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Nissan 112

Patchogue, NY

4.6
530 Reviews
Call Dealership (631) 289-9100

730 Medford Avenue

Patchogue, NY

11772

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530 Reviews of Nissan 112

October 21, 2023

Not sure why one of the reviews on page 2 was about but I got the same letter as that person. I dealt with Yessenia and I was up front with what I was after, not used car but lease but given my current situa More

by William.Ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yessenia, Gonzales
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Oct 24, 2023 -

Nissan 112 responded

Hi William, thank you for your kind review; we are happy to pass along your comments to Yessenia and our special finance team here at Nissan 112 Sales Corp! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 18, 2023

I have a 2021 Sentra. It started going through Oil like crazy with no leak. At first they say they warranty isn't valid because I didn't get my oil changes there. That is More

by blp2119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristin, Mo Khan
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Oct 20, 2023 -

Nissan 112 responded

Hi Umberto, It's extremely concerning that you feel that Nissan 112 is not honoring your warranty. Nissan corporate has denied your warranty claim and you are refusing to pay out of pocket, which is putting the dealership in a difficult position. As you have been repeatedly told by our service manager that, per your CARFAX, your first recorded oil change is at 42,305 miles; 37,305 over the recommended oil change schedule. Nissan's owners manual states: "CAUTION • If the oil replacement indicator is displayed, change the engine oil within two weeks or less than 500 miles (800 km). • Operating your vehicle with deteriorated oil can damage the engine. • If your oil replacement indicator resets prematurely or becomes inoperative, please change the oil within six months or 5,000 miles (8,000 km) from your last oil change." When you originally came in with the check engine light and smoke coming from your motor, the tech found your vehicle to have almost no oil. We performed an oil change and told you to come back in 1000 miles so we could check recheck your vehicle. This is stated in the notes on your original repair order. You have severe sludge in your motor, which only occurs from none or improper maintenance. When Nissan originally asked for receipts for the oil changes you claimed to have done, you provided hand written receipts from a gas station. If, in fact, they did perform your oil changes, they may or may not have changed the filter with the proper filter and/or used the proper oil. If an improper filter or inferior/incorrect oil is used it would cause sludge to develop. With the knowledge that you would be responsible for the bill if Nissan denied the warranty claim, you still refused to authorize the work that needed to be completed to verify the extent of the damage to your motor, Nissan 112 has exhausted every attempt to assist you and has gone above and beyond trying to help you but you insist on posting multiple negative reviews with inaccurate information and not taking any responsibility for the situation you are in. Nissan 112 does not make warranty decisions. We are required to follow Nissan corporate warranty protocol. We have been in extensive contact with you as well as Nissan North America and need your authorization to proceed. The dealership is only the middleman between you and Nissan Corporate. We do not receive your payments, nor do we make decisions on warranty matters.

Oct 20, 2023 -

blp2119 responded

What the owner said is just plain untrue. I dropped off receipts for every oil change from the same mechanic I have used for years. He even did all the oil changes and any repairs I needed on my previous Altima that I got from Nissan 112, and eventually traded in to Nissan 112 to get this Sentra. My oil light has never gone on until this problem started, and I brought it right in. On August 21st, the mechanics at 112 sent me home saying they couldn't find an issue and to drive it for a few hundred miles and bring it back. I brought it back on September 5th. Never heard from them again until September 28th, then claiming there is sludge in the engine. Any mechanics reading this? Every mechanic will tell you that if your staff takes 2 different trips and over a month to detect sludge, you need better mechanics as that is something that would be identified pretty quickly. Maybe a better explanation is that since you guys sent me home with the car instead of identifying or fixing the issue, the problem got worse, or from lack of attention from your guys, it became far worse. As for as the "engine teardown" you guys require. You say if the car isn't covered, I will need to pay for that myself. After 2 month of a rental car, and 2 months of car payments for a car you guys still have, I am not paying you another cent. You can try to say anything you like on here to try and save face. I don't really care. Nissan 112 is a a company who doesn't care about its customers once the car is sold or leased. I at random times will stand on the public sidewalk out front of your dealership, and tell every person walking into your sales department my story. They can them make up their own minds.

Oct 20, 2023 -

blp2119 responded

Also, carfax only shows when a place reports an oil change. 98 percent of service stations dont report to carfax when they do oil changes. You asked for receipts and received them. So, you never questioned my oil changes on my Altima, but on my 2021 I went 37000, or whatever you said miles without an oil change??? Please, give me a break. Obviously, you're just trying to save face for your terrible dealership. I gave you receipts. I came in and your guys sent me home with the car because they couldn't find a problem. I am thousands in the hole for a rental car and car payments that I am still making. Be a man instead of a corporate robot and do the right thing. If you do, I will add that to my review, but until then. I will keep putting reviews out, and telling anybody thinking of buying or leasing from you my story. Its up to them who they believe, but if I have to decide, I wouldnt go to a dealer when I have doubts when there are plenty of good dealerships to go to.

Oct 20, 2023 -

blp2119 responded

Anybody who doesnt believe what I am saying, feel free to visit Nissan 112 reviews on Yelp https://m.yelp.com/biz/nissan-112-patchogue

October 14, 2023

Did a great job completing everything that needed to be done on my 2021 Pathfinder More

by dreamsofmagic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Ramoutar
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Oct 18, 2023 -

Nissan 112 responded

Hi Dreamsofmagic2, thank you so much for your positive comments about Nissan 112 Sales Corp! If you're ever in need of more help, please let us know!

September 02, 2023

Great experience! ! John Calvelli was very thorough in explaining lease programs and also in showing me all of the car’s features. More

by debraann0521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Calvelli
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Oct 18, 2023 -

Nissan 112 responded

Debraann0521, we're happy to hear you had such a positive experience with John and our team! We do hope we can be of assistance in the future. Take care!

August 30, 2023

I was very satisfied with the buying experience. I got a good deal, and the car was ready for delivery quickly and in great condition. More

by rllarocca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Hanson
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August 25, 2023

Terrible service. Took my truck in for an oil change and to fix a noise coming from the engine compartment. I still have the same noise. Problem not resolved. More

by michael.mugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the name.
Report | Print
August 24, 2023

I was having a very sad family situation going on and I was very stressed. They were very sympathetic to my situation and although they were very busy, they did their best to get me done asap. More

by ajbarrett05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
August 11, 2023

Everyone was kind,helpful and professional,You Almost felt like it was a family affair. More

by Moe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
GWEN ZICCARD, Ana Lopez
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August 10, 2023

I was very satisfied with Nissan 112's courteous and efficient service for my Altima. More

by Pplease711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Seaman
Report | Print
July 27, 2023

My Salesman John Corpac was very knowledgeable. Put me completely at ease and that is saying something because I was totally stressed out. My engine blew up so I thought there goes my trade-in, but More

by armyspouse61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Corpac
Report | Print
Jul 27, 2023 -

armyspouse61 responded

I will definitely recommend other people to Nissan 112 and specifically and more important to my Salesman John Corpac there are not enough words to say what a Great Salesman he is He is in a Class by himself

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