Nissan of Bay Shore

Didn't have to go here to know they are extremely RUDE. If I could give this dealer ZERO stars I absolutely would! This has to be the worst dealership on the entire island! I have never even been to this de If I could give this dealer ZERO stars I absolutely would! This has to be the worst dealership on the entire island! I have never even been to this dealership and all they have done is continuously harass me with mailing after mailing! I don't live even close to this dealership and have asked them to stop sending me mail about "buying back my nissan" when I have never even owned a nissan in my entire life. I spoke with the receptionist who was less than helpful and even tried to sell me a car as I'm telling him to remove me from their mailing list repeatedly! I consider this car dealer to be extraordinarily RUDE and completely disrespectful. If this is how they treat someone who they want as a potential customer I can only imagine that the rest of their staff must be as poorly mannered as their receptionist was. On another note I'm sure once you do buy from here you will be spammed and harassed by them via mail as I have been. Highly recommend you go to a more respectful dealership. More

Bay Shore Nissan is mind numbingly atrocious. They will literally make you want to pull your hair out. I went to purchase a new vehicle. Apon arrival I immediately test drove it and proceeded to wait an ho literally make you want to pull your hair out. I went to purchase a new vehicle. Apon arrival I immediately test drove it and proceeded to wait an hour and a half before I could sit down with a salesperson. We negotiated a price and it was a good one at that, I gave a $500 deposit and swapped my insurance but was told I had to wait to talk to finance to settle up. Then they gave me the wrong VIN so I called the insurance company again. After waiting a total of SEVEN hours in the showroom (4pm-Midnight) they said finance still couldn't see me so I gave up, told them "forget it just refund my deposit" to which they said "The person who does refunds isn't here, they'll call you tomorrow" and I called the insurance company again to switch my coverage back so I could drive home. The following day they called me and said if I was still interested they'd take care of everything so I could just come in, sign and take the car home. So, like a sucker I agreed and once again added the car back on my insurance. 6 hours later with no phone call, I called and texted and got no response so I drove to the dealer and was told they still weren't ready. The following day I called in the afternoon and still no car so I asked for my $500 deposit to be refunded and of course "The person who does refunds isn't in today". And again I removed the car from my policy. I was given excuse after excuse, first it was the DMVs fault, then it was because of a rebate. Everytime I'd ask for an update it was always "really soon", and "you're up next". I was "up next" for 3 DAYS! I spent 7 hours waiting in the showroom for my car and then an additional 2 days and switched my insurance a total of 5 times all for nothing. And my refund that I was supposed to receive within 48 hours took two weeks after 4 phone calls and a visit to the showroom. Then I get a Nissan credit card in the mail. One that I never asked for. They just went ahead and opened a credit account on my behalf! The most utterly unprofessional, bush league, disfunctional operation I've ever had the displeasure of dealing with. More

Dishonest Never returning for service or sales! We bought a 2-year old vehicle from Atlantic Nissan with "Free Oil Changes for life." Because the shop was sol Never returning for service or sales! We bought a 2-year old vehicle from Atlantic Nissan with "Free Oil Changes for life." Because the shop was sold to Nissan of Bay Shore, the store no longer honors this service agreement. After driving 45 minutes for the free oil change, management was unwilling to waive the cost, and did not advise I'd be charged when making the appointment. Then, service advised I needed a new battery because ours was bad. I drove down the block to Autozone and it tested out perfect. Liars and xxxxxxxx. More

Worst ever! Dont buy a car there. They Screw up Everything and the service is the worst customer service I have ever had . I get such anxiety every time I get my car back from them they either don Everything and the service is the worst customer service I have ever had . I get such anxiety every time I get my car back from them they either don't feel my fluids every time I get an oil change or they don't reset the maintenance buttons or something they don't do they screw up the numbers on the oil change I've had to bring my brand new car I bought from them back at least one dozen times for something wrong with my vehicle. And on top of it every time you speak to someone you just get bag customer service and they act like it's your fault like you're a bag customer. I have overheard and xxxxxxthey're talking badge about me as I'm waiting for my vehicle to be finished. Completely worst dealership I have ever been to so and organized on professional everything More

Shady Crooks I have been a loyal customer since I purchased my vehicle, I brought my car in for a routine oil change. I did not have the same service writer that I I have been a loyal customer since I purchased my vehicle, I brought my car in for a routine oil change. I did not have the same service writer that I have had in the past. I never had any issues with the previous writer who has handled my past visits. The service writer who I dealt with in this recent visit tried to upsell extra services, without stating the cost clearly up front, the bill was over $860, and they lost my key fob. They expect me to pay for the key replacement. They are dishonest and for that they lost a customer. More

Horrible boarding criminal I m infuriated with this dealership, after 3.5 hours being there and forcing me to test ride cars , I was told by Simon F Israellian that they cannot I m infuriated with this dealership, after 3.5 hours being there and forcing me to test ride cars , I was told by Simon F Israellian that they cannot give me a price on the car I was looking at till I filled out a credit app which they needed to submit. So when I explained I am 60 years old, an owner of a hugely successful technology company and have bought hundreds of cars for my family and business as well as 3 Nissan's in 5 years I never heard of such a request? Seriously, I also informed him base the price on my credit credit score of 800, if that number changes, then I understand if the price quoted may change.I was ready to buy, and would have walked out with a new car. When I further explained that why would I have you run my credit, before you give me a price, he told me this is standard procedure for the Atlantic Dealerships. This dealership that is run by Simon f Israelian IMHO are crooks , better word, is dirt bags that want to suck you dry and take advantage of you. So the good news is, I went to smithtown nissan, got a price in 20 minutes, and walked out in 2 hours with a brand new Murano platinum truck. Shame on his dealership. I will say, the service department and the service advisers at Nissan Bayshore are awesome! They did tell me though, this is a scummy dealership as is all the Atlantic group!. Stay away from Atlantic, I rated this as 1 star, if I could give zero , I would have, but, as mentioned, their service department is great. So in short. I bought a a new Murano Platinum, awesome SUV. Great experience from Smithtown Nissan More

Exceeded expectations !! Customer service exceeded expectations liked the size, selection, staff and environment that Nissan of bay shore has if you come here you will not be Customer service exceeded expectations liked the size, selection, staff and environment that Nissan of bay shore has if you come here you will not be disappointed More

Great service here went above and beyond my expectations will be coming here again when in need to renew my lease with my new favorite dealership here went above and beyond my expectations will be coming here again when in need to renew my lease with my new favorite dealership More

family they made me feel like family not pushy very attentive paid attention to all the details i needed and really put me in the car i wanted and needed not they made me feel like family not pushy very attentive paid attention to all the details i needed and really put me in the car i wanted and needed not just rushed me into a random vehicle More

Very attentive staff Great selection very happy with how the staff worked to get me my car fast and for a great deal with awesome perks Great selection very happy with how the staff worked to get me my car fast and for a great deal with awesome perks More