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Nissan of Bradenton

Bradenton, FL

4.7
2,574 Reviews
Call Dealership (941) 304-5799
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1611 Cortez Rd W

Bradenton, FL

34207

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2,574 Reviews of Nissan of Bradenton

September 21, 2021

Great Experience! Frank and Sid were amazing! Came in with one car and left with two! That’s great salesmen! More

by WBMXMOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny Tacle, Frank Wagner, Troy Hill, Sid Carver
Report | Print
Sep 24, 2021 -

Nissan of Bradenton responded

We really appreciate your feedback and thank you for the 5 stars! We will make sure to share the compliments with Frank and Sid. We are glad you had a great experience and cant wait to see you again. :)

September 21, 2021

I left a review and it was a one star because of the way they treated me as a buyer. They always thank the great reviews but never answer bad reviews. Do not do business with this Nissan Dealer!!! More

by BRIAN JULIEN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used car manager
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Sep 24, 2021 -

Nissan of Bradenton responded

Good Morning, Brian. Your feedback is important to us and we want everyone to feel valued and heard. Complete customer satisfaction is always goal and we are very sorry to hear that you were not pleased with your interaction. I would love the opportunity to speak with you and address your concerns to find out how we can be better. Please reach out to me at your earliest convenience if you would like to talk. - Thank you, Page, Owner Loyalty Manager (941)755-1571.

Sep 24, 2021 -

BRIAN JULIEN responded

I have purchased one used car and two New car's from Bradenton Nissan with good results. This situation is due to the used car manager and Frank the sales person.

Sep 24, 2021 -

Nissan of Bradenton responded

Hi, Brian. Were you perhaps you were thinking of Autonation Brandon, where your 2012 Juke was sold. For some reason we are not finding record of any purchases under your name at this dealership, other than the one time we had your Juke in for a recall last year. I apologize if this is in error. I was able to reach out to David and Frank regarding your interaction. It was explained to me and documented in our system that the vehicle you were interested in had just arrived to our lot and had not undergone an inspection with one of our technicians. When asked if we could give a ball park price on what the vehicle was going to be sold for, this was given in estimation and not an actual offer for sale. Unfortunately, the technician discovered that this vehicle needed far more work than we had anticipated from the visual inspection. In order to bring this vehicle up to our safety standards it required a new motor mount and brake replacement, which naturally raised the reconditioning costs for pricing. Frank explained this to you and we did our best to work with you on the pricing. We normally make it a rule not to honor requests for pre-inspection estimates for this very reason. We are very sorry for the disappointment and had no intention to cause upset or give the appearance of deceit. We believe in honesty and transparency. If you would like to discuss this further please reach out to us. We are happy to speak with you. Enjoy your weekend.

Sep 24, 2021 -

BRIAN JULIEN responded

Nissan Bradenton was under different ownership when I bought the cars from the dealership, Marty Sharp was the salesman which we became friends, I did not buy the Juke new so your miss interpretation of the other vehicles I purchased from your dealership is incorrect. Your salesman Frank and your used car manager DID NOT try to make any deals with me, they never contacted me! There's more than one side to every story.

Sep 24, 2021 -

Nissan of Bradenton responded

Hi, Brian. Respectfully, our telephone calls are recorded, including your last interaction with Frank, where you declined to proceed with the purchase of the vehicle based on price. We believe in honesty and transparency and would be happy to continue this conversation if you would like to call us. We are happy to speak with you. Enjoy your weekend.

Sep 24, 2021 -

BRIAN JULIEN responded

Thats correct because they added $2000 to the price for brakes and an engine mount which is insane. So no they DID NOT want to work with me. Please get your facts straight. Thank you

September 20, 2021

Great service from the staff and Dustin. Very understanding through the whole process. When I walk into the main doors, I noticed there is always someone greeting you. I like the atmosphere there More

by ADRIANCHINO92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Stevens
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Sep 21, 2021 -

Nissan of Bradenton responded

Thank you for such a positive review, Adrian! We are happy to pass along your comments to Dustin and the team. We appreciate your patronage and your support. We look forward to seeing you next time!

September 20, 2021

Keith was outstanding, went out of his way to help me with my service. I would recommend him again More

by GKOURIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wilson
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Sep 21, 2021 -

Nissan of Bradenton responded

We are very happy to hear that Keith provided you with such a positive experience! We will certainly pass along your kind review. Thank you for choosing Nissan of Bradenton!

September 18, 2021

Was just in for some service. They make you wait too long after the vehicle is completed to get it back. My vehicle was finished at 1021 when the mechanic closed the hood. Didn't get it out of the service ar More

by HILLP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fowler
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September 17, 2021

Great service here. The fact that they give you a ride home if you don’t want to wait at the dealership for your car to be ready is awesome. Cairo provided excellent customer service, drove safely and des More

by dominguezdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cairo!, Dustin Stevens
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Sep 20, 2021 -

Nissan of Bradenton responded

We're glad to hear you enjoyed your visit. Thank you for leaving the kind words about Cairo we will be sure to let him know to keep up the great work. We hope you have a great day! :)

September 14, 2021

After checking me in, a nice lady from Alabama gave me a tour of the waiting rooms and showed where the snacks and bathroom was located. The tech told me it would take around two hours and he was spot on! More

by mortisha1433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wilkinson
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Sep 17, 2021 -

Nissan of Bradenton responded

That nice lady from Alabama is Angie :) She is the sweetest! Thank you for taking the time to let us know how we did! We are happy to hear that the team took great care of you while you were here. We appreciate your business and your support. Enjoy your afternoon!

September 14, 2021

Bad service, unloyal technicians and horrible customer service. They don't listen to the paying customer and just take your money . More

by KRISV674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Wilkinson
Report | Print
Sep 15, 2021 -

Nissan of Bradenton responded

Good Morning. Thank you for reaching out to us. I would like the opportunity to speak with you about your concern and the details of your visit. Customer satisfaction is our top priority and we are very sorry to hear that you were not pleased with your visit. Please reach out to me at your convenience. I appreciate your time and I look forward to speaking with you. - Thank you, Page, Owner Loyalty Manager (941)755-1571.

September 10, 2021

Eric was great! He made sure I was fully taken care of. He offered superior customer service. I always get great service at this dealership. More

by DSMITH0227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wilkinson
Report | Print
Sep 14, 2021 -

Nissan of Bradenton responded

Thank you for the wonderful Review and the 5 stars! We are happy Eric was able to provide excellent service during your visit. We want to thank you for your business and we look forward to seeing you again.

September 10, 2021

Outstanding, professional and responsive! Keith was great- very attentive to our needs and schedule. We're very happy to be clients! We do have a comparison to another Nissan dealership and Nissan of B More

by rakeyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wilson
Report | Print
Sep 14, 2021 -

Nissan of Bradenton responded

Thank you for the kind words about Keith. We will be sure to pass along the kind words to him. We are glad to have earned your business and look forward to seeing you again soon. :)

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