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Nissan Lake Country - Service Center

Oconomowoc, WI

4.8
105 Reviews
Call Service Center (262) 522-7200

105 Reviews of Nissan Lake Country - Service Center

Sort by
December 20, 2024

I went in for a basic oil change. What I got was a complete oil change, full inspection, full diagnostic report, and a very nice car wash. Reggie is a pleasure to deal with. He is ver More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2024 -

Nissan Lake Country responded

Thank you, Craig, for sharing your thoughts about your experience with Nissan Lake Country. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-522-7200

December 19, 2024

Best dealership I have ever worked with! The staff is amazing and caring. They respect your time and value your needs. More

by Leah Weninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tetzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Nissan Lake Country responded

It has been a pleasure serving you, Leah. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan Lake Country, we look forward to having you as a valued customer for many years to come! Matt Luchini Service Manager 262-522-7200

December 03, 2024

Haley was very professional and courteous. She made the service very comforting and necessary. She made it a wonderful and welcoming experience to be at Nissan of Lake Country. Thank you for y More

by Jerry.nguyen09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stamates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Tetzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Dianov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Berard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bergemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Westenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sorenson
Report | Print
Dec 03, 2024 -

Nissan Lake Country responded

Thank you so much, Jerry, for your excellent review! We are so glad that Haley had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan Lake Country to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-522-7200

November 22, 2024

We wonder why they had no record of us being there before when we spent almost $800 a little over a year ago. More

by SREWALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Nissan Lake Country responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Matt Luchini Service Manager 262-522-7200

November 19, 2024

Very friendly and efficient staff and service department. Nice and extremely clean waiting area. Fast service and they even leave a treat in your car for you. Best experience at a car dealership ever. More

by LIZZYAMAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Nissan Lake Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-522-7200

November 17, 2024

All the staff are very knowledgeable and are always taking care of any issues I may have. They make you feel like family. More

by cwgan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stamates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Nissan Lake Country responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan Lake Country. Matt Luchini Service Manager 262-522-7200

November 01, 2024

Great people, great service. Comfortable waiting are with wifi, coffee, water, soft drinks, and snacks. More

by PETER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2024 -

Nissan Lake Country responded

Thank you for choosing Nissan Lake Country. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-522-7200

October 17, 2024

EXCELLENT service. This was the Best service I have ever received at a Nissan dealer. More

by THERESA_NESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Nissan Lake Country responded

Thank you so much, Theresa, for your kind words, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 262-522-7200

October 16, 2024

Awesome attention to detail. They know how to take care of their customers. My vehicle sparkled when I left. Thank you Reggie.🙂 More

by SCVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Nissan Lake Country responded

Thank you for choosing Nissan Lake Country. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-522-7200

October 14, 2024

Very dedicated to customer service and getting work done efficiently and correctly. It’s a really nice dealership More

by ROLLNON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Tobias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Nissan Lake Country responded

It's great to hear that Haley and Reggie were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Nissan Lake Country! Matt Luchini Service Manager 262-522-7200

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