Nissan 112
Patchogue, NY
Filter Reviews by Keyword
By Type
507 Reviews of Nissan 112
Service to sales excellent , customer service above and beyond friendly staff to work with never had an issue always satisfied When I leave the dealership Coffee is great beyond friendly staff to work with never had an issue always satisfied When I leave the dealership Coffee is great More
Excellent customer service and exceptional amazing quality service.managers go beyond the extra mile to satisfied customers entering the door . I am very comfortable When I enter the show room, quality service.managers go beyond the extra mile to satisfied customers entering the door . I am very comfortable When I enter the show room, More
Not sure why one of the reviews on page 2 was about but I got the same letter as that person. I dealt with Yessenia and I was up front with what I was after, not used car but lease but given my current situa got the same letter as that person. I dealt with Yessenia and I was up front with what I was after, not used car but lease but given my current situation, they were honest and said that at the moment it is hard due to BR. But I told them to keep my contact for the future, as I stated, honest and straight to the point people. More
I have a 2021 Sentra. It started going through Oil like crazy with no leak. At first they say they warranty isn't valid because I didn't get my oil changes there. That is It started going through Oil like crazy with no leak. At first they say they warranty isn't valid because I didn't get my oil changes there. That is a lie. Once I showed them that, they wanted all receipts for my oil changes. I provided those. Then they tell me I am supposed to have oil changes every 5000 miles. Wrong again. Their owners manual states every 7500 - 10000 miles, and that was confirmed by their consumer department. I first dropped my car off August 21st. I was told they couldn't find anything wrong. They added oil, told me to drive it for 200 miles and come back. I dropped my car off again on September 5th. Been calling them everyday to get answers. I was told nobody can figure out the issue. On September 28th, we went in their fuming. Now they are trying to say there is sludge in the engine which only happens when you don't keep up with the maintenance (even though they have all the maintenance receipts). I have been told by 2 different outside mechanics that if it took them from August 21st to September 28th to find sludge, either they are lying to void the warranty, or their service people have no idea what they are doing. These crooks are doing everything possible to find a way out of honoring my warranty. It is now October 18th. I still don't have my car. Kristin and Moe from their service department consistently tell me they will call me back, and no matter how many messages I leave them, I never get a call back. I have even reached out to the Tantillo Auto group, and have gotten no reply from them. No loaner car, so I have spent a couple thousand dollars on a rent a car, and I am still expected to make my payments even though I havent even seen the car in a month and a half. If you are looking for a car, DO NOT GO TO NISSAN 112!!! More