Nissan of Bay Shore

Well I’m obviously not happy. I put a deposit down filled out the credit application and guess what? They sold The car on me. I just find that to be very rude and unethical. I let them know I would come in i out the credit application and guess what? They sold The car on me. I just find that to be very rude and unethical. I let them know I would come in in two days with my husband because I felt more comfortable. Within that time they had another buyer and just sold a car on me. How rude is that?They were so desperate to make a penny that they sold a car on me? Meanwhile they had so many customers a lot of customers. I mean it was just very unprofessional. My sales person was nice however they made a wrong decision as a dealership. Very rude and unprofessional!! More

We agreed upon a down payment of 3,500 monthly of 290, with sales people. then finance charged my credit card over 6,000. terrible deception. with sales people. then finance charged my credit card over 6,000. terrible deception. More

I Bought my Altima in June 2019. I was also told free oil changes and tire rotation for life of my lease. I was even given a certificate with my Name, Vin # and Managers Signature on it. When I scheduled my changes and tire rotation for life of my lease. I was even given a certificate with my Name, Vin # and Managers Signature on it. When I scheduled my appointment last week, I was told that Nissan corporate does not honor this anymore. I told them I should be in the system and I have a certificate and if Nissan doesn’t do it for free I should be grandfathered in as that was part of my negotiation for leasing the car.in 2019. So next step I called the Service Manager. When the Service Manager Joe finally answered the phone, he said I could give you the oil change for the lease of the car for $24.99 but if I do have the certificate he would honor it. Well when I bought the car in and presented it to Joe he back tracked and said he could only do this oil change for free this time only. Then I went to speak to the Manager (if you could call him a manager smug and arrogant) Simon who also does not return calls. His excuse is he does not get the messages. In the real world his receptionist would be fired. Simon solution he will take me out of my lease that day and give me a new car with a maintenance agreement free of charge. Is that not ridiculous? We are talking about an oil change folks. I have leased many cars and have sent friends to Bayshore Nissan because at one time their service department was phenomenal. They will never see me or my friends again. Believe it or not the great Simon did not even know the Regional office phone number when I asked for it. For anyone that has or had this problem I suggest you call Nissan Consumer Affairs at 800-647-7261. I did and I will be getting free oil changes for the life of my lease. Well we all know how Nissan is going to respond to my review- We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We regret to hear that you had this experience with us. More

Manager ELI AFGHANZADA rudeness I bought my rogue in April 2018. I was told free oil change for life as long as I was the owner of the car. I went today and was told that Nissan corp I bought my rogue in April 2018. I was told free oil change for life as long as I was the owner of the car. I went today and was told that Nissan corporate told them they can’t do it for free anymore. I was told by the manager ELI AFGHANZADA that corporate have discontinue the program due to COVID-19 since Nissan is lossing money. After buying a total of 4 nissan in the last 2 years I am being told that the benefits that I was getting and one of the main reason why I chose Nissan is no longer available. The manager Eli said that I should be grateful that I took advantage of the program for the 2 years. I be filling a formal complaint to corporate and if it doesn't get resolve I will bring the media as I recorded the conversation with the manager. More

If you want to feel rushed and pressured into buying a car, then this is the place. Very dishonest, they try to move things along fast to sweep important facts under the rug. I wouldn't buy a car from t car, then this is the place. Very dishonest, they try to move things along fast to sweep important facts under the rug. I wouldn't buy a car from them even if it meant I had to walk everywhere. They add fabricated fees to the vehicle to raise the price from the listed internet price. If you have a choice, and you do, I would suggested not to buy a vehicle from this location. More

Leased an Altima in May 2019. I was promised free oil changes for the life of the lease. I called today to schedule service and was told they no longer honor that promotion. Oil change would be 79.95. I changes for the life of the lease. I called today to schedule service and was told they no longer honor that promotion. Oil change would be 79.95. I requested speaking to a service manager and was told they were busy but would call back. 9 hours later and still no call. More

No wonder they have so many bad reviews. I had the worst experience that I could ever had purchasing a car lease. If you want to suffer bullying, go to this horrible place to buy a car. They have just no i experience that I could ever had purchasing a car lease. If you want to suffer bullying, go to this horrible place to buy a car. They have just no idea about what costumer service is. They work to manipulate the client and they don’t give you the real final price of the car, until you have everything done, even hired the insurance. When you go to make the payment, they ask you for more money than the one you agreed before with the sales person, as if they were charging taxes, and you know, they are overpricing the vehicle. I spent a nightmare with those people, trying to tease me. They made me feel really bad. Shame on all of them! More