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Nissan City of Springfield

Springfield , NJ

Overview
Reviews
Vehicles
4.4
22 Reviews
Call Dealership (888) 348-5060

146 Route 22

Springfield , NJ

07081

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Showing 22 reviews

April 24, 2024

It’s very hard to find somewhere to trust to service your vehicle and this dealership is the best! Israel was attentive to what my needs were and educated me on exactly what needed to be done and why. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calin Fisher, Israel Mardi
Report | Print
Oct 23, 2024 -

Nissan City of Springfield responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Israel truly strives to provide attentive and informative service, and it’s great to know that he met your needs. Your trust means everything to us, and we look forward to serving you again in the future! Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com

March 19, 2024

I had a 7AM appointment for a recall and tire rotation. Since I did not stay and wait several other vehicles were serviced before my care. I called twice to check on the status of my care and not until my More

by cpdenicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jocelyn Quiroz
Report | Print
Oct 23, 2024 -

Nissan City of Springfield responded

Thank you for sharing your experience, and I’m truly sorry to hear about the delays you encountered during your visit. We aim to provide timely service, and it’s clear we fell short in your case. I appreciate your feedback, as it helps us identify areas for improvement. Please reach out to us directly so we can address your concerns and ensure your tire rotation is taken care of promptly. Your satisfaction is important to us, and we’d love the opportunity to make this right. Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com

March 01, 2024

Wonderful atmosphere! The service team is incredibly helpful. I will be servicing all of my Nissans here. More

by Timmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Quiroz
Report | Print
Mar 21, 2024 -

Nissan City of Springfield responded

Timmy Thank you for sharing your positive experience! Michael Ianelli General Manager mikejr@iagny.com 973-564-0132

March 01, 2024

Excellent experience! Very professional sales and service department! Highly recommend this dealership and service department. More

by sloes_gully0o
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Sheffield, Michael Ianelli Jr., Marinho Martins, Nick Cataldo, Alejandro Cruz, Michael Maiello
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Mar 21, 2024 -

Nissan City of Springfield responded

Thank you so much for the kind review! Michael Ianelli General Manager mikejr@iagny.com 973-564-0132

December 07, 2023

Perfect place to buy a car, great service department after new ownership. Come see Mike Adam’s More

by Jose Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Adams, Alejandro Cruz
Report | Print
Oct 23, 2024 -

Nissan City of Springfield responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with us and appreciate your kind words about our service department. We’re committed to providing excellent service, and it’s wonderful to know that our efforts are making a difference. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new car! Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com

September 24, 2023

They have the best service team I’ve been to. Everyone was very friendly and professional More

by Serina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Sousa
Report | Print
Oct 23, 2024 -

Nissan City of Springfield responded

Thank you for your fantastic review! We’re so glad to hear that you had a great experience with our service team. Our staff takes pride in being friendly and professional, and your feedback means a lot to us. If you ever need assistance in the future, we’re here to help! We look forward to seeing you again soon. Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com

September 20, 2023

What a pleasant experience working with everyone at this dealership. I will never go anywhere else. Thank you Nissan City More

by lana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence, Louis Sousa
Report | Print
Oct 23, 2024 -

Nissan City of Springfield responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience with us. Your loyalty means so much, and we’re committed to providing the best service possible. If you ever need anything in the future, don’t hesitate to reach out. We look forward to seeing you again at Nissan City! Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com

September 20, 2023

What a refreshing experience compared to when i used to go to route 22 Nissan. My advisor was absolutely delightful and very attentive. More

by monroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn, Louis Sousa
Report | Print
Oct 23, 2024 -

Nissan City of Springfield responded

Thank you so much for your kind words! We're delighted to hear that your experience with us was a refreshing change. Our team is dedicated to providing attentive and friendly service, and it’s wonderful to know that your advisor made a positive impression. If you need anything else or have questions in the future, don’t hesitate to reach out. We look forward to seeing you again! Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com

September 19, 2023

Great service and attention to my needs and desire for my car. Everyone was polite and really worked to make sure everything went smoothly More

by thsmith2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calin Fisher, Louis Sousa
Report | Print
June 03, 2023

Very helpful and patient while looking and purchasing a car Michael helped out a lot More

by dlema94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adams
Report | Print
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