Nissan of Cleveland

Happy customer Gonna take several hour to servic my car so they offer loaner vechicle . . I went home wanted on them to call me when it was ready Gonna take several hour to servic my car so they offer loaner vechicle . . I went home wanted on them to call me when it was ready More

Excellence is the Standard I had a standared service being performed on my car and received the usual excellent service at Nissan of Cleveland. As usual, it was also very nice I had a standared service being performed on my car and received the usual excellent service at Nissan of Cleveland. As usual, it was also very nice to have the clean, light, friendly waiting area with excellent snacks!! More

Professional, Efficient, Patient Rick was an enthusiastic, very professional salesman. His knowledge of the used car financing process required patience and determination. Overall ver Rick was an enthusiastic, very professional salesman. His knowledge of the used car financing process required patience and determination. Overall very good experience. would gladly recommend. More

Awful Did not even try to fix the real problem said the tires were the total problem. To drive the truck 200-300 miles and the tires would smooth up. As he Did not even try to fix the real problem said the tires were the total problem. To drive the truck 200-300 miles and the tires would smooth up. As he tossed me the keys. More

Great buying experience The team at Nissian of Cleveland was awesome to work with. Brittany went above and beyond to make our experience even better! I only had one day to ge The team at Nissian of Cleveland was awesome to work with. Brittany went above and beyond to make our experience even better! I only had one day to get my new car and Brittany and the finance department stayed well after closing and still took the time to be awesome! More

False information on repairs Ask them to check horn said it would cost $400 to repair but it was a $5.00 fuse BE WARE OF THIS KIND OF FALSE INFORMATION Ask them to check horn said it would cost $400 to repair but it was a $5.00 fuse BE WARE OF THIS KIND OF FALSE INFORMATION More

Honest about needed service. Up front with needed repairs and the work they needed to do! Appreciated the honesty and the quality of work and service rendered. Will return. Up front with needed repairs and the work they needed to do! Appreciated the honesty and the quality of work and service rendered. Will return. More

Excellent Sales Associate who helped us find a car we could afford. He kept us informed of the deals his dealership was offering, so we could get the best possible deal to fi who helped us find a car we could afford. He kept us informed of the deals his dealership was offering, so we could get the best possible deal to fit our budget. He was very friendly and talkative. Also, he was very knowledgeable about what he had in stock and which car had what we wanted. More

Went above and beyond! Nissan of Cleveland went above and beyond in helping us replace our defective 2017 Nissan Altima that was purchased at a different dealer. When the o Nissan of Cleveland went above and beyond in helping us replace our defective 2017 Nissan Altima that was purchased at a different dealer. When the original dealer put us on a back burner, Nissan of Cleveland, the sales manager Amanda and the sales rep Jamey, handled the replacement in less time than we had been waiting on the original dealer to even start the process. They have been wonderful to work with and have restored my faith in Nissan dealers as a whole! I am loving my 2018 Altima! More

Customer Service I want to thank Ronnie and the service department at Nissan of Cleveland for the great customer service provided when addressing an issue with my Niss I want to thank Ronnie and the service department at Nissan of Cleveland for the great customer service provided when addressing an issue with my Nissan Pathfinder . It needed a cooling fan assembly replaced, and they ordered the part and repaired it in a timely manner. I was most impressed with their working with me to cover the cost of the part which was quite expensive when a little out of the warranty period. Ronnie was very personable and courteous, and I want to thank him specifically for his efforts in assisting me with the cost. I will definitely recommend utilizing Nissan of Cleveland for service needs. More