehicle. Helpful in selecting the Nissan Frontier. Good service over all . Satisfied with the vehicle. More
by Curtis
Employees Worked With
October 15, 2024
Cade was so refreshing! When he approached us he looked young but his communication skills and knowledge of the vehicles more than impressed my husband and I. We tried to ge When he approached us he looked young but his communication skills and knowledge of the vehicles more than impressed my husband and I. We tried to get him to jump ship and come to work for us but he is dedicated and loyal. Ask for Cade, you'll be happy you did. More
by DeeLee
October 02, 2024
The Finance Mgr contacted me asap in a timely manner. He promptly took care of my request. We traded in our vehicle and needed the warranty to be cancelled and get a refund. He was great in getting He promptly took care of my request. We traded in our vehicle and needed the warranty to be cancelled and get a refund. He was great in getting this done for us. More
by henallen
Employees Worked With
October 01, 2024
Awesome dealership! This is my 3rd Nissan and my 3rd dealership and this one is the best!! Everyone was so nice, and everything was so nice and clean! The process was so This is my 3rd Nissan and my 3rd dealership and this one is the best!! Everyone was so nice, and everything was so nice and clean! The process was so easy! Cameron was so polite and such a pleasure to work with on our pathfinder!! We went to Bishoy for the financing part and he was awesome too!! So fun to chat with!! So glad my car search led me to this dealership! More
by LaurenM
September 20, 2024
extremely professional and courteous. i will not have my car serviced anywhere else other than Nissan of Cool Springs. i will not have my car serviced anywhere else other than Nissan of Cool Springs. More
by jimmyjames
Employees Worked With
September 17, 2024
Oreanna was awesome! !!! Very quick to respond to all of my questions and absolutely no pressure. She treated me with respect and was super helpful. I am so happy to ha !!! Very quick to respond to all of my questions and absolutely no pressure. She treated me with respect and was super helpful. I am so happy to have had her as my sales person. Thanks to her, the entire process was a great example to my 18 year old daughter of what a new car purchase should be like. More
by mlamkins2007
September 06, 2024
This is the best dealership ever. I love everyone there. They are all so friendly and nice Mark, Laura, all the service guys all have treated us so great. I would recommend them to ev I love everyone there. They are all so friendly and nice Mark, Laura, all the service guys all have treated us so great. I would recommend them to everyone. ❤️ More
by ronnieandwanda
September 06, 2024
Best dealership and they sure know how to take care of their customers. They keep checking on you every little bit to see if you need anything. Love all of the service people. their customers. They keep checking on you every little bit to see if you need anything. Love all of the service people. More
by ronnieandwanda
Employees Worked With
August 31, 2024
Oreanna Annes was so very helpful. Kind and attentive, appreciated her patience and great personality. Would recommend this dealership because of her! Thank you so much Kind and attentive, appreciated her patience and great personality. Would recommend this dealership because of her! Thank you so much More
by Yesenia
August 30, 2024
Muy agradecida con esta chica muchas gracias por su amabilidad quedamos muy contentos con nuestra nueva camioneta amabilidad quedamos muy contentos con nuestra nueva camioneta More
by isbelastor94
