Nissan Of Redlands

Service was completed in a very reasonable time. That's the first positive. I arrived when there were no other guests to check-in so there was no pressure on any service person to check you in and move on the first positive. I arrived when there were no other guests to check-in so there was no pressure on any service person to check you in and move on to the next. Did not feel like a valuable customer at all. All checked-in? Next, wait...there was no next to move on to. No friendliness to let me know we continue to want your service here. I also take my vehicle to West Covina Nissan and NEVER get the bum's rush treatment. Guess if I want friendly service at the service desk I picked the wrong location. I will be happy to go back to WCN for future visits than to return here for what? Not friendly. At least upon paying for the service done the cashier was very friendly and made me feel like a valued customer. More

Jahan always makes sure I’m in and out when my vehicle needs service. Water is always offered and available. Never a problem or disappointment. needs service. Water is always offered and available. Never a problem or disappointment. More

Service is excellent, staff are very courteous and helpful. Have no regret that I bought Nissan Murano as I feel every time I brought my car for service i was treated like VIP and service is always aw helpful. Have no regret that I bought Nissan Murano as I feel every time I brought my car for service i was treated like VIP and service is always awesome. More

The entire service department is very friendly and helpful. They always facilitate the process of taking my car to get some maintenance done. As a whole the department does a fantastic job. helpful. They always facilitate the process of taking my car to get some maintenance done. As a whole the department does a fantastic job. More

Helena was very nice and competent. I trust her advice on the service my car needed. I have had bad service from other dealers in the past, but I trust Helena at Nissan. the service my car needed. I have had bad service from other dealers in the past, but I trust Helena at Nissan. More

I was very hesitant before the visit to trade my car since I was planning on keeping my car until it was paid off but I'm so glad I didn't. Got into a better car for the same monthly payments I was mak since I was planning on keeping my car until it was paid off but I'm so glad I didn't. Got into a better car for the same monthly payments I was making before while continuing to build up my credit. Jacob was very accommodating and I didn't feel stressed out. Thank you for making it a better experience than expected. More

Helena was very nice and the service was quick. they always are nice and friendly. definitely will go back the next time my car needs service always are nice and friendly. definitely will go back the next time my car needs service More

I came into the dealership already pre-approved with my bank. I knew the vehicle I wanted as I had one some research already. The internet price on the vehicle was $33k. Upon doing the paperwork I was pres bank. I knew the vehicle I wanted as I had one some research already. The internet price on the vehicle was $33k. Upon doing the paperwork I was presented a price if $39k. I asked why the price difference and had to show them the internet price from my phone. That was a little off putting. Even after telling them I wanted to use my bank for financing, the took my personal info (SS#) and ran my credit report in order to give me a financing option. That was also off putting. Other than that every one was nice and respectful. I have no complaints about the time it took to purchase the SUV. More

I took my truck in for service on my Frontier because The A/C fan stopped working. They got me in with an appointment quickly and within an hour my truck was fixed. They always do a thorough job in a timely A/C fan stopped working. They got me in with an appointment quickly and within an hour my truck was fixed. They always do a thorough job in a timely manner. Thank you More

All the salesmen that I worked with were very helpful, they made sure that I was pleased with the decision that I made. Dominique was great they made sure that I was pleased with the decision that I made. Dominique was great More