Nissan Of Union City

Bait and switch. Called that morning was told the vehicle was there. Drove 50 miles only to be told that it was sold yesterday. Called that morning was told the vehicle was there. Drove 50 miles only to be told that it was sold yesterday. More

If I could give it no star, I would they are very unprofessional . Say that you can’t take your business to a black dealership all the sales people in there are predominantly or black. They have no r unprofessional . Say that you can’t take your business to a black dealership all the sales people in there are predominantly or black. They have no respect for the customers . They tried to make a car deal, but I was unhappy with the deal so I did not get the car at this point a time they do not wanna give me my deposit back. They have been giving me the runaround. I have been back out there on several occasion, asked to speak to the manager general manager, and they are being very unprofessional. This is very unethical and this is not how you have a business and you expect for people to come and purchase a car from there. Something needs to be done. More

I have been contemplating so bad on this review. . but I want my voice to be gracefully & respectfully heard! This may not stop your next purchase , but this will give you a brief insight onto what y . but I want my voice to be gracefully & respectfully heard! This may not stop your next purchase , but this will give you a brief insight onto what you’re getting yourself into. I am a young black 23 year old who showed no signs of weakness Saturday! Let’s first start off with the Salesman D’Nario , such a great man , but he rushed me the entire time & failed to even go over the paperwork with me, he didn’t read anything correctly he just threw the papers in my face & I found additional add ons to the purchase that wasn’t necessary. Secondly, I have a credit score higher than 760, I was first informed I would have a set payment , after being close to signing paperwork, I was informed immediately after I would have a $5,000 loan I would have to pay off within 6 months by scanning the “dignifi” code , nothing was explained clearly , I was just told it would “help my payments decrease” … after considering not using the loan that wasn’t relevant in the first place , we realized my payments would have been way lower! That was the first red flag. I got a second payment option & was informed additional coverages were included , such as “GAP” & “life long warranties” just to find out after, they were not included! After speaking with the Financial specialists he accommodated many payment options for me, & was very upscale about it. He made me feel like my credit wasn’t xxxx! I know for a fact I was being screwed over because after staying at the dealership for 7 hours of being chased down with different payment options I received the payment option I in FACT qualified for!!!! VERY UNPROFESSIONAL. As I continued to leave out the dealership , they came to my car 3 times and conducted bad business , D’Nario argued with my partner & said some personal things that wasn’t necessary. Long story short , be careful , read over your paperwork , & ask MANY questions! I was belittled like I couldn’t get a car with reasonable payments..with a great credit score, & a down payment !!! This dealership wants money , commission, they will laugh behind your back like you’re dumb & they don’t care about you! If I would have signed the papers I would have been in a financial hardship with the dealership!!!! PLEASE BE AWARE & BE CAREFUL! It’s a cultured dealership that will act like they’re working with you , while ALL ALONG they’re working AGAINST you! I love my black people , but this just wasn’t it! Please be careful! More

My name is Mr Watson I took my truck to Bella Nissan to have a sensor replaced a poem receiving my truck back my truck was heavily damaged on the right side I talked to the service manager he repeated it t have a sensor replaced a poem receiving my truck back my truck was heavily damaged on the right side I talked to the service manager he repeated it told me he was going to fix it why we were standing talking me and him are my side from the wheel was broken he walked to my truck and knocked it back in which is the stores on the side he repeatedly said we're going to fix this as soon as Alexia grinsky service director get it then upon me calling the service director alexian several time talk to Mr David about my truck they received it said they going to call me back call me back upon my truck was returning heavily damage when I went in to bring my truck in service sales Derek and Peter offered to buy my truck they did a walk around my truck and took pictures of my truck off me $4,000 more than my truck was valued for a poem coming back to receive my truck my truck was wrecked damaged very very bad Nissan of Bella keep repeating said they going to get back with me get back with me they have never called me this happened on September 9th here it is September the 29th no one still haven't returned my calls please do not go to Bella Nissan they would not responsible and they would tell you a lie in a heartbeat so how was my truck Damaged when your sales manager offered me 4.000 over book value I have in black and white where Derrick sales manager. so how he offered more if truck was wrecked ask him and Peter salesman More

For the first time my oil change didn't take several hours and the customer service level was exceptional. Olie was friendly and engaging with a great personality. hours and the customer service level was exceptional. Olie was friendly and engaging with a great personality. More

I am an auto transport broker service. Lablondi a manager at bella Nissan had me save their day by getting al vehicles transposition Atlanta to Bronx NY. I had the tablet m transport han Lablondi a manager at bella Nissan had me save their day by getting al vehicles transposition Atlanta to Bronx NY. I had the tablet m transport handled as needed. I updated lablondi throughout the day with her not responding. I paid the driver at 8pm. as I was supposed to do. I invoiced lablondi, they paid me$300 less than I had paid the driver and told me they weren't paying me anymore. The office then ganged up in me and made me leave the building. The owner Andre Smith, was involved also. I'm shocked! This is basically robbery! More

I'm sorry to say that this service center is just a short walk from my house, but I won't be using their services again. Their customer service is absolutely terrible. When our car's transmission broke down, walk from my house, but I won't be using their services again. Their customer service is absolutely terrible. When our car's transmission broke down, we decided to take it to the nearby Nissan dealership instead of calling a tow truck to have it taken to another dealership. Big mistake! However, the receptionist at the dealership couldn't connect us with anyone who could provide information about our car. It took days for them to give us any updates. If you need your car serviced, I highly recommend going elsewhere. The lack of empathy and responsiveness from the staff is disappointing. When my husband went there, the employees were just standing around talking and not showing consideration for customers who might have urgent needs. It's truly disheartening to see this lack of care for people's situations. More

I was being helped by Tamoor Chaudhry with traffic violations from the Chicago Il area but now ant contact attemots are rejected. I am still receiving violation from area in the Chicago area. I the violations from the Chicago Il area but now ant contact attemots are rejected. I am still receiving violation from area in the Chicago area. I the car in question is the Mercedes that I traded in Sep of last year but the violations keep on showing up. I was advised that the dealership would yake the necessary action on the Mercedes to complete the trade, BUT THAT DID NOT HAPPEN. So my review of your dealership is that it is very bad and not reliable More

Walking into this place is like walking into a den of vipers. Don't get me wrong, the salesman was great but it was the sales manager that was the problem. He did not honor the price of a new vehicle in vipers. Don't get me wrong, the salesman was great but it was the sales manager that was the problem. He did not honor the price of a new vehicle in spite of consumer protection laws against deceptive advertising. He claimed he knows the law but that's laughable especially since he tried to charge me a doc fee when the dealers website says that the doc fee was included in the sales price. He doesn't even know what is on their own website, so you expect me to believe you know consumer laws? I'm still shaking my head at this guy lol. Very unprofessional for a sales manager. Not only did they lose out on a new car sale but lost out on a future customer as well. I would stay as far away from this dealership as you can. Based on their reviews I should have as well. More

Rick is awesome! He made the job of buying a car, not a job and very easy he was patient and all the good things that I was looking for He made the job of buying a car, not a job and very easy he was patient and all the good things that I was looking for More