Nissan of Bay Shore

Classic switch-and-bait operation. We came in for a used car advertised at $23K. The salesman talked incessantly about this feature and that feature, but when we pressed for the out We came in for a used car advertised at $23K. The salesman talked incessantly about this feature and that feature, but when we pressed for the out-the-door price, the manager appeared. He quoted us $32K and refused to provide a breakdown of the nearly 40% markup. We walked away. The next day, we searched CarMax's inventory and found an even better car - same year, make, model, less mileage, better Carfax record - for $25K, plus only about 10% for taxes and DMV fees, giving us straight out an out-the-door price of $27K. I bought it and love it. I have great respect for an American business like a car dealership trying to make money. But with CarMax and Carvana as options, AI providing solid personalized advice, and countless YouTube car-buying guides available to consumers, a nearly 40% markup from the dealership is laughably outdated. Consumers are far too informed today to fall for these old-school sales tactics. More

If I could give them less than one star I would ,Beware of bait and switch tactics , After long dragged out day for no apparent but to wear you down so will sign anything.The numbers changed half a dozen t of bait and switch tactics , After long dragged out day for no apparent but to wear you down so will sign anything.The numbers changed half a dozen times right to the end . Beware of Antonine the who lied through his teeth .We agreed on a deal paperwork signed the a bill for 6300 with no apparent answers from anyone from the dealership to head quarters. No help at all . Never again will I buy Nissan . More

Asking to do a credit application before giving numbers is crazy, and then the manager getting loud with me when I refuse to do it is insane. Gtfoh. is crazy, and then the manager getting loud with me when I refuse to do it is insane. Gtfoh. More

I had such a great experience at Nissan of Bayshore and truly appreciated how friendly and professional everyone was throughout the entire process. Henry, the car salesman was incredibly patient and hel truly appreciated how friendly and professional everyone was throughout the entire process. Henry, the car salesman was incredibly patient and helpful. He took the time to go through all of the numbers with me and made sure I clearly understood everything before moving forward. I never felt any pressure at all, (which made the whole experience that much better). Matt the product specialist was fantastic. He took his time walking me through the car and explaining all of the features so I was confident with everything before leaving. They both made sure all of my questions were answered and didn’t rush through anything. At the end of my visit, the boss Simon stopped in to personally make sure everything about my experience was going well and that I was happy with everything. Overall I am very grateful for their help and would confidently recommend them to anyone looking to purchase a car 10/10 ⭐️ will definitely be returning when my daughter is ready to drive! More

Beware of of bait switch tactics . They not honest and sleazy to say the least . Been leasing and buying cars from Nissan for years.They said they would absorb overage on lease car if They not honest and sleazy to say the least . Been leasing and buying cars from Nissan for years.They said they would absorb overage on lease car if I leased another car witch is normally what they do , then sent me a bill for over 6,300 hundred dollars . No help from salesman David lopes ,manager Raul melindes or head quarters . Never again More

If I could give zero stars I would. This dealership completely wasted my time and was dishonest about running my credit. Salesman Henry told me he needed to run a credit check to provi This dealership completely wasted my time and was dishonest about running my credit. Salesman Henry told me he needed to run a credit check to provide a lease quote. I asked him multiple times if it was a hard or soft inquiry and he repeatedly told me it was soft. He made me believe it was a soft inquiry and that it would not affect my credit. Once I left I was notified that it was actually a hard inquiry. I emailed Henry that same day to address it but he never responded. A few days later my wife called the dealership demanding they contact the credit bureaus to remove the inquiry. The manager J said they would try but refused to put anything in writing. This place is unprofessional, misleading, and lacks accountability. They are not BBB accredited and currently have 19 complaints filed with the Better Business Bureau. I wish I had seen that before visiting. Do yourself a favor and avoid Nissan of Bay Shore entirely. More

I rarely leave reviews, but my experience here was unacceptable. The individual who introduced himself as Simon (claiming to be the "Owner and GM") was extremely unprofessional — combative, threatenin unacceptable. The individual who introduced himself as Simon (claiming to be the "Owner and GM") was extremely unprofessional — combative, threatening, and openly disrespectful in the showroom. When I tried to voice a concern, I was told he was the only person I could speak with, which left no path for a fair resolution. I had every intention of purchasing here, but his hostile and condescending behavior made it impossible. Buyers, be cautious when dealing with him. More

Henry did a great job. On my deal good job please omit my bad review I left. Please omit bad review thankyou dint know too take it off thankyou. Henry did a great job j On my deal good job please omit my bad review I left. Please omit bad review thankyou dint know too take it off thankyou. Henry did a great job job More

Horrible experience. After they sell you the car they just don't care anymore . BE AWARE They increase the price from what they and you agreed on when you are unaware/ wa After they sell you the car they just don't care anymore . BE AWARE They increase the price from what they and you agreed on when you are unaware/ waiting for hours and rush you to sign papers, so you woul not notice the price increase. I do not recommend this dealership at all. More