Nissan Of Union City

DO NOT PURCHASE A VEHICLE FROM HERE I purchased a brand new 2016 Nissan Sentra a few months ago, my salesman was Rueban Jones. After I purchased my vehicle, I received a call from Rueban I purchased a brand new 2016 Nissan Sentra a few months ago, my salesman was Rueban Jones. After I purchased my vehicle, I received a call from Rueban Rueban tried to bribe me. Rueban said "there will be a survey sent to you, if you give me five stars then I will allow you to come and get two free gas fill-ups from the nissan dealership" I said no either you earned the five stars honestly or not at all. Fast forward I realized I didn't have center caps, I called the dealership and I was informed that I would be able to come to the dealership and get them. I arrived today 3/6/2017 and was informed by the floor manager Antwan mcgee that there was nothing that he would do to help me, he was rude and uncaring. I will never purchase from this dealership again. I advise anyone searching for a vehicle to stay away from this place. The salesman are crooked thieves. The floor manager was an unprofessional Jack xxx...STAY AWAY!!!! More

The best salesman ever Doug Brown I don't like to thank Doug Brown for giving me the best opportunity to purchase a Union City Nissan. He gave me all the pointers and everything abou I don't like to thank Doug Brown for giving me the best opportunity to purchase a Union City Nissan. He gave me all the pointers and everything about my new vehicle and make me feel comfortable and at home. I can personally say that he's the best car salesman ever. I'll recommend my friends and family to Union City Nissan passing them on to Doug Brown. Thank you Doug Brown Edgar Stallworth More

BEWARE!!! RUN in the opposite direction!!!!! I purchased a 2014 Nissan Sentra SL exactly 2 years ago. I came in to have a noise checked at only 25,000 miles, 3 tmes in less than a week and was to I purchased a 2014 Nissan Sentra SL exactly 2 years ago. I came in to have a noise checked at only 25,000 miles, 3 tmes in less than a week and was told nothing was wrong. I went to a different dealership and they immediately told me I needed a new transmission!!! It was covered by the 60K warranty, but how could the Union City Service team not know it was the transmission?!!? I will NEVER go back for service or anything else!!! More

Great customer service, will help you get in a car. He helped me get in a car when I thought it was impossible. Explained everything to me, keep me refreshed with water and popcorn was while i was there He helped me get in a car when I thought it was impossible. Explained everything to me, keep me refreshed with water and popcorn was while i was there. Very friendly and polite. More

Wasted 2 days of my time that I can't get back. I was promised a good deal on are car they tried to stick me in a base model 2017 sentra with a high arp the sales person I worked with tried to.Rush I was promised a good deal on are car they tried to stick me in a base model 2017 sentra with a high arp the sales person I worked with tried to.Rush me into a contract without really explaining anything More

Price change Found a used Sierra on the lot that had everything I was looking for. Reached out to them via email and was contacted by Deangelo Jett. After some neg Found a used Sierra on the lot that had everything I was looking for. Reached out to them via email and was contacted by Deangelo Jett. After some negotiations Deangelo and I had come to a price agreement, which i have both in writing and recorded on voicemail. After settling on an out the door price, I began making arrangements with my bank to purchase the vehicle. Upon requesting Deangelo send some information over to my credit union, he informed me that he couldn't sell the vehicle at our agreed upon price. He then added 2k to the out the door price and proceeded to tell me how great of a deal I was still getting. Awful experience, wouldn't recommend them to my worst enemy. More

Whole story not told. I went in the rent to own program. As I was approved, I could't get a car do to there being a mileage cap on the car in this program. I work for uber I went in the rent to own program. As I was approved, I could't get a car do to there being a mileage cap on the car in this program. I work for uber so they wouldn't give me a car. I met all the requirements that they advertised but still have no car. I delt with Ms. Chambers who wasn't the nicest person and act like she didn't have time for me. I will be going to the BBB and ensure thier advertisement is legal. More

Nissan of no customer service Went to Nissan of union city to look at a 2011 Kia Forte it took the the sales guy 15 mins to drive the car up from the back. I learned the car needed Went to Nissan of union city to look at a 2011 Kia Forte it took the the sales guy 15 mins to drive the car up from the back. I learned the car needed a battery and he was trying to find a jump. (Smh) In addition the rear tire was going flat including several other things. Obviously the car was in no condition to be test driven. I was told to wait a few minutes so the service team can fix the minor repairs 40 mins later the car still didn't make it to the service garage. The sales manager suggested three other vehicles to view two was already sold! Don't waste you time nor your money here for bad service. More

Don't buy anything from this Nissan Dealership I will never ever buy another Nissan period. At least be honest with a consumer who is buying your.....no car that is financed for thousands of dollar I will never ever buy another Nissan period. At least be honest with a consumer who is buying your.....no car that is financed for thousands of dollars should have serious mechanical failures within a year. You all represent a brand of faulty cars and you ignore people who have given you their business, money and trust. DONT BUY NISSANS FOLKS..... ESPECIALLY ONES WITH CVT TRANSMISSIONS THEY ARE FAULTY!!!! More

She lied to me and never gave my money back I came in to the dealership with an issue of my vehicle making a click sound. I thought it was Mounts and told her that information. She advised me th I came in to the dealership with an issue of my vehicle making a click sound. I thought it was Mounts and told her that information. She advised me that there is a charge of $80.00 dollars to check the issue to see what the problem is. I got a call back stating that my barrings on the passenger side was bad. I have extended warranty that covers the cost with zero deductible. She told me that they didn't cover everything but later after I called USAA, they said they paid for everything in full. I got charged taxes on Labor and parts. She owes me money back and when she seen me the other day, she avoided the conversation nor did she say hi after a while of me texting her to get the job completed. Yet again her quote to me was to high on the mounts to be replaced that I would have been paying more money. I went to a different service advisor and got the work done. My USAA account paid the cost and I didn't come out my pocket for nothing. That makes you wonder about this lady. She is profiting off the lies, charging taxes on labor, not following up and avoids speaking when she knows she was wrong...... More